Review and process customer Purchase Orders (POs) accurately and efficiently.

Verify customer orders and coordinate with the Tender Department to ensure alignment with approved quotations and tender requirements.

Prepare Sales Orders, Proforma Invoices, Pick Lists, Delivery Notes, and Tax Invoices in line with delivery schedules.

Coordinate with sales, procurement, stores, dispatch, supply chain, and finance departments for smooth order execution.

Follow up internally for supply approvals, delivery coordination, and gate pass approvals.

Communicate professionally with local and overseas customers and suppliers through emails and calls.

Assist the sales team with quotations, follow-ups, pricing comparisons, and operational support.

Prepare tender documents, quotations, compliance documents, and related submissions.

Compare pricing from multiple vendors and negotiate pricing where required.

Maintain proper documentation and records related to orders, invoices, quotations, and tenders.

Build and maintain positive relationships with customer contacts and store-level teams to ensure smooth operations.

Ensure timely updates to customers regarding order status, stock availability, and delivery schedules.