Regulatory Documentation & Approvals

• Prepare, submit, and follow up on applications to authorities
• Community & Building Managements, DM, DDA, Trakhees, DEWA, Free Zone Authorities, etc.
• Manage full documentation lifecycle for:
• Work Permits
• Major and Minor NOCs
• Completion Certificates
• Actively track approval statuses and coordinate timely resubmissions or corrections

Communication & Liaison

• Serve as the formal representative of EAS during in-person and digital interactions with authorities
• Conduct professional correspondence on behalf of the company with regulators, building managers, and permit departments
• Accompany clients during inspections when required

Internal Collaboration

• Collect and verify supporting documentation from engineers, designers, and clients
• Request and secure required documents (e.g. as-built drawings, site approvals) from landlords, community managements, or statutory entities
• Coordinate submission timing and deadlines with the Chief Engineer and project team

Document Control & Systems

• Use Zoho CRM, Zoho Projects, Zoho Books, Google Workspace, Slack, and Trello to manage and track document progress
• Ensure daily updates of submission status through Trello boards
• Organize a digital archive of all regulatory submissions and correspondence

Key Performance Indicators (KPIs)

• Time to submit documents after final signature – within same business day
• Authority rejections due to procedural error – 0 per project
• Inspection support delivery - on-time presence, full prep
• System update accuracy (Zoho/Trello boards) – 100% up-to-date

Tools & Platforms Used

• CRM & Project Management: Zoho CRM, Zoho Projects, Trello
• Communication & Docs: Google Workspace (Gmail, Drive, Docs), Slack
• Finance-related coordination: Zoho Books