We are seeking a highly experienced and motivated Senior Pre-Sales Consultant specializing in Microsoft Dynamics 365 ERP & CRM to join our growing team. The ideal candidate will play a pivotal role in engaging with customers, understanding their business needs, and demonstrating the business value of Dynamics 365 through impactful presentations, solution design, and proposal development.

This role requires deep expertise in Microsoft Dynamics 365 (including Finance & Operations, Business Central, and Customer Engagement modules), strong communication skills, and a proven ability to influence customer decision-making through strategic pre-sales activities.

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Key Responsibilities:

• Customer Engagement & Discovery

o Lead customer discovery sessions to understand business processes, challenges, and requirements.

o Translate customer pain points into Dynamics 365 capabilities and benefits.

• Product Demonstration & Value Proposition

o Prepare and deliver compelling demos of Microsoft Dynamics 365 ERP & CRM tailored to specific customer scenarios.

o Clearly articulate the value proposition of Dynamics 365 in driving digital transformation and business outcomes.

• Solution Design

o Design high-level solutions leveraging Dynamics 365 capabilities to meet customer needs.

o Collaborate with delivery and technical teams to ensure feasibility and alignment.

• Proposal Development

o Prepare detailed technical proposals, including architecture, licensing, and integration considerations.

o Assist in building Statements of Work (SOW), RFP responses, and other customer-facing documents.

• Collaboration & Knowledge Sharing

o Work closely with Sales, Delivery, Product, and Partner teams to ensure cohesive solutioning.

o Provide feedback to internal teams on customer insights and market trends.

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Required Qualifications & Skills:

• 3+ years of experience in a Pre-Sales or Solution Consulting role, specifically in Microsoft Dynamics 365 ERP and CRM.

• Strong functional understanding of Dynamics 365 modules such as Finance, Supply Chain, Sales, Customer Service, and Marketing.

• Proven experience in delivering high-impact demos and solution presentations to C-level and business stakeholders.

• Excellent written and verbal communication skills with the ability to create persuasive proposals and presentations.

• Strong customer focus, business acumen, and consultative approach.

• Microsoft certifications in Dynamics 365 are a strong plus (e.g., MB-300, MB-310, MB-910, MB-920).

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Preferred Attributes:

• Experience in the GCC region with exposure to industry-specific Dynamics 365 deployments.

• Familiarity with Power Platform and Azure integrations.

• Multilingual capabilities (English is mandatory; Arabic is a plus).