Job Purpose:

The Senior Executive – Operations supports the COO by ensuring the seamless execution of operational and strategic priorities through effective coordination, communication, and analysis. While not responsible for making technical recommendations, the role requires a strong ability to understand technical information, liaise with specialized departments, and present updates in a clear and actionable format.

This individual will act as a critical link between technical teams, corporate operations, and leadership, enabling informed decision-making and streamlined processes.

Key Accountabilities - Senior Executive – Operations:

Operational Coordination:

• Act as a central point of coordination for operational activities, ensuring alignment across departments and timely execution of priorities.
• Facilitate communication between technical teams, corporate departments, and the COO to ensure shared understanding and alignment.

Technical Liaison and Communication:

• Engage with technical departments to gather updates, clarify progress, and ensure alignment with operational goals.
• Communicate technical updates and summaries to non-technical stakeholders in a clear and concise manner.

Performance Monitoring and Reporting:

• Monitor key performance indicators (KPIs) and project milestones to track progress and identify risks.
• Prepare regular updates and reports for the COO, summarizing technical and operational information effectively.

Project Coordination:

• Support the planning and execution of operational projects by coordinating with technical and non-technical teams.
• Ensure smooth workflows by addressing bottlenecks and facilitating timely communication between stakeholders.

Data Analysis and Summarization:

• Analyze operational and project data to identify trends, challenges, and opportunities.
• Summarize complex technical and operational information into actionable insights for leadership.

Presentation and Documentation:

• Prepare and deliver presentations on operational progress, project updates, and key initiatives for internal and external audiences.
• Maintain accurate records and documentation for audits, compliance reviews, and project tracking.

Stakeholder Engagement:

• Act as a liaison between the COO’s office, technical teams, and external stakeholders, ensuring clear communication and alignment on priorities.
• Represent the COO’s office in meetings and discussions, providing updates and gathering feedback to inform decisions.

Compliance and Governance:

• Ensure operational activities adhere to Dubai Holding’s policies, procedures, and regulatory requirements.
• Support internal reviews to ensure alignment with governance frameworks.

Support for Strategic Initiatives:

• Assist in the development and implementation of strategic initiatives, ensuring operational support and alignment with corporate goals.
• Conduct research and prepare feasibility summaries for proposed initiatives.

Administrative and Organizational Support:

• Manage schedules, agendas, and follow-ups for the COO to ensure effective prioritization and time management.
• Handle administrative tasks with confidentiality and professionalism.