Provide accurate medication information and counseling to patients through online consultations, ensuring they understand their prescriptions and potential side effects.
Review and verify prescriptions submitted through the online platform, ensuring compliance with legal and regulatory standards.
Engage in proactive communication with healthcare providers to clarify prescriptions or address any discrepancies, ensuring patient safety.
Utilize telepharmacy software to monitor patient medication regimens and provide follow-up care as needed.
Manage and oversee the online pharmacy's inventory, ensuring that medications are stocked, stored, and dispensed correctly.
Stay updated on the latest pharmaceutical developments, regulations, and telehealth practices to provide the best service possible.
Educate patients on medication adherence strategies and lifestyle modifications to enhance therapeutic outcomes.
Handle patient inquiries and resolve complaints effectively, maintaining a high level of customer satisfaction.
Document patient interactions and maintain accurate records as required by regulatory bodies and pharmacy standards.
Collaborate with the pharmacy team to develop and implement online health campaigns and initiatives aimed at promoting wellness.
