Use CAFM/CMMS or other agreed systems to log inspections, track NCRs and generate quality dashboards and monthly/quarterly reports for management and QatarEnergy. Ensure all regulatory, HSE and QatarEnergy‑specific training, inductions and toolbox talks are appropriately recorded and retrievable for audits. Key Performance Indicators (KPIs) Compliance with QatarEnergy quality and HSE requirements (audit/inspection scores, number of major findings). Number of NCRs and average closure time; recurrence rate of similar NCRs. Client complaint rate and rectification time; trend of soft‑services customer satisfaction indicators. Completion rate of planned inspections and internal audits. Training and induction completion rates for soft‑services staff and subcontractors. Qualifications and Experience Bachelor’s degree in Facilities Management, Engineering, Environmental/Hotel Management or related discipline; a relevant diploma with strong experience may be considered. Minimum 5–7 years’ experience in QA/QC or quality coordination within facilities management, soft services or hospitality; GCC / Qatar experience preferred. Demonstrable experience working on, or in alignment with, QatarEnergy or major oil & gas / critical infrastructure clients is an advantage. Familiarity with ISO 9001 Quality Management Systems; exposure to HSE standards (e.g., ISO 14001/45001) and QatarEnergy HSE‑in‑contracts guidelines is desirable. Strong knowledge of soft‑services operations (cleaning methods, chemicals, housekeeping standards, landscaping basics, pest control fundamentals, waste management processes