Optometry : Examination, diagnosis and dispensing 1. Greet the customer, gather information on the presenting complaint and the history of the presenting complaint and other medical history2. Perform the eye examinations as per the defined 20 step framework to effectively diagnose the condition3. Undertake detailed counselling of the customers on the diagnosed refractory condition and recommend the best refractory solution4. Guide the customers in the selection of lenses, that is best suited for the condition diagnosed5. Undertake the pre & post fitting QC for the lenses to ensure that it’s as per the standards6. Guide the customers on the usage for contact lenses, specialty lenses, disposables, etc. to ensure that customer is acquainted on proper usage7. Undertake re-examination of the customers presenting with issues on prescribed product and recommend / provide modified solutions as per the requirementSales Development :1. Drive sales of the contact lenses & spectacle lenses, powered sunglasses, etc. by introducing the appropriate products to the customers as per the requirements2. Educate the customers on the benefits, promotions, offers, etc. to ensure sales conversion3. Prepare and provide periodic MIS incorporating contact lens, spectacle lenses, powered sunglasses, progressive lens, QC reports, etc. as per the prescribed guidelines4. Focus on increasing AUPC5. Demonstrating strong technical knowledge by correct sellingEquipment Maintenance & Clinic maintenance:1. Maintain the equipment as per the prescribed standards to ensure that its error free and conserve the life span2. Proactively report the cases of equipment breakdown to the relevant stakeholders to minimize the downtime and disruption to service3. Schedule equipment PPM regular and document the same as per DHA guideline4. Maintain the clinic as per DHA guidelines5. Manage Surprise audits by DHA/ RTA and any other government bodies and to escalate relevant issues if any

*Past Tanishq or Jewellery experience is Mandatory*We are looking for Retail Sales Officers who will deliver exceptional customer experience and drive in-store sales by engaging with customers, understanding their needs, and guiding them through our product offerings.

Conduct comprehensive eye examinations to diagnose and treat vision problems.Prescribe and fit eyeglasses, contact lenses, and other vision aids.Provide pre and post-operative care for patients undergoing eye surgeries.Diagnose and treat eye diseases and conditions.Educate patients on proper eye care and preventive measures.Stay updated on the latest advancements in optometry and incorporate them into practice.Maintain accurate and detailed patient records.

Conduct comprehensive eye examinations to diagnose and treat vision problems.Prescribe and fit eyeglasses, contact lenses, and other vision aids.Provide pre and post-operative care for patients undergoing eye surgeries.Diagnose and treat eye diseases and conditions.Educate patients on proper eye care and preventive measures.Stay updated on the latest advancements in optometry and incorporate them into practice.Maintain accurate and detailed patient records.

· Export/Import Coordination:o Prepare and review customs documentation for accurate import declarations.o Ensure compliance with UAE customs regulations and tariff classifications.o Coordinate with shipping partners and internal teams for efficient clearance processes.o Monitor and track clearance progress, addressing delays and issues promptly.o Communicate shipment status and update to and stakeholders.o Ensure zero discrepancies in stock and adherence to the customs rules and regulations.o Maintain accurate records and generate reports on import clearance activities· Transportation Arrangements:o Seamless Coordination for timely and efficient domestic transportation of e-commerce orders.o Collaborate with logistics partners to ensure smooth pickup and delivery operations.o Track and monitor shipments status, addressing any delays or issues.o Communicate with customers to provide updates on their order deliveries.o Manage inventory levels and ensure accurate order fulfillment.o Optimize route planning for cost-effective and timely deliveries.o Generate reports to assess performance and identify areas of improvement.· Documentation:o Generate the Stock reference Memo/Sales order/Material transfer documents in the ORACLE system for the handed over goods and issues out from the Inventory.o File the shipment and invoice documents to retrieve as per the policy standards.o Validate the defective/Exchange/Return stock at the btq regularly and initiate the stock pullout

We are looking for Sales-CROLead and mentor the sales team, providing guidance on best practices and sales techniques to enhance performance and achieve targets.Analyze market trends and customer feedback to identify opportunities for new products or services tailored specifically for Malayalam-speaking customers.

We are looking for Sales-CROLead and mentor the sales team, providing guidance on best practices and sales techniques to enhance performance and achieve targets.Analyze market trends and customer feedback to identify opportunities for new products or services tailored specifically for Malayalam-speaking customers.

Manage and oversee the day-to-day operations of the eye wear store, including inventory management, sales, and customer service.Develop and implement strategies to drive sales and meet store targets.Train and supervise store staff, ensuring they provide excellent customer service and product knowledge.Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes.Maintain visual merchandising standards to showcase products effectively and attract customers.Handle customer complaints and resolve issues in a timely and satisfactory manner.

Responsible for physical inventory in/out from the order fulfilment center. Receive the goods from the Local or Import vendors and service provider after due clearance from customs and local invoicing procedures for the re-export. Ensure the physical stock is validated and tallied as per the invoice or delivery order. Ensure the physical product undergoes the Quality verification from TITAN side and Quality assurance team approved the shipment. Ensure all the necessary System Entries i.e. Goods Receipt entries, Return to vendors. Assist in day-to-day MTR orders processing and coordinating Pick and pack team to initiate the shipments Preparation from valuable warehouse/Order fulfilment center. Allocate the stock in bin wise and distribute the stock physically as per the requirement. Communicate with the Commercial /Logistics team for the required invoice creation of selected goods. Handover the stock to service provider as per the replenishment schedules/order reference. Maintain the TEP/GEP/Defective physical stock accumulation as per the pre-set standard operating procedures. Eye to the details of the daily stock report and ensure no deviation in the physical stock. Coordinate with Local refineries/melting Units/Hallmarking centers for the scrape gold melting/certification. Handle the inventory of the packing required for the re-export. Prepare the Daily/Weekly/Monthly dashboards for the Stock inventory and Shipments. Responsible for handling the Periodical internal and external Stock audit of the Sorting center inventory. Ensure the Compliance and regulation has been followed as per TITAN Policy and Law of the land.

We are looking for Eyecare Consultant - SalesConduct comprehensive consultations with clients to identify their eyecare needs and recommend suitable products.Build and maintain strong relationships with clients, fostering loyalty and repeat business through exceptional service.Demonstrate and explain the features of optical products, ensuring customers understand their benefits and usage.Utilize sales techniques and strategies to meet and exceed monthly sales targets and contribute to store success.Stay updated on the latest eyecare technology and trends to effectively inform and engage customers.

Manage and oversee the day-to-day operations of the eye wear store, including inventory management, sales, and customer service.Develop and implement strategies to drive sales and meet store targets.Train and supervise store staff, ensuring they provide excellent customer service and product knowledge.Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes.Maintain visual merchandising standards to showcase products effectively and attract customers.Handle customer complaints and resolve issues in a timely and satisfactory manner.

Conduct comprehensive eye examinations to diagnose and treat vision problems.Prescribe and fit eyeglasses, contact lenses, and other vision aids.Provide pre and post-operative care for patients undergoing eye surgeries.Diagnose and treat eye diseases and conditions.Educate patients on proper eye care and preventive measures.Stay updated on the latest advancements in optometry and incorporate them into practice.Maintain accurate and detailed patient records.

Conduct comprehensive eye examinations to diagnose and treat vision problems.Prescribe and fit eyeglasses, contact lenses, and other vision aids.Provide pre and post-operative care for patients undergoing eye surgeries.Diagnose and treat eye diseases and conditions.Educate patients on proper eye care and preventive measures.Stay updated on the latest advancements in optometry and incorporate them into practice.Maintain accurate and detailed patient records.

Conduct comprehensive eye examinations to diagnose and treat vision problems.Prescribe and fit eyeglasses, contact lenses, and other vision aids.Provide pre and post-operative care for patients undergoing eye surgeries.Diagnose and treat eye diseases and conditions.Educate patients on proper eye care and preventive measures.Stay updated on the latest advancements in optometry and incorporate them into practice.Maintain accurate and detailed patient records.

Manage and oversee the day-to-day operations of the eye wear store, including inventory management, sales, and customer service.Develop and implement strategies to drive sales and meet store targets.Train and supervise store staff, ensuring they provide excellent customer service and product knowledge.Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes.Maintain visual merchandising standards to showcase products effectively and attract customers.Handle customer complaints and resolve issues in a timely and satisfactory manner.

We are looking for Sales-CRO (Malayalam Speakers)Lead and mentor the sales team, providing guidance on best practices and sales techniques to enhance performance and achieve targets.Analyze market trends and customer feedback to identify opportunities for new products or services tailored specifically for Malayalam-speaking customers.

We are looking for Sales-CRO (Malayalam Speakers)Lead and mentor the sales team, providing guidance on best practices and sales techniques to enhance performance and achieve targets.Analyze market trends and customer feedback to identify opportunities for new products or services tailored specifically for Malayalam-speaking customers.

We are looking for Optical Technician.Calibrate and adjust optical instruments and equipment to ensure precise measurements and functionality, critical for delivering high-quality optical products.Conduct thorough inspections of lenses, frames, and optical devices, identifying any defects or inconsistencies to maintain rigorous quality standards.Assist in the fabrication of custom eyewear, including cutting, edging, and fitting lenses to frames, ensuring a perfect fit for each customer.

Greet customers and provide excellent customer service in a friendly and professional manner.Assist customers in selecting and purchasing jewelry items that meet their needs and preferences.Process cash and credit card transactions accurately and efficiently.Maintain accurate records of sales and inventory using the store's POS system.Answer customer inquiries and provide information about products, services, and promotions.Collaborate with team members to achieve sales targets and meet customer satisfaction goals.Stay updated on industry trends, new products, and pricing to provide accurate information to customers.