The client provides a complaint resolution mechanism to the consumers of Licensed Financial Institutions (LFIs) and Insurance Companies.
As a Consumer Happiness Officer, you will be on the front line of our Customer Happiness Centre to provide best-in-class customer service.
You will be committed to helping consumers with their inquiries and directing them to the right support to help resolve their complaints against LFIs and/or Insurance Companies in a fair, efficient, and timely manner
