Manage Team of up to 15 technicians working on various sitesReview technicians assessments and create accurate quotations Investigate root cause of issues to maintain property value Assist technical staff with advanced MEP issuesPlan technicians schedule and working day Remotely maintain quality checks

3 years+ experience of AC repair & Diagnostic International standards of Preventative Maintenance Must be able to diagnose and repair DX, Chilled water, Package and Inverter AC unitsVRV/VRF knowledge advantages PCB Diagnosis & Repairs advantagesMust be able to install Compressors, Fan motors, Expansion Valves Must have installation experience of Ducted Split AC units Electrical knowledgeMust have residential knowledge

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and existing customer accountsManage complex negotiations with senior-level executivesBuild rapport and establish long term relationships with customers

Working within the customer care team handling incoming enquires through Call, Emails & WhatsAppCreate relationships with existing customers through high service level Scheduling jobs through the CRM systemCreating access passes for technical teams Handling escalations and working to resolve these with the Engineer teamCollecting payments

With the help of the Engineer Department manage and supervise daily activities of up to 30 techncial teams Ensures optimal usage of manpower and resourcesCarries out site inspection to monitor the quality of work and schedule timingAssist technical staff with advanced MEP issues Improve technicians training by implementing a technical training programResponds to emergency situations during and after hours for to resolve the emergency requirements