Receptionist

We are seeking a professional and customer-focused Receptionist to join our medical center. The ideal candidate should have experience in patient reception, billing procedures, appointment coordination, and cross-selling healthcare services. The Receptionist will ensure smooth front-desk operations while providing excellent customer service to patients and visitors.

Key Responsibilities:

• Welcome and assist patients and visitors in a professional and friendly manner.

• Manage appointment scheduling, confirmations, and follow-ups.

• Handle patient registration and maintain accurate records.

• Process billing, payments, insurance verification, and invoices.

• Answer phone calls, emails, and patient inquiries promptly.

• Coordinate with doctors, nurses, and other departments for patient needs.

• Promote and cross-sell medical packages, wellness programs, and clinic services to patients.

• Ensure the reception area is organized and presentable at all times.

• Maintain confidentiality of patient information and comply with healthcare policies.

• Assist in daily administrative and clerical tasks as required.

Requirements:

• Proven experience as a Receptionist in a medical center, clinic, or healthcare facility.

• Knowledge of medical billing and insurance procedures.

• Experience in cross-selling healthcare services or packages.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficient in Microsoft Office and clinic management systems.

• Ability to work under pressure and handle patients professionally.

• Bachelor’s degree or diploma in Administration or related field is an advantage.

• Must be Arabic Speaker.