Monitor and follow up on open purchase orders to ensure alignment with committed delivery timelines.

Coordinate with vendors to confirm shipment readiness and collect all required shipping documentation (invoice, packing list, export documents).

Arrange and manage shipment collections with freight forwarders and courier partners within agreed service levels.

Track shipments end-to-end, including pickup, transit, customs clearance, and final delivery.

Proactively identify, escalate, and resolve delays or shipment issues.

Maintain accurate and timely updates in the ERP system, including shipment milestones, tracking numbers, and delivery status.

Ensure proper linkage between purchase orders, shipments, and tracking records.

Confirm delivery to stores and ensure timely closure of shipment records.

Identify opportunities for shipment consolidation to optimize freight costs and improve efficiency.

Monitor discrepancies in freight billing (chargeable vs billed weight) and support cost control initiatives.

Collaborate closely with internal stakeholders including Procurement, Finance, Stores, and external partners such as vendors, freight forwarders, and customs brokers.

Ensure compliance with company policies related to data protection, safety, and operational standards.

Support business continuity and assist during operational disruptions when required.