On behalf of our client in the United Arab Emirates, we are looking for an experienced Embedded Software Engineer to join our organisation in Abu Dhabi, in the United Arab Emirates. This remarkable role offers a unique opportunity to work on several exciting projects in the region.The Embedded Software Engineer will develop, integrate, and maintain software for embedded devices, focusing on preemptive Linux OS and hardware-level communication protocols.The hiring for this position is subject to contract award.Key AccountabilitiesDesign and implement Linux device drivers for new hardware components.Collaborate with hardware teams to bring up new hardware and ensure seamless integration between hardware and software.Work on hardware-level communication protocols, including I2C, CAN, SPI, UART interfaces.Debug and analyze serial communication between subsystems using tools like logic analyzers, oscilloscopes, and protocol analyzers.Conduct testing, validation, and debugging of the developed systems, ensuring reliability and performance under mission-critical conditions.Use tools like RISCV emulators and simulators like Qemu, Renode etc. for development and validation in the absence of hardware

We are looking for a Contact Centre Operator to respond to the requests directed to the Helpdesk. Monitor and control the daily operations of the building and to record any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned preventive maintenance. You are expected to deliver client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards.This is a great opportunity to join our team and provide world class customer service in one of our airport contracts. You will be working part of a large and diverse team where you will constantly interact with customers in a collaborative and fun working environment.This role will be based in Abu Dhabi airport.Key AccountabilitiesAttend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties.Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure.Fast and efficient handling of queries with clients.Record tenant/Client and system fault requests on the CAFM system accurately.Assign, generate and schedule job cards for technicians and building managers.Communication with site management and staff relating to calls/emails received.Follow-up with clients/tenants and technicians re job cards issued.Ensure that a high level of service is maintained (internal and external).Ensuring that the work request is completed in CAFM system

We are looking for a Human Resources Manager who will work with our HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business. The HR Manager will interact with the Central HR and HR Shared Services, and will be a focal point of contact for the Contract Manager and the Transport support team and support the management of the any third party partners supporting the delivery of the contract.The ideal candidate should have experience in developing and implementing performance management programmes. Has experience of advising line managers on general HR and employee relations issues. An individual with strong communications and interpersonal skills, high level of presentation and facilitation skills.This role is based in Abu Dhabi, and will primarily support our Transport and Airport sectors.Key AccountabilitiesWorks with both the HR Business Partner and HR Shared Services Management to agree and implement strategies that support business objectives.Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures using the HR Service Now and HR Case Management team.Provides coaching and mentoring to line managers on employee relations, talent reviews performance management and succession planning, internal policies and procedures, pay review, talent management, absence management and people transition management.Responsible for ensuring the quality of induction within their business units and ensuring the contract specific induction for people managers and employees is completed.Plan, design, deliver and implement a successful training and development programme as when required by the contract and sector across different geographies.When required, work closely with external training provider to establish training content and modules to be rolled out to internal and external members of staff.Support the development of training interventions from both internal and external sources to uplift the standards of the company’s expertise and competency levels.Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability.Collaborates with senior management to develop and disseminate appropriate Nationalization policies and procedures and advises internal stakeholders on the relevant policies and procedures of the programme.Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent.Collect, analyze and maintain data gathered to inform targeted leadership development (e.g., succession planning, exit interview analysis, recruitment, leavers management and attrition analysis).Lead and manage HR projects collaborating with different stakeholders as of when required by the business and function.Lead mobilizations and demobilization of contracts within the sector.

Manage the daily operations and performance of the Soft Services Department, including Cleaning, Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration.Lead, support, and coach team members to achieve company and client objectives.Develop and deliver monthly activity reports for senior management and service users.Collaborate with stakeholders to understand their evolving needs and ensure service excellence.Conduct KPI and SLA inspections, ensuring optimal service delivery.Maintain compliance with all statutory and legal regulations relevant to Soft Services Operations.Identify and address risks related to departmental outputs and escalate issues as required.

We are current talent pooling for Fire & Rescue Crew Managers who will be responsible for the management and performance of his crew in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks.The ideal candidate must possess a high level of personal accountability and discipline.This role is part of our Fire & Rescue team at MELABS RFFS in Dubai, UAE.Key AccountabilitiesAssumes the role of Sector Commander/Bronze CommanderLeads/Manages the crew of his assigned vehicle or equipment in the performance of all firefighting, rescue or other required duties, both structural and/or aviation.Directs the positioning of his/her vehicle, the deployment of his crew and equipment and manages tasks in response to emergency incidents.Responsible for operation of his vehicles radio communications and for coordination with other emergency services vehicles.Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information.Supervises the vehicle replenishment of water and agent/media tanks.Assists in the ongoing fire training of RFFS and ADF base personnel as required.Supervises the daily operational serviceability, vehicle and equipment checks.Reports vehicle and equipment status including defects requiring attention to Watch Manager.Manages daily station duties to maintain a clean and safe working environment.Performs any other role associated duties as required and assigned by their line management.

Are you a highly motivated Security Guard with experience in safeguarding facilities? Would you like to join a multinational organization committed to excellence?In this role, you would safeguard Camp Baird and its perimeter, rotating between Entry Point Security Guard and Patrol Guard responsibilities. The role requires a minimum Baseline AGSVA (Australian Government Security Vetting Agency) security clearance, or the ability to obtain one under Serco sponsorship.Key AccountabilitiesWhile this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:Entry Point Security Guard Duties:Verify identification, track personnel compliance, and monitor access points.Ensure visitor induction requirements are met and manage visitor passes.Act as a deterrent to unauthorized activities and report suspicious behavior.Security Patrol Guard Duties:Conduct periodic patrols to detect signs of intrusion or security breaches.Respond to alarms and investigate disturbances.Check perimeter fencing and secure buildings per client protocols.Respect and support client-specific culture, values, and traditions.

We are looking for an Electrical Technician-Outdoor Lighting  to carryout preventive, corrective and breakdown maintenance on outdoor lighting related systems and assets individually or as part of a technical team, with a s designated are of operation, whilst ensuring minimal disruption to the business operations. Carry out all technical and safety instructions from staff, to conform to business operations policy and procedures.An ideal canddiate should carry out all technical and safety instructions from staff, to conform to Dubai Airports policy and procedures.This role will be based in Dubai Airport.Key accountabilitiesCorrectly setup and use electrical test equipment and interpret the test results to include Digital Multi Meter, Insulation Resistance TesterPerform maintenance tasks to Distribution Board, High Mast Pole and Flood Light FixtureHigh Mast Lighting Inspection and ServicingReplacement different type of fixtures for high mast lightingAiming and orientation of lights for correct direction.Operation and maintenance of high mast lowering mechanismPromoting a Zero Harm culture within own team and all suppliers and sub-contractors engaged on Projects workEnsure security and integrity of all data provided including reporting performance, finance and customer information, reference Serco non-disclosure policy.To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities.Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.

Are you a Firefighter seeking to take on a new challenge with a multinational company? Do you have a minimum of 5 years of experience in fire and rescue services, including 2 years at an ICAO Category Five (5) airfield?This opportunity would allow you to join our Fire & Rescue team at Al Minhad Air Base in Dubai, contributing to the delivery of Rescue & Firefighting Services (RFFS).Key AccountabilitiesWhile this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:Respond to aviation and structural fire emergencies (ARFF/SRFF) to mitigate risks and ensure safety.Operate and maintain firefighting vehicles and equipment.Manage control room operations, dispatching resources, and monitoring alarms.Conduct rescue operations, including casualty care and safe removal of trapped individuals.Ensure operational readiness through daily checks and maintenance of equipment.Participate in training exercises and uphold safety protocols.

We are looking for a Technician Power Distribution to carryout preventative, corrective and breakdown maintenance on medium and low voltage engine-driven emergency power generation systems installed in the Facilities independently or as part of a technical team, whilst ensuring minimal disruption to the business operations. You should be able to carry out all technical and safety instructions from staff, to conform to policy and procedures.The ideal candidate should carry out all technical and safety instructions from staff, to conform to Dubai Airports policy and procedures.This role will be based in Dubai Airport.Key accountabilitiesKnowledge of the operations of engine-driven emergency power generation system.Knowledge of regulations and standards governing the installation, operation and maintenance of emergency and standby electrical power generation systems utilized in utility infrastructure.Knowledge of all the safety precautions to be observed while performing maintenance on engine-driven emergency power generation systems.Knowledge of the testing and certification of engine emission control systems installed on emergency power generation systems.Ability to raise & complete PMS fault report sheets, daily utilization reports and CMMS work orders and adopt a logical or methodical approach to troubleshooting & fault finding on automobile equipment and special vehicles.Can read interpret and describe the functionality of electrical drawings (circuit and wiring diagrams/schematic and layout drawings) irrespective of manufacturer.Ability to perform safely and correctly the following on Medium Voltage (MV) &Low voltage (LV) equipment and systems: Ring Main Unit, Transformers, Main Distribution Panels and Boards Final Distribution Boards and Final circuits Electro-mechanical control panels and starters, Uninterruptible Power Supplies, Lighting Control Panels and circuits, All final circuit accessories and cablingAll distribution circuit accessories and cablingsCan correctly setup and use electrical test equipment and interpret the test results include:- Digital Multi mete- Low Resistance Ohmmeter- Insulation Resistance Tester- Earth Leakage Circuit Breaker Tester- Earth Fault Loop Resistance TesterPromoting a Zero Harm culture within own team and all suppliers and sub-contractors engaged on Projects workEnsure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standardsReport any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

We are looking for Assistant Technician Power Distribution – Low Voltage to carryout preventative, corrective and breakdown maintenance on Low voltage power distribution related systems and assets individually or as part of a technical team, whilst ensuring minimal disruption to the business operations.An ideal candidate should carry out all technical and safety rules to ensure compliance with business standards.The role will be based in Dubai Airports.Key accountabilitiesAbility to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at workAny other work as assigned by the electrical supervisor/duty engineer to achieve the purposeCan read interpret and describe the functionality of electrical drawings (circuit and wiring diagrams/schematic and layout drawings) irrespective of manufacturerRing Main Unit Functional tests, Replacement of Fuses, inspection and maintenance of internal components.MV Transformer functional tests and inspection and maintenance of internal components.Intrusive & non-intrusive maintenance on LV/MV switchgears, Earth Testing Programs and Thermal image surveysAsset Maintenance experience; Periodic Preventive Maintenance, Breakdown Trouble Shooting, Inspections, Condition Assessment, Condition Based Maintenance, Corrective Maintenance, Configuration and Modifications

Man the alarm control room in the fire station on a shift basis and dispatch fire vehicles/ equipment as required to cope with all reported emergencies/ alarms.Continuously monitor the incoming signals and information concerning fire, emergency, and tests that originate from the fire alarm panels and duty phone.Under the guidance of senior staff periodically exercise the alarm system manually to ensure emergency communications are reliable.Check the performance of the public-address system in the station and the operation of the electrically operated doors.Periodically check the operational status of the radio network for communication with security department personnel and the fire mobile radio network between the fire stations and the fire vehicles, using fire simulated exercises.Maintain a log of all fire / emergency messages, including test exercises.Report to supervisors the existence of any weakness in the total alarm / communication system and make recommendations for improvements.Perform other duties as assigned by your duty line manager.

Support the Talent and Colleague Experience team in all projects and deliverables.Conduct safety and environmental audits, inspections and monitoring of Serco and subcontractors’ compliance in line with Serco standards.Ensure Saudi office compliance with regulatory and legal Safety and Environmental standardsPrepare and execute HSE Risk Assesments as required and review regularly.Attend local HSE events.Deliver Safety and Environmental training and awareness sessions for employeesPrepare safety and environmental communications Deliver employees HSE inductions for all new employees in Riyadh and other Serco Saudi locations during mobilsation periods of new contract awards.Carry out safety inspections in customer offices where Serco employees will be placed for work purposesTravel to customer sites where Serco operate and conduct audits and inspections as requiredTrack and Monitor progress of ongoing audits and inspectionsGenerate necessary reports for the Head of Safety and Risk ManagementMaintain the ISO9001, ISO14001 and ISO45001 certificates and any other certificates or accreditations as required in KSA.To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities

Your OpportunityWe are looking for an ELV Technician in Abu Dhabi who will carry out and/or ensure Planned Preventative Maintenance (PPM) is completed on all relevant Extra Low Voltage equipment daily, weekly, monthly and as planned.The ideal candidate should be customer service oriented with attitude, behavior, interpersonal skill and problem solving skills that enable an employee to respond to internal and external customer needs and expectations in a positive manner.This hiring for this role is subject to contract award.Key AccountabilitiesMonitor rectify and/or repair ELV/IT systems and services and maintain and update records on a daily basis.Assist in monitoring ELV systems status, functionality, and update records as required.Coordination with specialist service providers for all systems as required.Operate systems in accordance with site requirements.Record keeping and produce detailed work reports, as required.Fault finding on systems.Routine testing over and above any subcontract specifications.Maintain up to date records of work carried out on the plant and equipment within the site manuals and complete site log books.Prepare and submit all relevant technical and in-house paperwork, as detailed in the Engineers policies and procedures pack.

Manage the day-to-day delivery of landscaping services provided by external contractors.Supervise, monitor, and improve the performance of landscaping service providers.Administer and monitor landscaping services and recommend improvements to enhance quality and efficiency.Assist in the development and implementation of landscaping policies, procedures, and management strategies.Conduct landscaping inspections and audits at regular intervals to ensure optimal maintenance.Liaise with clients, staff, and external consultants regarding landscaping service delivery.Ensure compliance with company standards and industry regulations.Be available to respond to client inquiries on a 24/7 basis.What We Are Looking For in Our CandidatesWe’re seeking a candidate with:Strong knowledge of landscaping management and maintenance best practices.Proven ability to develop and lead diverse teams and maintain high standards of service.Excellent communication and interpersonal skills, with the ability to engage effectively with clients, contractors, and team members.Commitment to sustainability, including energy conservation, waste minimization, and resource efficiency.Awareness of integrated management systems and safety protocols.

Perform electrical installations, including lighting, emergency lighting, and small power systems.Collaborate effectively with other technical staff as required.Participate in overtime, shift work, and out-of-hours duties to ensure continuity of essential plant and systems operations.Be part of the emergency on-call service during non-working hours, weekends, and public holidays.Follow project directives from the Supervisor while adhering to Risk Assessments and Standard Operating Procedures.Obtain all necessary internal and/or external approvals before, during, and after project work, including Permit to Work and LockOut / TagOut procedures.Conduct hands-on repair of pumps, including seal replacements and alignment of pumps and motors.

Provide expertise in renewable energy production from sustainable sources, including wind, solar, and hydro/marine power (e.g., wave motion).Research and develop strategies to minimize environmental impact through new machinery, equipment, and production processes.Advise project management teams on the selection of sustainable energy solutions.Consult on the design, installation, operation, and maintenance of renewable energy systems.Develop transition plans to alternative energy sources such as wind, solar, and wave power to reduce pollution and dependency on fossil fuels.Analyze and select sites for renewable energy installations based on environmental and technical factors.Review and optimize designs for solar panels, wind turbines, and other renewable energy systems to improve efficiency.Prepare project documents emphasizing safe working practices.Key AccountabilitiesConduct real-world performance tests of equipment and provide technical evaluations.Analyze experimental or field data to identify trends and improve performance.Evaluate and test equipment at manufacturing facilities.Oversee technical and economic aspects of new renewable energy sites, including ground condition inspections.Use computer modeling software to design and estimate energy production.Ensure compliance with environmental laws and regulations in renewable energy projects.Provide technical support to integrate renewable energy systems into existing infrastructure.Write, review, and present technical reports.Collaborate with internal and external stakeholders to develop and implement new renewable energy technologies.Conduct environmental assessments of proposed sites to ensure regulatory compliance.Design renewable energy systems that are durable, efficient, and safe for commercial use.Demonstrate expertise in energy storage systems, microgrids, hydrogen technologies, VPP, DSR, and transformers.

While this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:Oversee the overall operations of the facility, including planning, coordinating, and controlling technical and management strategies.Establish and integrate the operational team between the client and its consultancy partner.Optimize the input of offshore consultancy resources and ensure the quality of their contributions to O&M best practice guidelines.Develop departmental operating procedures, including organization structure, roles, responsibilities, and processes to deliver the scope effectively.

We are looking for a Human Resources Manager who will work with our HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business. The HR Manager will interact with the Central HR and HR Shared Services, and will be a focal point of contact for the Contract Manager and the Transport support team and support the management of the any third party partners supporting the delivery of the contract.The ideal candidate should have experience in developing and implementing performance management programmes. Has experience of advising line managers on general HR and employee relations issues. An individual with strong communications and interpersonal skills, high level of presentation and facilitation skills.This role is based in Abu Dhabi, and will primarily support our Transport and Airport sectors.Key AccountabilitiesWorks with both the HR Business Partner and HR Shared Services Management to agree and implement strategies that support business objectives.Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures using the HR Service Now and HR Case Management team.Provides coaching and mentoring to line managers on employee relations, talent reviews performance management and succession planning, internal policies and procedures, pay review, talent management, absence management and people transition management.Responsible for ensuring the quality of induction within their business units and ensuring the contract specific induction for people managers and employees is completed.Plan, design, deliver and implement a successful training and development programme as when required by the contract and sector across different geographies.When required, work closely with external training provider to establish training content and modules to be rolled out to internal and external members of staff.Support the development of training interventions from both internal and external sources to uplift the standards of the company’s expertise and competency levels.Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability.Collaborates with senior management to develop and disseminate appropriate Nationalization policies and procedures and advises internal stakeholders on the relevant policies and procedures of the programme.Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent.Collect, analyze and maintain data gathered to inform targeted leadership development (e.g., succession planning, exit interview analysis, recruitment, leavers management and attrition analysis).Lead and manage HR projects collaborating with different stakeholders as of when required by the business and function.Lead mobilizations and demobilization of contracts within the sector.

We are looking for ELV systems Technician to carryout necessary preventative, corrective and breakdown maintenance on electronic equipment and systems, individually or as part of a technical team, within the designated area, whilst ensuring minimal disruption to the operations. You should be able to carry out all technical and safety instructions from staff, to conform to policy and procedures.Key accountabilitiesAbility to conform to all general and specific technical safety requirements at all times to ensure the health, safety & welfare of self and others at work.Knowledge of Building Management Systems (BMS).Knowledge in the use & interpretation of Local and International Electronic Standards and Regulations.Ability to raise & complete PMS fault report sheets, daily utilization reports and CMMS work orders.Ability to adopt a logical or methodical approach to troubleshooting & fault finding on electronic / ELV systems.Can correctly setup and use electrical test equipment and interpret the test results on integrated electronic / ELV systemsEnsure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.Ensure security and integrity of all data provided including reporting performance, finance and customer information, reference Serco non-disclosure policy.To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions.Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.

We are current talent pooling for Fire & Rescue Crew Managers who will be responsible for the management and performance of his crew in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks.The ideal candidate must possess a high level of personal accountability and discipline.This role is part of our Fire & Rescue team at MELABS RFFS in Dubai, UAE.Key AccountabilitiesAssumes the role of Sector Commander/Bronze CommanderLeads/Manages the crew of his assigned vehicle or equipment in the performance of all firefighting, rescue or other required duties, both structural and/or aviation.Directs the positioning of his/her vehicle, the deployment of his crew and equipment and manages tasks in response to emergency incidents.Responsible for operation of his vehicles radio communications and for coordination with other emergency services vehicles.Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information.Supervises the vehicle replenishment of water and agent/media tanks.Assists in the ongoing fire training of RFFS and ADF base personnel as required.Supervises the daily operational serviceability, vehicle and equipment checks.Reports vehicle and equipment status including defects requiring attention to Watch Manager.Manages daily station duties to maintain a clean and safe working environment.Performs any other role associated duties as required and assigned by their line management.

Carry out planned and reactive maintenance on ELV/IT systems such as CCTV, access control, turnstiles, structural cabling, IPTV, UPS, motorized blinds and louvers, gate barriers, audio systems, lighting control, and parking management systems.Monitor, rectify, and repair ELV/IT systems, ensuring records are updated daily.Assist in monitoring ELV systems' status and functionality, ensuring efficient operations.Maintain up-to-date knowledge for the safe and efficient performance of all duties.

We are looking for Assistnat Technician FM Civil and Furniture/ Carpenter to carryout necessary preventative, corrective and breakdown maintenance on various types of locks, keys and related accessories individually or as part of a technical team, within the designated area, whilst ensuring minimal disruption to the operations. You should be able to carry out all technical and safety instructions from staff, to conform to policy and procedures.Key accountabilitiesAbility to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at workAny other work as assigned by the supervisor/duty engineer to achieve the purposeCan read interpret and describe the functionality of layout drawings and floor plans.Knowledge in the use & interpretation of Local and International Electrical Standards and Regulations in major assets• Gypsum walls• Special purpose and decorative furniture• Various types of office furniture• Doors and windows• Wall panels• Ceiling worksPromoting a Zero Harm culture within own team and all suppliers and sub-contractors engaged on Projects workEnsure security and integrity of all data provided including reporting performance, finance and customer information, reference Serco non-disclosure policy.To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities.Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.

We are current talent pooling for Fire & Rescue Watch Managers who will be responsible for the management and performance of his watch (shift) in the provision of 24/7 Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks. Act as the Fire and Rescue SME to the contract management as required.The ideal candidate must possess a high level of personal accountability and discipline.This role is part of our Fire & Rescue team at MELABS RFFS in Dubai, UAE.Key AccountabilitiesAssumes the role of Incident Commander.Leads/Manages the crew of his assigned vehicle(s) or equipment(s) in the performance of all firefighting, rescue or other required duties.Leads/Manages the crews of all assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties during a multiple vehicle deployment incident.Directs the positioning of vehicles, the deployment of crews and equipment and manages tasks in response to emergency incidents.Responsible for operation of his/her vehicle radio communications and for coordination with other emergency services vehicles.Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information.Supervises the vehicle replenishment of water and agent/media tanks.Ensures the ongoing fire training of RFFS and ADF base personnel as required.Manages the assignment of RFFS personnel vehicle manning and general watch/shift duties, inclusive of rostering support.Coordinates planned and unplanned maintenance of Life Support, vehicles, and ancillary equipment.Conducts periodic tests, inspections, drills and exercises to ensure complete operational capability and readiness of the Rescue & Firefighting ServiceManages the daily operational serviceability, vehicle and equipment checks.Reports vehicle and equipment status including defects requiring attention to Fire and Security Manager.Ensures all entries in station logbooks are correctly filed including the recording of standbys, crashes, fires, RTAs and all other incidents requiring RFFS personnel and/or equipment are entered into the incident logSupervises the management of daily station duties to maintain a clean and safe working environment.Contributes to and provides SME advise to the development of Standard operating Procedures, Work Instruction and other fire service documentation.Assists in the compilation of, or creates, required information for reporting purposes.Performs any other role associated duties as required and assigned by their line management.

Manage the daily operations and performance of the Soft Services Department, including Cleaning, Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration.Lead, support, and coach team members to achieve company and client objectives.Develop and deliver monthly activity reports for senior management and service users.Collaborate with stakeholders to understand their evolving needs and ensure service excellence.Conduct KPI and SLA inspections, ensuring optimal service delivery.Maintain compliance with all statutory and legal regulations relevant to Soft Services Operations.Identify and address risks related to departmental outputs and escalate issues as required.

We are looking for an Operations Engineer who will be responsible for the Facilities Maintenance team and will be assigned to manage and support teams of Supervisors, Team Leaders and Technicians (Electrical, ELV, General Trades, HVAC Mechanical or MEP). The Operations Engineer will be accountable to ensure that Planned Preventative Maintenance (PPM) tasks, reactive & corrective maintenance and project works are delivered to meet the contract Key Performance Indicators, compliance and statutory obligations and that all reports and documentation that underpin the services are kept up to date.The ideal candidate should have strong communication skills and high level of accountability to manage, report and escalate any incident or event that may have an impact on services. Someone who has flexibility, excellent attention to detail and ability to identify key issues. An individual who is able to work under stringent deadlines in a high-pressure environment, and manage priorities.This role is part of our Facilities Management Team at the prestigious Zayed University in Abu Dhabi, UAE.Key AccountabilitiesOversee the planning and scheduling of resources required to deliver building and engineering services including specialist subcontractors and service delivery partnersWill have input into the development of the maintenance procedures and protocols including method statements and appropriate HSEQ requirementsWhere required, will also act as the approved/authorised person for conducting risk assessment and signing off method statements and Permits to WorkProvide technical support for all building services equipment on the contractContribute to the development, implementation and monitoring of policies, procedures and protocols for building services planned and reactive maintenance (including Risk Assessments, Permit to Work System, Lock Out Tag Out, and Emergency Procedures)Lead maintenance activities by providing specialist engineering knowledge and advice, associated with the full range of building services Undertake the role of Competent Person (CP) duties for building services systemsPrepare and provide shift and handover reports in a timely manner as requiredWork as a collective team involving all technical staff in the work to be undertaken obtaining feedback and ideas as required to ensure that all personnel work safely, the highest quality and efficientlyPlan, coordinate and supervise in-house staff and specialist service contractors utilised to provide the planned, reactive and corrective maintenance services as detailed in the contract to ensure that SLA’s and KPI’s are adhered toCoordinate with external parties regarding the Utility Supplies as requiredEngage and provide input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and Asset Condition SurveyProvide quality analysis and comment technically upon maintenance feedback from both in-house and specialist service partners and provide written reports and corrective actions as required including recommended training as required to enhance the efficiency of technical personnelMaintain good and harmonious relationships with all staff, the client and facility visitors and respond to and/or escalate any complaints promptlyAll work is to be performed as per HSEQ standards and requirementsWork with other engineers, managers and supervisors to develop and deliver a training matrix of maintenance skills to support the development of technicians into multi-skilled techniciansEnsure delivery and attendance by all staff at tool box talksEnsure employee and attendance issues are dealt with in accordance with company policyEnsure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability