Position Overview The Sales Support Officer – Riyadh will provide administrative and operational support to the Sales & Marketing team to ensure smooth sales processes, accurate documentation, timely customer communication, and effective coordination between internal departments and clients. Key Roles & Responsibilities (The job description and site of employment may be revised as per company requirements.) Sales & Administrative Support • Prepare and process sales quotations, proposals, and tender documents. • Create sales orders, delivery notes, and invoices in coordination with the accounts team. • Maintain and update customer records, pricing, and contracts in the system. • Track sales orders from confirmation to delivery and closure. Coordination & Communication • Act as a liaison between sales, operations, logistics, and finance departments. • Follow up with customers on quotations, documentation, and order status. • Coordinate with the sales team to ensure timely responses to customer inquiries. Reporting & Data Management • Prepare sales reports, order status reports, and performance summaries. • Maintain accurate sales data, forecasts, and pipeline records. • Support sales management with data analysis and presentations. Customer Support • Handle customer queries related to orders, invoices, and documentation. • Assist in resolving customer issues in coordination with relevant departments. • Ensure high levels of customer satisfaction through professional follow-up. Compliance & Documentation • Ensure all sales documentation complies with company policies and procedures. • Maintain organized physical and digital records for audit and reference purposes.