Manage and maintain office records, files, and databases.

Handle correspondence, reports, and presentations for retail operations.

Schedule meetings, appointments, and maintain calendars.

Support retail teams with inventory documentation and back-office compliance.

Ensure smooth flow of information between retail outlets and the back office.

Monitor and order office supplies, ensuring cost-effective procurement.

Act as a point of contact between retail staff, management, and external vendors.

Facilitate communication across departments to resolve operational issues.

Assist in preparing operational reports and performance summaries.

Welcome guests and visitors with a warm and courteous demeanor and direct them to the appropriate person or location.

Handle incoming phone calls promptly, routing them to the relevant department or individual efficiently.

Maintain and update contact lists, appointment schedules, and other records to ensure accuracy and accessibility.

Process and manage incoming and outgoing mail, emails, and other forms of communication, ensuring timely and accurate delivery.

Offer accurate information about the organization’s services, products, and policies to visitors and callers