Supervise daily bar operations and ensure consistency in coffee and beverage preparationTrain, support, and lead the barista team to deliver exceptional serviceMaintain quality control over espresso, brewing, and latte art standardsCreate and maintain bar menus, seasonal specials, and signature drinksMonitor inventory, stock levels, and coordinate orders with suppliersEnsure cleanliness and hygiene standards are strictly followed at all timesHandle customer feedback with professionalism and take corrective action when needed

Oversee daily operations, ensuring smooth workflow and prompt service to enhance customer satisfaction.Train and mentor staff on best practices, menu knowledge, and customer service techniques to foster a high-performing team.Manage inventory and stock levels, conducting regular checks to minimize waste and ensure product availability.Collaborate with kitchen staff to ensure timely and accurate order preparation, maintaining high food quality standards.Implement and monitor health and safety regulations, ensuring compliance to create a safe environment for staff and guests.Assist in creating staff schedules, balancing labor costs with customer demand to optimize efficiency.Analyze sales data and customer feedback to identify trends and adapt service strategies for improved performance.Facilitate effective communication between front-of-house and back-of-house teams to streamline operations.Contribute to marketing efforts, promoting special events and menu items to attract new customers and retain loyal ones.Address customer inquiries and complaints efficiently, turning potentially negative experiences into positive ones.