General

• Perform professional and technical repairs of watches and clocks to ensure service quality.

• Achieve the set service targets to contribute to service revenue goals.

• Provide technical estimates on the authenticity and reparability of watches.

• Verify and monitor quality control checks for all repairs and services.

• Consolidate technical issues and keep abreast of common challenges in repair processes.

• Follow up and manage technical documentation effectively for efficient service tracking.

• Provide post-repair support and customer interaction to ensure satisfaction.

• Assist in inventory management of repair tools and parts.