Provide day-to-day IT support across locations.

Assist in configuration and maintenance of firewalls (VPN, user access, security rules).

Manage and support Windows/Linux servers.

Monitor and maintain network systems, including Aruba switches.

Support SQL Server databases (basic maintenance, backups, troubleshooting).

Provide support for CRM applications and internal systems.

Troubleshoot hardware, software, network, and connectivity issues.

Handle user support requests and resolve IT tickets efficiently.

Assist in system upgrades, installations, and patches.

Maintain IT documentation and asset records.