Department: Marketing
Location: Nasr city,Cairo
Reports To: Marketing Manager

Job Summary

We are seeking enthusiastic and persuasive Telesales Representatives to promote our company s products and services. Candidates with telesales or call center experience are encouraged to apply, and fresh graduates with strong communication skills and a willingness to learn are also welcome. This role focuses on outbound calls to potential customers, building rapport, and converting leads into sales.

Key Responsibilities

Customer Engagement:

• Make outbound calls to potential and existing customers to promote company products and services.
• Effectively communicate the benefits and features of products to generate interest and sales.
• Build and maintain strong customer relationships through professional and courteous interactions.

Sales and Lead Conversion:

• Identify customer needs and provide tailored solutions that meet their requirements.
• Handle objections professionally and close sales to achieve individual and team targets.
• Follow up on leads generated through marketing campaigns or other channels.

Product Knowledge:

• Stay updated on the company s products, services, and promotions to provide accurate information to customers.
• Attend regular training sessions to enhance product knowledge and sales techniques.

Customer Support:

• Address customer inquiries and concerns, providing timely and effective resolutions.
• Ensure customer satisfaction by delivering excellent service throughout the sales process.

Qualifications

• Bachelor s degree in a related field is a plus

• Minimum of 1 2 years of experience in telesales or call center roles is preferred, but fresh graduates are welcome to apply.

• Excellent verbal communication and active listening skills.
• Ability to build rapport quickly and handle customer objections professionally.
• Target-driven with strong persuasive and negotiation abilities.
• Familiarity with CRM software and call center tools is a plus.
• Basic proficiency in MS Office applications (Word, Excel).

Key Competencies:

• Positive and energetic attitude.
• Strong organizational and time-management skills.
• Resilience to handle rejection and maintain focus on achieving goals.

Customer-focused approach with attention to detail