Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 2 years
- Greet all passengers with a friendly and professional demeanor upon document presentation at both check-in and the boarding gate.
- Verify and profile passenger documents to ensure timely identification of improper or inadequate documentation.
- Identify and address improper or fraudulent documents to prevent violations of immigration regulations promptly.
- Verify and confirm the authenticity of visas.
- Implement regulations and verification procedures correctly to ensure compliance when passengers are returned due to improper travel documents.
- Support governmental authorities and internal security during investigations related to fraudulent document identification.
- Maintain a high level of customer service while implementing verification procedures to minimize the impact on guest satisfaction.
- Collaborate with airport authorities and other departments to enforce immigration regulations and promptly identify violations.
- Adhere to data privacy protocols and guidelines while verifying passenger documents.
- Address any non-compliant concerns promptly and courteously.
- Communicate and complete offload formalities in a timely manner to facilitate on-time departures.
- Participate in training sessions to enhance knowledge and skills, staying updated on the latest entry regulations and requirements.
- Collaborate with team members to ensure smooth operations and provide support as needed in the business arena
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