1. Responsible for establishing a training framework and systematic tools for the fulfilment chain

2. Develop training management mechanisms for blue-collar workers and frontline managers, addressing operational requirements, role-specific needs, and pain points

3. Develop standardised training programmes, specialised courses, and learning materials for all operational roles, ensuring timely updates and iterations

4. Establish offline training mechanisms for all operational positions, including organising and delivering in-person sessions

5. Monitor training progress and employee learning records across roles through data analysis, driving continuous improvement

6. Foster sustainable business growth by optimising operational challenges and enhancing overall performance