
Al Futtaim Private Company (LLC)
Job Type
Work Type
Location
Experience
We are seeking a UAE National graduate who is interested in building a career in the insurance industry. The Customer Service Executive will support customers across insurance-related inquiries, policy servicing, and coordination with internal teams, while delivering a high standard of service and professionalism.
This role is ideal for fresh graduates or early‑career professionals (0–3 years experience) who are willing to learn and grow within the insurance sector.
What you will do
Handle customer inquiries related to insurance policies, coverage, endorsements, and general service requests
Provide accurate and timely information to customers via phone, email, and in person
Support policy servicing activities such as renewals, updates, and documentation follow‑ups
Coordinate with internal teams (underwriting, claims, operations) to resolve customer requests
Maintain accurate records and customer data in internal systems
Ensure compliance with company policies, service standards, and regulatory requirements
Always deliver professional and customer‑focused experience
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