Service Activities (80%) • Installation, commissioning, maintenance, and troubleshooting of Robatech systems at customer sites. • Execute preventive and breakdown maintenance to ensure maximum system uptime. • Diagnose technical issues and provide effective onsite solutions. • Support customers with operational guidance and basic training. • Ensure adherence to safety standards and company service procedures. • Identify opportunities to generate spare parts and service revenue during service visits. • Prepare service reports, visit documentation, and job closures. Commercial & Administrative Activities (20%) • Maintain accurate service records and customer history. • Update Customer Assets Information • Prepare quote and follow-up for order and payment. • Inventory maintenance and packaging • Import shipment handling and clearance procedure