· Coordinate with the Personnel & Administrative Officer on issues relating to new recruits in terms of visas, housing, and all licenses and documentation required for legal purposes.· Prepare all necessary Arabic documents relating to visas, sponsorship, labour cards, licenses and permits for submission to the appropriate authorities.· Liaise with the HR personnel to ensure that the personnel files include all of the up-to-date records and information requested by regulations prevailing in the UAE.· Follow up on the company’s behalf with all relevant government authorities, banks, insurance companies, etc.· Maintain an up-to-date copy of all laws and regulations related to the company’s staff.· Enhance the company database for all legal documents related to the company and its employees.· Coordinate the lease of accommodations for company staff, as approved by management.· Assist with the clearance of new cars from the port and Customs authorities.· Coordinate with the insurance companies to obtain insurance for the company vehicles.· Register customers’ vehicles.· Perform other duties assigned by the Senior PRO, HR Manager and the Admin & HR Director.

· Assist in tracking time on each audit and prepare billing requirements as per SLA.Inputs and updates information in databases and spreadsheets, specifically the audit findings and recommendations dashboard.Maintaining and tracking the audit reports including formattingAssist in preparing quarterly reports, plans, and presentations.Prepare and edit communications. Such as memos, emails, reports, and other communications.Prepare minutes of the meetingPrepare PR and GRNMonthly attendance and whereabouts of the teamSchedule and coordinate meetings of ARCC member/compliance training/ IAMaintain filing system both electronic and physical (IA and Compliance).Works closely and supports IA/compliance teams and maintains confidentiality.

· Primary responsibility is to do Sales & marketing of insurance products through telephone and other online platforms.· Responsible for technical verification of relevant data, proper schemes, interpretation of procedures, data input, and processing transactions or information without error.· To interfere with internal and external parties to resolve queries thereby achieving quick decisions.· To update daily call logs after completing the call to each customer and to use the information again as and when required.· To explain the insurance policies to our customers and guide them in case of any claim.· Monitor procedural/technical knowledge related to the processing of standardized transactions/information. Awareness of compliance policies and directives· Process high-volume transactions/information accurately within stipulated service standards and turnaround time that include issuance of motor insurance policies and submission of tax invoices to accounts department· Provide Daily Sales Report (DSR) to the line manager.Perform other duties as required by the Finance & Insurance Manager – Automotive

Greet the customer and identify his/her requirements.Explain the features and performance of the vehicle to the Customer.Explain A&S services at the point of sales such as, car registration, insurance and other After Sales Services.Suggest optional equipment (accessories) for customer to purchase.Achieve the Sales Target set by the Vice Chairman & Managing Director and the Sales Manager.Compute and quote sales price, discount, and requirements for financing of vehicles.Advise Customers concerning current and future availability of new car models.Arrange the delivery of the vehicle to the customer in coordination with the New Car Storekeeper.Coordinate with the Customer Relations Representative (Sales) for the car registration and insurance.Follow-up with potential Customers.Perform other duties as requested by the Sales Manager/ Branch Manager.

· Perform write-up of Pre order and DMS job card, this will include entering the customer information: name, address, Email, telephone numbers, date, and description of Customer concerns.· Ensure to write up note, comments, and marks into the pre-order and highlight any damages or missing items.· Obtain the Customer signature on the job card.· Coordinate with the Foreman to determine the amount of work needed on the vehicle and prepare job card.· Keep the customer updated and make sure to provide regular follow up calls to the customer.· Keep WIP report updated on regular basis.· Assist Service joiner advisor wherever is required.· Make preliminary evaluation whether work will be covered under warranty, Customer will pay, etc.· Obtain prior repair approval from the Customer when required and to keep approval evidence.· Review customer service history for indication that current repair requests have been noted /repaired previously.· Advise the Customer on the type of service needed for the vehicle.· Advise the Customer on the overall performance of the vehicle.· Coordinate with Customer Relations Representative (After Sales) for solving Customers’ complaints.· Perform other duties as requested by the Service Manager.· Maintain decent attitude and good appearance all the time.· Maintain company assets and ensure clean and organized work area.· Adhere with the health and safety procedure regulations.· KPIs:1) Labor and Parts sales2) CSI Results.3) Online Training.4) WIP Unjustified Job Cards

Perform miscellaneous tasks involving pick-up and delivery of office mail, documents, important papers and records of a priority nature, purchase orders, supplies, etc.Hand carry important documents and other materials directly to addresseePerform or assist in the servicing of the vehicle used by him by filling with gas, checking and replenishing oil and water, servicing batteries and tires, and washing windowsPerform such other duties as assigned by the Property Manager

Ali & Sons Holding is a diversified conglomerate established in 1979 and has a strong presence in the automotive, oil & gas, construction, property management, manufacturing, and marine engineering.Purpose: To ensure that all reporting of data to AVME is conducted within the required timescales and to assist with the communication of specification and pricing information to the Sales Team.Job Responsibilities:Update the AVME vehicle reporting system in line with AVME and Ali and Sons requirements.Provide specification and pricing information to the Sales Team.Update the internal stock board and stock lists, ensuring accuracy of information.Administer car checking at port and ensure timely transfer to the vehicle storage facility.Complete weekly AVME reports, including accurate customer details for the CSS program.Complete support claims and submit to AVME monthly.Perform other duties as requested by the Sales Manager/General Manager.

Ali & Sons Holding is a diversified conglomerate established in 1979 and has a strong presence in the automotive, oil & gas, construction, property management, manufacturing, and marine engineering. Purpose: To play a crucial role in maintaining and enhancing customer relationships within our prestigious brand's aftersales division. Primarily responsible for managing customer interactions through various channels, with a significant focus on outbound & inbound calls and maintaining the correct customer details in our CRM System to ensure customer satisfaction and retention. Job Responsibilities:Initiate outbound calls to existing customers for service appointment follow-ups, feedback collection, and ensuring satisfaction with Porsche aftersales services.Respond promptly to inbound inquiries regarding service schedules, vehicle maintenance, and service-related queries.Maintain accurate customer records in the CRM system, documenting interactions, feedback, and service history details.Update customer contact information regularly to facilitate effective communication.Collaborate closely with the service team to schedule appointments and ensure seamless service delivery.Address customer concerns promptly and escalate complex issues to relevant departments for resolution.Analyze data to identify trends, improvement opportunities, and resource needs.Provide external connections for staff and handle internal queries via the switchboard.Occasionally fill in for principal clerical staff as needed.

Ali & Sons Holding is a diversified conglomerate established in 1979 and has a strong presence in the automotive, oil & gas, construction, property management, manufacturing, and marine engineering.Purpose: To enhance the customer experience by providing a variety of high-quality beverages and maintaining a clean, organized, and welcoming environment. Also, to ensure that customers feel comfortable and well-cared for while they explore the showroom or wait for assistance, contributing to the overall ambiance and professionalism of our dealership.Job Responsibilities:Beverage Service: Offer a variety of beverages, including water, coffee, tea, and soft drinks, to customers and guests as they explore the showroom or wait for assistance.Station Maintenance: Ensure beverage stations are always clean, organized, and well-stocked. Monitor inventory of drinks, cups, and supplies, and replenish as needed.Presentation: Serve beverages attractively, using clean and appropriate glassware or cups. Pay meticulous attention to detail to enhance the showroom's overall ambiance and professionalism.Health & Safety: Adhere strictly to health and safety protocols when handling and serving beverages. Maintain a pristine and sanitized beverage service area to ensure a safe and hygienic environment.Showroom Cleanliness: Maintain the cleanliness and organization of the showroom, including keeping customer lounges and other public areas tidy and inviting.

Ali & Sons Holding is one of the establish group of companies in the UAE and has a strong presence in the automotive, oli & gas, construction, property management, manufacturing, and marine engineering.Purpose: To engage customers, build relationships, promote luxury products, drive sales, manage stock, gather feedback, and maintain company's reputation for exceptional service and luxury in the automotive industry.Job Responsibilities:Establish and nurture strong relationships with new and existing customers to enhance brand loyalty and satisfaction.Proactively engage with customers, understand their needs, and deliver exceptional service to ensure a superior customer experience.Collaborate with the Sales & Business Development team to plan product ranges, prepare sales strategies, and manage stock levels based on seasonal forecasts.Gather customer feedback on products, communicate insights to Management and the Marketing department to optimize offerings.Coordinate with suppliers to manage stock distribution, place orders, and ensure timely deliveries while handling necessary paperwork efficiently.

· Service, Troubleshoot & diagnose Electric, Hybrid & ICE vehicle systems based on observation, mechanical testing, computerized diagnostic equipment’s ensuring optimal performance and safety, as well as the information provided by manufacturer, customer, and service history.· Service, Diagnoses, repairs and replace vehicle components using the right special tools and following MG Guideline and IEM SOP.· Undertake maintenance, service, and repair activities on electric motor vehicles to the highest standard.· Provide accurate detailed warranty report and /or cash estimate for repair and parts replacement.· Continuously learn new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.· Communicating with Parts Advisor, Team Leader, Master technical, Workshop controller to order correct needed parts.· Determine the amount of work needed on the vehicle and communicate with workshop controller.

· Diagnoses, repairs and replace vehicle components using the right special tools and following MG Guideline and IEM SOP.· Troubleshoot and diagnose all vehicle systems based on observation, mechanical testing, computerized diagnostic equipment’s as well as the information provided by customer and service history.· Perform wheel alignment, Wheel balancing and AC repair.· Provide accurate detailed warranty report and /or cash estimate for repair and parts replacement.· Continuously learns new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.· Communicating with Parts Advisor, Team Leader, Master technical, Workshop controller to order correct needed parts.· Determine the amount of work needed on the vehicle and communicate to workshop controller.· Identify any additional repair which was not specified in the job card and communicate to the Master technician or workshop controller.· Assist the workers in case any difficulties occur while performing their jobs.· Maintains an organized and neat bay.· Maintaining an inventory of normal Technician’s tools· Provide clear and simple write up of the task performed, highlight any comments, and inform superior in case of safety related comments.· Clock in/out to the assignee job order as per the standard procedure· Follow the superior instruction in line with Company SOP.· Maintain decent attitude and good appearance all the time.· Maintain company assets and ensure clean and organized work area.· Adhere with the health and safety procedure regulations.· Report to the Master technician any technical problems occur or safety related issue in vehicle.Perform other duties as requested by the Master technician.

Ali & Sons Holding is a diversified conglomerate established in 1979 and has a strong presence in the automotive, oil & gas, construction, property management, manufacturing, and marine engineering.At Ali & Sons, our people are at the center of everything we do. They are engaged, curious and are driven to excellence by a supportive and collaborative environment that recognizes hard work and rewards top talent.Job Summary:Ali and Sons - Real Estate is currently seeking a skilled Civil Engineering Project Engineer with a strong consulting background to join our Real Estate Project Management Team in overseeing significant real estate developments across the UAE. As a Project Engineer, you will be an integral part of our team, leveraging your expertise to ensure the successful coordination and delivery of projects.Key Responsibilities:Collaborate with project managers and stakeholders to develop project plans, schedules, and budgets.Provide strategic input and support throughout all project phases, from initial planning to project completion.Conduct thorough research and analysis to ensure compliance with local regulations and construction standards in the UAE.Utilize your consulting experience to anticipate and mitigate potential project risks and challenges.Act as a liaison between clients, stakeholders, and project teams to effectively manage expectations and foster positive relationships.Oversee the implementation of construction best practices, ensuring quality and efficiency throughout the project lifecycle.Prepare and deliver comprehensive project reports, presentations, and updates to senior management and clients.