About the role:Join our award-winning team at HIA and deliver world-class service every day!Offers passengers the highest level of service, ensuring a seamless and convenient world-class experience at Hamad International Airport. This role is designed for outgoing and detail-oriented individuals who are passionate about service delivery and committed to creating positive customer interactions.

Responsible for timely communication of any security incident reported in shift to DM and start preparing incident/detailed security reports, upon receiving appropriate approval.Responsible to perform daily functionality checks of CCTV, Microphones, Duress and AC system.  Maintain records, raise fault calls and liaise with relevant department as necessary to keep security systems in optimal working conditions.Responsible for conducting in-depth investigations based on the concern/complain received from internal and/or external stakeholders. Maintain proper track records of investigations and produce factual reports. Flag any trend and propose a mitigation measures to avoid any potential security breach/damage to MATAR.Responsible to lead independently and be a bridge between main Security Control Centre (ASOC) and extended Security Control Centres located at Central Concourse (NSC) and Mid-field Control Centre (MSC).Responsible to conduct regular meetings with MATAR Security System and Hardware team to discuss all operational challenges, scope of amendment and future scope of development regarding Access Control (AC) and Video Management System (VMS) used in ASOC. Incorporate all latest/revised amendments in AC and VMS operated in centralized and extended security control centre.Responsible to prepare, amend and/or revise all BNs, SOP, CONOPS and internal training packages related to ASOC Operations. Always keep document control system (DCS) updated at all Work-Stations in Centralized and extended security control centre.Responsible to conduct AC and VMS on-job training for all new joining staff and conduct recurrent training for existing staff. Adopt a proactive approach to find out the need of tailored training for all staff working at centralized and extended security control centre.Responsible to obtain appropriate approval for extracting CCTV footage and snapshots based on the business needs. Ensure that, if needed, CCTV footage and snapshots are stored and shared as per latest documented process.Responsible to ensure that all asset request permits are processed within stipulated timeframe according to latest documented process.Responsible for periodic field of view (FOV) is conducted for priority-1/2 CCTV cameras to optimize the coverage and provide accurate operational view to expediate the investigations.Responsible to prepare and deliver weekly, bi-weekly and monthly reports related to technical performance of all ASOC security systems, flag any critical trend/loop observed in current system and adopt proactive measures to mitigate any potential system failure/malfunction.

Responsible for timely communication of any security incident reported in shift to DM and start preparing incident/detailed security reports, upon receiving appropriate approval.Responsible to perform daily functionality checks of CCTV, Microphones, Duress and AC system.  Maintain records, raise fault calls and liaise with relevant department as necessary to keep security systems in optimal working conditions.Responsible for conducting in-depth investigations based on the concern/complain received from internal and/or external stakeholders. Maintain proper track records of investigations and produce factual reports. Flag any trend and propose a mitigation measures to avoid any potential security breach/damage to MATAR.Responsible to lead independently and be a bridge between main Security Control Centre (ASOC) and extended Security Control Centres located at Central Concourse (NSC) and Mid-field Control Centre (MSC).Responsible to conduct regular meetings with MATAR Security System and Hardware team to discuss all operational challenges, scope of amendment and future scope of development regarding Access Control (AC) and Video Management System (VMS) used in ASOC. Incorporate all latest/revised amendments in AC and VMS operated in centralized and extended security control centre.Responsible to prepare, amend and/or revise all BNs, SOP, CONOPS and internal training packages related to ASOC Operations. Always keep document control system (DCS) updated at all Work-Stations in Centralized and extended security control centre.Responsible to conduct AC and VMS on-job training for all new joining staff and conduct recurrent training for existing staff. Adopt a proactive approach to find out the need of tailored training for all staff working at centralized and extended security control centre.Responsible to obtain appropriate approval for extracting CCTV footage and snapshots based on the business needs. Ensure that, if needed, CCTV footage and snapshots are stored and shared as per latest documented process.Responsible to ensure that all asset request permits are processed within stipulated timeframe according to latest documented process.Responsible for periodic field of view (FOV) is conducted for priority-1/2 CCTV cameras to optimize the coverage and provide accurate operational view to expediate the investigations.Responsible to prepare and deliver weekly, bi-weekly and monthly reports related to technical performance of all ASOC security systems, flag any critical trend/loop observed in current system and adopt proactive measures to mitigate any potential system failure/malfunction.

About the role:Hamad International Airport is looking for someone who will be responsible for contributing to the development, implementation and monitoring of the Airport Safety Management System and assisting in the development and maintenance of corporate safety standards relating to airside safety matters. The job holder will be actively involved in aerodrome safety audits, inspections, safety training, safety promotion campaigns etc. Will deliver safety training programs, communicating effectively to all levels of the workforce and management.Key ResponsibilitiesActively participating in Airport Management, Aviation Safety & Compliance department in all aspects of Safety Assurance & Promotion related activities.Responsible for producing various safety-related management reports and presentations relating to airport airside safety matters and or other subjects relating to Safety Assurance and Promotion (Training and Education and Safety Communication).Participate and where required lead on the training need analysis identification, implementation of training & proficiency system at the airport, airport safety promotion campaigns, airside driving training and certification, stakeholder and third-party safety and compliance audits. Assist section and department management with the review and update of the associated department manuals.Design, conduct or facilitate airport-wide safety promotion campaigns and safety programs which create and promote a safety culture, and positive safety attitudes and communicate safety lessons learned from incidents and accidents through the production of newsletters, brochures and other communication means for example verbally, in a classroom setting, online, outdoor safety promotion activities etc.Assist department with safety performance monitoring and management of change process.Assist in facilitating as necessary with the QCAA Aerodrome Inspectorate on matters related to aerodrome certification specifically within the Safety Assurance & Promotion domain.Continuously monitor safety training to identify the training needs and fill the gaps producing relevant safety training for airport employees of all levels to include but not be limited to: Airside Safety Awareness, Airport Safety Management Systems (basic and advanced), Change Management Airside Driving Training, Licensing and CertificationDesign and deliver mandatory airside driver training, retraining and qualifying tests for all airport drivers required to drive airside.Design, compile, and maintain a system of safety records relating to the department’s key activities to facilitate ease of access for audit purposes.Perform other department tasks and functions as directed by the line management.

About the roleAs a Airfield Operations Officer, you will be responsible for helping us achieve this ambition. Ensure safe operations at airside by conducting regular inspection and monitoring of the airside particularly the runway, taxiway, aprons and the service roads to ensure the following:Foreign Object Debris (FOD) is managed properly by monitoring, supporting FOD campaigns, initiating removal of FOD when necessary and promoting FOD prevention.No birds or other wildlife hazard are present (bird and wildlife presence is monitored and controlled).Paint markings and signs are visible and correct.Airfield lighting and other facilities and equipment are serviceable.Conduct fault/deficiency reporting by coordinating with the concerning department to ensure that all faults or deficiencies are actually reported and rectification action has been initiated.Monitor compliance to the airside safety driving rules by observing the movement of airside vehicle/equipment and issue traffic citations/penalties for violations to ensure safe/smooth airside operations.Direct the traffic at interactions of service roads with taxiways and in congested and emergency areas by direct the airside drivers in order to ensure a safe maneuvering of the taxiing aircraft.Investigate analyses and submit detailed report including recommended solutions by responding to airside incidents/accidents involving aircraft, vehicles, persons, and properties in order to prevent the recurrence.Escort any unfamiliar vehicle accessing the airside in order to prevent any unsafe situation.

About the role:To lead the landside operations and ensure the smooth-running operations as well as providing business solutions for all public transport related aspects of the business included - but not limited to - all airport car parks -- long term, short term and staff, Taxi services, water taxi, public bus/metro transportation, car rental. Provides a strategic input to the management and uses the best industry practice to determine the strategy to be developed for the transportation and logistics at the airport and supports their development and implementation.Strategic ResponsibilitiesEnsures that transportation and parking facilities are in line with MATAR strategic objectives and plans to introduce means of transportation at the airport, by conducting market search/customer service survey to ensure customer satisfaction and introduce any required improvements.Working closely with MOTC (Ministry of Transport & Communication) to understand the transportation policy and the areas of implementation/ development in the airport premises, providing feedback on the projects feasibility being subject matter expert and act on behalf of HIA being the owner of the property, in order to meet the State of Qatar vision.Provides strategic input to the SM Terminal Operation and uses best industry practice to determine the strategy to be developed for the transportation at the airport and supports their development and implementation.Lead the coordination with Facilities & Operations management to develop in order to deliver end-to-end car park strategy.Ensures that the airport operator facilitates the transportation & parking strategy, implementation and management, by having the various means of transportation available for the passengers and staff, to/ from airport, by planning the activity well in advance, working with Ops Planning and Strategy team to get inputs, in order to ensure that all needs are cater during the regular and major events such as (FIFA 2022, Asian games, etc.).To continuously make provision and plans to enhance the Landside Business Module, by working with Expansion team to provide alternative options and traffic management plans within Landside in order to have smooth access to PTC (Passenger Terminal Complex), Bus Pavilion and midfield area.Coordinate with HIA Strategy Department to implement all approved logistics planning concepts, by monitoring on the ground all impacted areas and ensuring that all measures safe and correctly implemented on ground.Operational ResponsibilitiesDevelops and evaluate SOPs in a timely manner for carparks and all transportation related procedures for the airport.Ensure sufficient availability and quality of transportation service providers such as taxis, charter buses, etc., this is done by coordinating with Mowasalat / Karwa -- having regular meeting, sharing MATAR Vision and 05 star standard guidelines and ensuring that the Buses, Taxis and Limos are as per the standard. Also coordinating with MATAR service provider and other events Fleet Coordinators for shuttle buses.Ensure offering of comprehensive and broad transportation branding service, incl. bus, taxi, limousines, etc by working together with Marketing & Communicating to update MATAR website and social media on the facilities, rates and all other authorized services.Ensure that preventive maintenance programme is implemented & effectively managed, by coordinating and planning with Facilities Management on the schedule activities without having a logistic impact and to raise a call for any emergency and repairing maintenance.Monitoring operational performance (as per MATAR SOPs) of all rent a car companies by meeting with their representative, highlighting passengers' feedbacks in order to ensure a Five Star continuous service level is consistently provided.Manages all traffic within the airport premises in the relevant areas, this is done by coordinating with the MATAR stakeholders and Traffic department, reviewing requests for planned activities, and providing a traffic solution in order not impact the logistic flow.Perform other department duties related to his/her position as directed by the Head of the Department.

As Safety Officer Investigation, you will help us achieve the following:Respond to reported airside incidents, accidents, near misses, and hazards at Hamad and Doha International Airports to ascertain that the airfield safety operations are appropriately carried out in conformance with MATAR SMS provisions and relevant standard procedures. In the interest of accident prevention, participate in the full investigation process and the preparation and release of final investigation reports as soon as possible and disseminate them to the concerned parties.Collate, review and safely keep daily activity reports, accident/incident/near-miss reports, and fault/deficiency reports. On daily bases, brief the Line Manager on the previous day’s incidents or other safety deficiencies.Collect evidence and review relevant procedures in order to determine the appropriate conclusions based on the facts. Determine the root causes, contributory factors and formulate the safety recommendations to prevent future occurrences.Consult and liaise with stakeholders’ representatives to clarify any ambiguity during an investigation.Maintain the airport occurrences’ database up to date and assist in the preparation of periodic and annual statistical and performance reports.Monitor and record the initial response to airport emergencies involving aircraft or vehicular accidents and other safety issues at the airside.Prepare initial investigation reports by collecting relevant, accurate, and timely information through interviewing the involved personnel and witnesses, taking pictures, and evaluating the incident site in order to clarify the context for the unsafe acts, events, and conditions. Communicate the initial incidents’ report to the concerned parties for further investigation and feedback.

About the RoleManage complex translation assignments involving legal, technical, and sensitive documents (e.g., correspondences, contracts, manuals, HR materials) to meet organizational needs and ensure clarity and compliance.Review and approve translations completed by team members through quality checks to ensure linguistic accuracy, consistency, and adherence to appropriate style, tone, and terminology.Lead the development and maintenance of company-specific dictionaries and glossaries by conducting research, consulting references, and updating terminology databases to promote standardization and accuracy.Develop and update translation workflows and guidelines by assessing current practices and applying best practices to improve quality and operational efficiency.Ensure all translations meet legal, cultural, and linguistic standards by applying subject-matter expertise and reviewing content with a focus on industry-specific terminology in the aviation sector.Liaise with senior management, legal teams, and external entities by facilitating effective communication and providing feedback to ensure mutual understanding of translated content.Enforce translation quality control processes by conducting regular audits on sample translation batches to ensure consistency, formatting, and adherence to standards.Continuously improve translation systems and workflows by integrating automation tools and terminology platforms to enhance efficiency and reduce turnaround time.Evaluate external translation vendors by reviewing their deliverables to ensure they meet internal quality standards and support reliable outsourcing.Represent the translation function in cross-departmental meetings by aligning efforts with corporate communication goals and ensuring effective support.Prepare periodic performance and translation output reports by analyzing data and metrics to support informed strategic decisions and resource planning.Act as the primary contact for cross-departmental translation and interpretation requests by understanding departmental needs and resolving issues proactively.Participate in cross-departmental projects involving translation and interpretation by providing expert consultation and timely language support to meet project requirements.Perform other department duties related to his / her position as directed by the Head of the Department

About the role:Responsible for providing pro-active and reactive data and operational performance analysis and monitoring, as well as importing, cleaning, transforming, validating, and/ or modeling data to generate operational reports and dashboards that serve as a tool for analyzing and understanding the operational performance, outcomes and conclusions that help for planning and decision-making purposes.Key responsibilitiesProvide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.Develop operational dashboards, analysis and reports related to customer experience data for the management team and individual stakeholders.Reduce manual operational jobs by ensuring automation of as many operational procedures that are used for monitoring and supporting databases.Improve data quality through data cleaning and filtering out the irrelevant data to the business.Produce reports and analysis through presentations and/or dynamic dashboards on the internal performance of the Operations department against the set KPIs. Ensure that this information is timely, accurate and highlights areas of opportunity or risk to the business.Proactively identify any source of data discrepancy and develop solutions for prevention of future discrepancy.Analyze information using various statistical methods and highlight patterns and trends within the data to suggest conclusions. Support Line Manager and team by designing and presenting the gained conclusions.Attend Daily / Weekly / Monthly meetings with managers to understand the business requirements.Meet with the business to discuss operational projects and identify current and required data that will help the business to set the KPI’s outlined by the management.Design/develop automated reporting using SharePoint, Power BI and other corporate applications, enabling to capture, analyze and present the data.Provide front line staff within the operations department, guidance on how to use applicable management systems and tools, and how and when to record data ensuring procedures and controls are enforced to enable efficient recording and presentation of such data.Perform other department duties related to his / her position as directed by the Head of the Department.

About the roleAs a Airfield Operations Officer, you will be responsible for helping us achieve this ambition. Ensure safe operations at airside by conducting regular inspection and monitoring of the airside particularly the runway, taxiway, aprons and the service roads to ensure the following:Foreign Object Debris (FOD) is managed properly by monitoring, supporting FOD campaigns, initiating removal of FOD when necessary and promoting FOD prevention.No birds or other wildlife hazard are present (bird and wildlife presence is monitored and controlled).Paint markings and signs are visible and correct.Airfield lighting and other facilities and equipment are serviceable.Conduct fault/deficiency reporting by coordinating with the concerning department to ensure that all faults or deficiencies are actually reported and rectification action has been initiated.Monitor compliance to the airside safety driving rules by observing the movement of airside vehicle/equipment and issue traffic citations/penalties for violations to ensure safe/smooth airside operations.Direct the traffic at interactions of service roads with taxiways and in congested and emergency areas by direct the airside drivers in order to ensure a safe maneuvering of the taxiing aircraft.Investigate analyses and submit detailed report including recommended solutions by responding to airside incidents/accidents involving aircraft, vehicles, persons, and properties in order to prevent the recurrence.Escort any unfamiliar vehicle accessing the airside in order to prevent any unsafe situation.

About the role:Responsible for leading the project by reviewing, overseeing, managing, coordinating, supervising and inspecting all aspects of works related to Architectural during the design and construction of expansion projects to ensure it meets the design brief, building regulations and standards. Also, responsible to implement plans and engage with internal and external stakeholders to deliver projects within budget and timescales.

Responsible for delivering analytical support, relating to airport wide strategic planning. This will include but not limited to traffic forecasting and performance analysis, identify market trends, planning parameters and traffic growth drivers by utilizing both internal and external data sources, engage with stakeholders where necessary.Key responsibilitiesSetting up database for airport wide medium to long term forecast by identifying market drivers, compiling historical data, planning assumptions with adequate granularity where required for developing Business Intelligence (Bl) capability.Setting up working group amongst stakeholders (Internal and External) for input parameters that feeds into long term strategic traffic forecast and planning related studies such as simulation, master plan, Design Day• Flight Schedule (DDFS) preparation and strategic capacity planning studies.Review historical traffic data relevant for current forecasting methodologies either developed in-house or via external consultants for medium to long term forecast and to build models using the data compiled.Perform Air Traffic performance assessment by reviewing actual and forecasted statistics on weekly and monthly basis in order to ensure forecast accuracy.Develop strategic and analytical case studies on long term planning projects/business requirements to support department objectives and other QR stakeholders.Conduct what-If scenarios on MATAR's long term strategic planning requirements using tools such as BEONTRA, Tableau, PowerBI or similar platforms to prepare management ready presentations.Perform other department duties related to his/her position as directed by the Head of the Department.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This role is required to be part of MATAR-IT Cyber Security and Risk Management team, with a primary role to manage information security management system (ISMS) across MATAR and its business units. Ensure compliance to ISMS through periodic review, audit and assessments. Report & track any non-compliance to closure and maintain risk under acceptable level.Key responsibilitiesAssess the efficacy of implemented information security controls in alignment with the Information Security Management System (ISMS) framework requirements.Create robust security standards, procedures, and controls to effectively manage risks in align with business requirements.Regularly evaluate risks associated with information systems and supporting infrastructures.Maintain ongoing surveillance of information security controls, exceptions, and risks.Generate comprehensive management reports including key performance indicators for information security controls.Engage with both internal and external stakeholders to facilitate audits and assessments, including SOC-2, ISO 27001, 27017, 27018, NCSA, CSF, and PCI.Review IT service requests to ensure security compliance.Evaluate proposed project and operational changes with a focus on information security requirement adherence.Familiarity with applicable information security management, governance, and compliance principles, practices, laws, rules, and regulations.Understanding of information technology systems, network infrastructure, data architecture, processes, and protocols.Proficiency in cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, solutions, and service orchestration.Knowledge of information systems auditing, monitoring, controlling, and assessment processes.Competence in incident response management and risk assessment methodologies.

This role acts as a single point of contact for Facilities management across HIA campus for operational queries.  The role is responsible to effectively manage all works related to facilities maintenance and support all stakeholders by providing efficient information regarding the operationsACCOUNTABILITIES:Liaise with FM contractors to ensure timely completion and resumption of operation within defined timelines with minimal operational impactManage incident and emergency management on behalf of MATAR FM Management team, including data collection and decision making to guarantee the best possible result by minimizing interruptions for other stakeholdersEnsure collaboration and coordination with operations/security/safety/IT and other stakeholders to deliver asset availability for smooth operations as well as to ensure minimal operational impactManage and address last minute operational requests by stakeholders and update management about critical on-going tasksCoordinate, collaborate and decide as and when needed to support all stakeholders during planned, unplanned emergency situation and/or including event management.Responsible for supporting FM contractors to obtain emergency permit approvalOrganize, manage and conduct QHSE audits as per required standardsUpdate shift critical incidents/events/failures at the regular OPS coordination meetings & maintain shift handover reportsConduct major maintenance planning

About the role:Responsible to prepare the seasonal and the day-to-day fixed resources allocation plan and in addition to conducting seasonal allocation plans and capacity reviews to support the utilization of the operational capacity and fixed resource management. Works across the MATAR divisions to maintain resource-relevant basic data and allocation rules across MATAR's Flight Scheduling, Resource Management Systems and reporting tools. In addition, ensures proper airport traffic data reconciliation and provide traffic and performance analysis as required by MATAR.Key responsibilitiesConducts seasonal and regular resource and capacity review studies for MATAR, by collecting flight schedules provided by QR Corporate Planning and Slot Coordination activities in order to analyze flight schedule patterns, expected demand vs. available capacity and fixed resources.Creates allocation plans for extraordinary operational conditions such as seasonal holiday traffic, special events airport works and facility impairments and communicates the plan with internal and external stakeholders, as required.Runs and maintains airport capacity and demand models and scenarios in regular intervals, or as dictated by operational needs to generate traffic forecast with an annual, seasonal and daily outlook.Provides to MATAR AOCC and MATAR’s stakeholders information and guidelines for the allocation of stands, gates and check-in counters.Collects and modifies flight schedules and the seasonal resource allocation plan to ensure accuracy and availability for day of operation stakeholders through the Slot Coordination activities and in direct contact with the operators.Applies in the Airport’s Resource management software applications, all Airport Stand Manual changes in order to ensure functional accuracy of the respective systems i.e. stand allocation hard rules, stand allocation soft rules, stand interchangeability, wingtip overlap constraints, cul-de-sac restrictions and physical and operational attributes.Ensures changes in Airport’s Resource management software applications relevant to fixed resources are in compliance with the relevant safety and physical parameters as described in AOM and SOM.Maintains flight records and airport traffic data in the airport traffic reconciliation systems i.e. FIPLAN applications, ensuring their completeness and accuracy at the flight level for passenger, cargo, mail, aircraft movements along with other attributes and traffic characteristics.Compiles and delivers analysis and reports relevant to airport traffic and operations performance using the available Reporting software applications to MATAR management, Airport Community and industry bodies as required.Participates in analytical interactions within Airport Operations, Finance, Commercial to support budgetary exercises and performance reviews.Perform other department duties related to his/her position as directed by the Head of the Department.

As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:Allocation of the parking stands of DIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base.Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days.Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users.Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required.Monitor Electronics Visual Information Display System and staff information system performance and ensuring data accuracy for all passenger traffic.Monitoring of the approach radar, Advanced - Surface Movement Guidance & Control System Radar, VHF Aeronautical frequencies and SELEX updates in order to deliver the Ten Miles Out and Acting Landing times to all Stakeholders.

Hamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence. As one of the busiest and most innovative airports globally, we are committed to sustainable growth, safety, and efficiency in every aspect of our operations.About the role:We are seeking a dynamic and experienced Vice President of Facilities Management to lead, innovate and oversee all aspects of facilities management within our airport. To provide strategic leadership, develop the continuous improvement, Passenger Terminal, Infrastructure and Midfield team’s direction and priorities, collaborate with the SVP FM on shaping the airport services operating models, plan strategies and provide direction and management to ensure seamless service delivery with a focus on maintaining high customer service level.Key responsibilitiesChampion the successful strategic planning and implementation of the Airport key projects for the assigned areas to fulfill both short-term and long-term Matar vision and corporate strategy.Promote and drive a culture of health, safety, security through regular and effective communication forums, to ensure the delivery of safe, transparent, sustainable and compliant facilities management services.Champion the focus on results and continuous improvement culture through periodic review of operations model, scope, applicability and commercial decisions to impact positively the bottom line results and to drives unnecessary costs out of the business.Oversee and maintain a strong, transparent, consistent and effective control environment within the delivery management team to ensure seamless service delivery and healthy relationships with Matars suppliers.Lead an effective dialogue and stakeholder relationships with the team, division employees, and other stakeholders to establish a customer centric culture and provide a world-class service to internal and external customers.Direct and continue to improve the operational efficiency and effectiveness of all HIA Asset Management System activities through regular communications and engagement with Matar FM staff and FM Contractors, internal audits, management reviews, monitoring performance against KPls to improve the assets performance and effectively manage the risks.Oversee the preparation of the department detailed budget; and managing expenditure against this, and presents fiscally and financially responsible budget reports by conducting regular budget reviews identifying variance against forecast and implementing containment actions to meet the business objectives.Responsible to ensure the consistent and effective implementation of assets care, through specific work streams to support Matar reputation as world class leading airport.Direct and manage activities related to the establishment and the implementation of business continuity plans and related training processes to ensure uninterrupted and or optimized airport operations.Lead and manage the activities related to the operational handover and takeover of the Airport Expansion facilities and systems thru timely and effective engagement with Major Project Department and the Maintenance Integration team to ensure new assets are maintained from day one.Perform other department duties related to his/her position as directed by the Head of the Department.

Plan , schedule , monitor, review and supervise all the preventive and corrective maintenance works for civil structural and architectural assetsStakeholder ManagementContractor Management by reviewing Preventive maintenance Plan SchedulesConduct regular inspection of tools and equipment.Perform Asset Condition surveyCarry out monthly inspection and submit the repost to the Fault Repairing centerEnsure compliance to all relevant safety , security , quality and environmental management policies

About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible for managing the Inhouse Motor Transport Maintenance teamJob Accountabilities :Coordinates and supervises the maintenance teams in performing maintenance, inspection, and repairs in compliance to Qatar Road Regulations, Airport Regulations and MOI requirements.Manage the successful completion of all in house delivered planned maintenance activities on all assets across the MT Department and under the scope of HIA FM, by regularly monitoring the maintenance delivery performance of the in house maintenance teams through effective data analysis from the Oracle Enterprise Asset Management (eAM) Computerised Maintenance Management System (CMMS).Ensure all corrective maintenance activities are responded to and completed by the in house MT maintenance team, within established KPI’s and Service Level Agreements (SLAs) as applicable and working for CI performance utilizing data from Oracle eAM in regular performance review meetings.Co-ordinate directly with internal and external stakeholders to deliver the maintenance strategy, which facilitates the MT maintenance team in performing preventive maintenance activities with minimal impact on operations of both HIA & DIA.Operate an effective and inclusive safety culture across all employees in the MT team, through regular safety briefings, toolbox talks, audits, monitoring safety performance KPIs and delivering improvement actions as required.Ensure compliance to the HIA Asset Management System by all direct employees, through regular communications and engagement, and by monitoring performance against KPIs defined in the HIA Strategic Asset Management Plan (SAMP).Contribute to the preparation of the annual maintenance budget for MT department and managing expenditure by regular budget reviews, identifying variance against forecast along with MT Manager.Support the development and implementation of the required Standard Operating Procedures (SOPs) covering the activities actioned by the MT maintenance team, by liaising with the appropriate departments and ensuring the required output is achieved, to standardise all business as usual, emergency and continuity processes.Facilitate investigations into the performance of people, plant and process, by conducting root cause analysis into failures and opportunities for improvement, to support the performance of the MT Department against the business objectives.Perform sample quality assurance audits of planned maintenance activities completed on all MT assets in HIA & DIA, in alignment with the quality assurance SOP, to verify the quality of the work completed.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Responsible for service delivery of the baggage handling, PLB, Bridge Mounted Equipment (BME), Fixed Ground Power Units (FGPU), and Fixed Pre-conditioned Air Units (FPCA) operations within the scope of MATAR responsibility as part of MATAR Operations’ Management Team on shift duty. Ensures that services being provided meet or exceed all regulatory requirements, industry standards and best practices, and stakeholders' expectations in line with corporate policy and within the given budgets. Accountable for safe, secure, and smooth running of the baggage handling, PLB, BME, FGPU, and FPCA operations from customer experience, OTP, and equipment, systems & facilities availability perspectives. A champion for team work, provide leadership, guidance, and support to all relevant stakeholders in the baggage handling and PLB/BME/FGPU/FPCA processes.Key responsibilitiesMonitor and control of the Baggage Handling System (BHS) and hold baggage screening system (HBSS) O&M Contractor's to ensure the agreed service level is met.Monitor and control the PLB Services Contractors to ensure the agreed service level is met.Monitor and control the Tub Circulation Contractors to ensure the agreed service level is met.Study, compile, and analyse statistics reports to identify and escalate risks and/or operational deficiencies regarding baggage handling failures and develop action plans to reduce future potential risks.Recommends and suggests any modification / enhancements to the processes, facilities and systemsRelating to baggage handling and hold baggage screening operations and accordingly evaluate/review efficiency.Coordinate between operational and maintenance requirements to ensure seamless operation.Ensure execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines.Ensure all employees follow safety procedures when operating/using all BHS and HBSS equipment and systems including ancillary facilities to avoid injuries or incidents.Ensure compliance with all standard operating procedure for baggage handling and related facilities.Ensure safe and efficient operations of all PLB, BME, FGPU, and FPCA within the department scope of responsibility.Ensure adequate and efficient resources allocations including system availability and other operational requirements.Responsible for providing baggage and PLB statistics to the MATAR management team.Responsible for writing reports such as but not limited to incident reports, shift reports, and safety reports for HIA management team to highlight required actions points as/when required.Build and maintain good relationship between MATAR, governmental agencies, handling companies/carriers and appointed contractors.Ensure that decisions taken by the company and its policies are followed and implemented.Support accident and security incidents investigation related to the area of responsibility to ensure accurate and transparent information is provided.Ensure that manuals, process descriptions and procedures, and Business Continuity Plan are up to date and are in line with international and national regulations and policies.Crisis management to resolve problems related to baggage handling, PLB, BME, FGPU, FPCA operations.Implement and oversee emergency protocols within the baggage area as defined in the Airport Emergency Plan.Perform other department duties related to his/her position as directed by the Head of the Department

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Hamad International Airport is a trailblazer in technological innovation, dedicated to enhancing user experiences through cutting-edge solutions. Our IT department plays a crucial role in driving our digital transformation initiatives, ensuring that our visual communications are as engaging as they are informativeKey responsibilitiesPlanning, co-ordination, execution and monitoring of a range of projects & solutions implementations. You will be managing business function accounts, ensure the delivery of assigned IT projects/solutions, co-ordinate with stakeholders, business users, IT colleagues and management, and vendors. This role involves technical understanding, stakeholder management, and cross functional support Ensure Project plans are realistic, maintained and properly resourced.Ensure projects are carried out through the defined phases fully complying with MATAR IT processes and procedures.Responsible for working closely with vendor partners, business users, contract team and track product implementation project throughout the lifecycle (RFI, RFP/RFT, Technical Evaluation, Implementation, Go live etc.).Ensure that assigned systems/applications are adequately supported. Manage the systems/application support teams/suppliersAnalyze system faults, assess severity levels, and provide solutionsLink similar problems by users or systems to enable detailed reporting and trend analysisEnsure service reviews for external suppliersPerform business analysis activities to analyze user requirements, define solutions requirements, and document system specifications.Supervise the installations of Audio Video equipment (hardware and software) (such as ISAAC Nemesis and AV Stumpfl Systems, Broadsign and service a plus etc) in 24x7 operational environment.Design, develop, and implement base code for audio-visual (AV) systems using ISAAC Nemesis or AV Stumpfl Systems or other software and hardware, include setting up, calibrating, and tuning the systems as per the technical specifications.Identify, diagnose, and resolve technical issues in AV systems to ensure optimal performance and minimal downtime, this consist of revising code as necessary.Provide technical support to field technicians during installation, maintenance, and repair of AV systems. This may involve guiding them through complex procedures, interpreting technical specifications, or helping troubleshoot unexpected issues.Ensure onsite testing of code and system functionality for reliability, stability, and to meet the defined performance metrics.Read and comprehend technical schematics, operation manuals, maintenance instructions and procedures.Verify if all required drawings, codes, site pictures, and other technical documents are complete and accessible.Maintain the company’s high standards of quality and professionalism with regards to workmanship, customer relations, and team members.Adhere to all mandatory safety requirements.Time Management, multi-tasking and prioritization of tasks.Complete assigned tasks with minimal supervision.Strong attention to detail, Highly motivated with strong organizational skillsMarket research, stay updated with the latest AV technologies.Perform other duties as may be assigned.

This role acts as a single point of contact for Facilities management across HIA campus for operational queries.  The role is responsible to effectively manage all works related to facilities maintenance and support all stakeholders by providing efficient information regarding the operationsACCOUNTABILITIES:Liaise with FM contractors to ensure timely completion and resumption of operation within defined timelines with minimal operational impactManage incident and emergency management on behalf of MATAR FM Management team, including data collection and decision making to guarantee the best possible result by minimizing interruptions for other stakeholdersEnsure collaboration and coordination with operations/security/safety/IT and other stakeholders to deliver asset availability for smooth operations as well as to ensure minimal operational impactManage and address last minute operational requests by stakeholders and update management about critical on-going tasksCoordinate, collaborate and decide as and when needed to support all stakeholders during planned, unplanned emergency situation and/or including event management.Responsible for supporting FM contractors to obtain emergency permit approvalOrganize, manage and conduct QHSE audits as per required standardsUpdate shift critical incidents/events/failures at the regular OPS coordination meetings & maintain shift handover reportsConduct major maintenance planning

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a highly skilled and experienced Lead Engineer to join our team and oversee the development and implementation of advanced screening systems. The ideal candidate will have a strong background in Engineering, a passion for innovation, and a proven track record to success.Key responsibilitiesThis role is required to supervise the installation, maintenance and support of Passenger and Baggage screening system such as (X Ray, CT Scanners, Body Scanners, Walk through metal detectors and Explosive Trace Detectors and associated servers, cluster infrastructure, equipment and software’s.)The role holder will ensure that quality services are provided in line with standard practices to maximize uptime of screening equipment used for screening of passengers and staffEnsure Daily compliance checks are being carried out in line with regulatory requirementsEnsure all incidents related to above systems are responded efficiently in timely mannerEnsure that standard operating procedures are followed as per established ITIL processesCo-ordinate with internal teams and external stake holders to take appropriate remedial actions in case of equipment failure, resolution or relocation etc

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This role is required to be part of MATAR-IT Cyber Security and Risk Management team, with a primary role to manage information security management system (ISMS) across MATAR and its business units. Ensure compliance to ISMS through periodic review, audit and assessments. Report & track any non-compliance to closure and maintain risk under acceptable level.Key responsibilitiesAssess the efficacy of implemented information security controls in alignment with the Information Security Management System (ISMS) framework requirements.Create robust security standards, procedures, and controls to effectively manage risks in align with business requirements.Regularly evaluate risks associated with information systems and supporting infrastructures.Maintain ongoing surveillance of information security controls, exceptions, and risks.Generate comprehensive management reports including key performance indicators for information security controls.Engage with both internal and external stakeholders to facilitate audits and assessments, including SOC-2, ISO 27001, 27017, 27018, NCSA, CSF, and PCI.Review IT service requests to ensure security compliance.Evaluate proposed project and operational changes with a focus on information security requirement adherence.Familiarity with applicable information security management, governance, and compliance principles, practices, laws, rules, and regulations.Understanding of information technology systems, network infrastructure, data architecture, processes, and protocols.Proficiency in cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, solutions, and service orchestration.Knowledge of information systems auditing, monitoring, controlling, and assessment processes.Competence in incident response management and risk assessment methodologies.

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a highly skilled and experienced Manager of IT Physical Security Systems to oversee the design, implementation, and management of all IT-related physical security systems at Hamad International Airport. The ideal candidate will play a key role in ensuring the security of airport infrastructure through advanced technology solutions and will collaborate closely with cross-functional teams to safeguard critical assets and ensure compliance with regulatory requirements.Key responsibilitiesDevelops the medium to long term IT strategy for Physical Security (ELV) Systems and technologies at HIA that include: integrated airside-landside Video Surveillance System (VSS / CCTV), and Access Control System (ACS), Video Analytics (VA) & Computer Vision System, Face Recognition System & other Biometric Systems; taxiway Traffic Light Control, airside Panoramic Video Surveillance and Runway Foreign Object Debris (FOD) Detection Systems.Researches on emerging industry trends and initiatives for Physical Security Systems and technologies in order to recommend proposals for their application at HIA to achieve tangible benefits and improve passenger experience.Manages the professional and efficient: System Administration, operations, documentation, maintenance and support of the above systems; and ensures restricted access to the production environments of these systems, in compliance with the ID and Access Management policies.Develops technical expertise within the department for the above systems; and accountable for effective allocation of suitably qualified resources for design, implementation, technical support, system administration, business support, and projects based on their skill level and operational/strategic priorities.Accountable for the delivery of projects as part of new capabilities in Physical Security Systems (ELV Systems) domain, ensuring that the assigned programs and projects meet the business needs as per approved scope & specifications; and they are delivered within the approved cost and schedule, with the acceptable quality.Manages ITIL service aspects of the above systems to minimize negative impact on the Business by leading recovery of service failures within SLA and ensuring prompt and effective root cause analysis to avoid recurrence; and for formal reporting on the performance of the systems.Accountable for the lifecycle management of the above systems; their highest availability through redundancy and resilience; compliance with applicable local and international regulations; and capacity management.Accountable for contract ownership and execution; and maintaining professional relationship with external suppliers for the above systems; and to ensure optimized usage of licenses.Prepares Annual Budget for the above systems based on business and operational requirements, capacity planning, adoption of new technology and addressing obsolescence.Leads assessing interoperability and impact of the above systems on the IT Network and passive infrastructure capacity; and to apply relevant understanding of storage technologies and image compression/optimization options to minimize storage capacity and Data Centre footprint.Accountable for compliance to ISO 20000 standards, ensuring that associated Quality KPIs are met. Adhere to IT project governance methodology and deliverables, in compliance to all relevant company policies and controls.Accountable for compliance to ISO 27001 standards, ensuring that company security policies are complied with, IT/ Cyber security risks for the associated IT services are proactively identified. Resolve the identified security vulnerabilities as a high priority and as per committed schedule.Accountable for the regular interaction with internal and external stakeholders to prepare roadmap for the technology, meeting business objectives. Gather all business requirements related to IT, listen their concerns and consider them as service improvement.Engage stakeholders during entire lifecycle of the project to ensure that deliverables are meeting stakeholder requirements.Support Procurement Dept in optimizing investment/costs for IT Services by providing widest technical options. Review maintenance contracts regularly to ensure scope is up-to-date and look for opportunities to improve service levels and reduce operating costs.Lead expert technical consultancy, guidance and support for the above systems to all stakeholders, team members and other IT teams for: technology architecture and design requirements; project support including cost estimates; Incident and Problem Management; and System Administration activities.Establish the team’s objectives & KPIs and priorities to align with and support business objectives. Regularly evaluate the team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.