The Role: We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. 

The main responsibilities of the position include:

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximize lifetime value 

• Act as the main contact for Partners, fostering strong relationships through personalized support 

• Monitor Partners’ satisfaction, gather and utilize relevant feedback to improve experiences and tailor initiatives accordingly 

• Analyze Partners’ behavior to uncover opportunities for upselling and customisation of products and services 

• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners 

• Communicate ideas and suggestions for platform improvements to the Business Development teams 

• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts 

• Undertake any other relevant task as assigned