Objective:
- This position is responsible for high volume recruitment in a fast paced environment. The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media.
- Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Capital functions.
Key Responsibility:
Employee Lifecycle Coordination
- Coordinate end-to-end onboarding process for new joiners including document collection, induction scheduling, and system updates in collaboration with the HC Operations team.
- Track and support probation reviews, confirmation processes, contract renewals, and internal transfers.
- Maintain and update employee records in the HRMS and ensure timely resolution of employee queries related to lifecycle transactions.
HR Support to Business Units
- Serve as the first point of contact for employees and line managers for day-to-day HR inquiries, process clarifications, and policy guidance.
- Support brand/function heads in implementing approved HR actions such as role changes, relocations, or disciplinary processes.
- Facilitate internal communications related to HR programs, announcements, and engagement events.
Performance & Development Coordination
- Support execution of the annual performance review cycle by assisting with goal-setting templates, reminders, and progress tracking.
- Coordinate with the L&D team to schedule learning sessions, ensure participation, and collect feedback.
- Assist in compiling talent data and maintaining performance history of employees.
Employee Engagement & Culture
- Help organize employee engagement activities such as team-building events, wellness campaigns, and celebration days.
- Track participation in engagement programs and generate basic reports on employee involvement and feedback.
- Escalate potential employee relations concerns to the Assistant Manager or Manager – Human Capital for review.
HR Reporting & Administration
- Maintain and share regular reports and trackers related to headcount, attrition, leaves, and employee movements.
- Ensure HR documentation, letters, and memos are issued accurately and stored in alignment with audit standards.
- Coordinate with other HR sub-functions (recruitment, admin, payroll) to resolve cross-functional issues for assigned business units.
Compliance & Process Discipline
- Ensure adherence to HR policies, SOPs, and approval workflows across all HR activities.
- Participate in internal HR audits by supporting documentation requirements and follow-up actions.
- Assist in the rollout of new policies, procedures, or systems by facilitating awareness and training sessions for staff.
Desired Experience:
The ideal Senior Executive – Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.
