Full-time Jobs in Qatar

Job Overview:The Principal HSE Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex HSE Engineering-related problems and will work independently with minimal guidance. The Principal HSE Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in the field of HSE Engineering. As such, they must have in-depth expertise in HSE Engineering as well as broad knowledge of the HSE Engineering discipline within the Engineering function.Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards.Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations.Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures.Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements.Clearly communicate and explain difficult concepts and persuade others to adopt a point of view.Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues.Interpret contractual requirements as they relate to engineering execution.Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates.Provide similar support for Variation Orders.Interface with other departments to obtain input for Discipline designs and drawings, and to develop clash-free designs.Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements.Prepare, review, and (as Lead Engineer) approve Discipline engineering design basis, philosophies, and technical specifications.Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity.Provide technical direction and review of Designers producing products related to Fire Protection & Safety Engineering.Review project schedule and fabrication schedule about construction sequence, milestones, and engineering scope.Attend project kickoff and review meetings, vendor meetings, and engineering meetings as required.Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures.Procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer.Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary.Review and (as Lead Engineer) approve design verification through single-discipline check/interdisciplinary check (IDC).Provide technical support to fabrication queries, including identifying defect/rectification requirements.Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary, and manpower related.Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity.Present issues and problems to Customers promptly and assist the Lead Engineer in negotiating resolution by project and company requirements.Perform (as required) Technical Quality Audit reviews by MDR Global Procedures.Capture lessons learned and entered them into MDR's Lessons Learned system.Guide less experienced engineers on Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.Monitor costs of own work processes.Assist in the maintenance of departmental technical guidelines and standard calculation notes.Participate in the development and maintenance of Global Procedures, Software, and Standards.Develop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at lunch and learns; etc.)Provide information on employee performance to the Discipline Manager.Assist the Discipline manager in interviewing job applicants..Prepare, review, and (as Lead Engineer) approve the following:Design HSE & fire protection philosophies.Safety study scope of work specifications, requisitions, TBE, and purchase requisitions.Safety equipment lists.Firefighting equipment specifications and data sheets.Lifesaving and personnel safety equipment specifications and data sheets.Safety sign specifications and data sheets.Firewater demand and hydraulic calculation reports using PIPENET or equivalent software.Inputs to P&ID markups for Firewater ring main system and Deluge system including providing details of interconnection with hose reels, monitors, hydrants, and deluge valves /nozzles.Escape route and safety equipment layouts.Review and (as Lead Engineer) approve third-party safety study reports that comply with project specifications.Participate and (as Lead Engineer) coordinate safety workshops (such as HAZID/HAZOP) and provide inputs to safety study consultants.Prepare, review, and (as Lead Engineer) approve safety study close-out reports.Participate in 3D model reviews, as necessary.

Posted 7 days ago

Perform FEED Studies and detailed design engineering, analysis, and calculations on more complex and demanding engineering tasks.Apply knowledge and skills to complete varied assignments.Prepare clear and accurate detailed design calculations and analyses, including design reports and procedures.Prioritize and organize own work to meet deadlines.Focus on completing work within budget.Clearly communicate and explain information in straightforward engineering activities.Gain familiarity with the project scope of work, specifications, schedule, and all inter-discipline requirements, including identifying concerns as early as practicable.Recognize changes to scope and notify the Discipline Lead Engineer.Interface with all disciplines to develop clash-free designs.Interface with other departments to obtain input for discipline designs and drawings.Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to the Discipline Lead Engineer and Discipline Manager.Provide required bid inputs as directed.Review MTOs for requisitions.Review vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary.Check engineering performed by others within the discipline.Develop an awareness of costs related to own work and of the discipline.Responsible for preparing/checking the following key deliverables, applicable as per the Project scope:Process simulations/Heat and material balances.Process flow diagrams (PFD).Piping and instrument diagrams (P&ID).Equipment and instrument process datasheets.Process specifications.Operating philosophy and startup and operating manuals.Equipment list (process data).Line list (process data).Equipment and line sizing calculations.Flare radiation and dispersion calculations.Depressurization and flare network studies.Process studies.

Posted 7 days ago

Job Overview:The Senior Structural Engineer uses best practices and knowledge of internal or external issues to improve the Structural engineer discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Structural engineer discipline. The Senior Structural Engineer solves complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior Structural Engineer impacts a range of customer, operational, project, or service activities with the Structural engineer team and other related teams and ensures that they are working within the appropriate guidelines and policies.Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards.Direct Engineering team as a Lead Engineer on small projects.Apply knowledge and skills to a wide range of standard and nonstandard situations.Prepare clear and accurate detailed design calculations and analyses including design reports and procedures.Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area.Clearly communicate and explain complex issues and work to establish understanding.Train/mentor Engineers.Assist MOPEX offices on projects.Have a good understanding of the other engineering departments.Initiate interface with other disciplines to obtain input for discipline designs.Provide engineering support as required.Perform engineering checks of drafting.Perform engineering checks prepared by others within the discipline.Perform design verification through single discipline check and assist with inter-discipline checks (IDC).Prepare MTOs of structures.Prepare specifications.Prepare subcontract documents.Review of vendor data.Prepare technical bid evaluations.Check designs for operational requirements, constructability, and maintainability.When acting as a Lead Engineer, in addition:Work as Lead Engineer on small projects or act as area lead or deputy lead.Take responsibility for all engineering and design work on small-size projects.Control and manage work hours, materials, progress.Work in close liaison with the Design Coordinator, area leads, etc.Coordinate with project management.Assist Project Manager in:Preparing deliverable control.Preparing schedule.Preparing progress reports.Preparing man-hour and capital expenditure estimates.Fill engineering work.Give relevant feedback to the department.When acting as an Engineering Specialist, in addition:Perform independent computer analyses of structures.Prepare details and layouts of structures.Prepare structural analyses and reports on calculations or perform specialist tasks (i.e. architectural designs, underground piping designs, complex structures, topsides, jackets, weight control reports, center of gravity reports)Is specialized in several fields (geotechnical, steel, concrete, dynamic calculations, FEM, fatigue calculations, earthquake, jackets, FPSOs, blast, hydrodynamics, architectural, etc.)Is specialized in some design codes (EC, ACI/AISC/API, GOST, etc.)Prepare Project Engineering guides.Coordinate and check the work of engineers and designers.

Posted 7 days ago

Job Overview:The Senior Process Engineer uses best practices and knowledge of internal or external issues to improve the process engineering discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Process Engineering Discipline. The Senior Process Engineer solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Process Engineer impacts a range of customer, operational, project, or service activities with the Process Engineering Team and other related teams and ensures that they work within the appropriate guidelines and policies.Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards.Direct Engineering team as a Lead Engineer on small projects.Apply knowledge and skills to a wide range of standard and nonstandard situations.Prepare clear and accurate detailed design calculations and analyses, including design reports and procedures.Manage own time to meet agreed deadlines and budgets and develop plans for short-term work activities in own area.Clearly communicate and explain complex issues and work to establish understanding.Be fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements, including identifying concerns as early as practicable and taking appropriate initiatives to address the issues.Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates.Provide similar support for Variation Orders.Interface with all disciplines to develop clash-free designs.Interface with other departments to obtain input for discipline designs and drawings.Maintain close coordination with other Engineering Disciplines, Planning, and Project Management Teams, as required.Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to the Discipline Lead Engineer and Discipline Manager.Assist in the preparation of estimates for bid proposals, including technical query reviews, execution statements, and work-hour estimates.Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements.Prepare discipline engineering design basis, philosophies, and technical specifications as required.Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity.Attend project review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required.Provide technical direction and review of Designers producing products related to Process Engineering.Prepare and review design reports and procedures.Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables.Review vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary.Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.Check engineering performed by others within the discipline.Be aware of costs related to own work and of the discipline.Act as a resource for colleagues with less experience.Responsible for preparing/checking the following key deliverables, applicable as per the Project scope:Process simulations / Heat and material balances.Process flow diagrams (PFD).Piping and instrument diagrams (P&ID).Process safeguarding diagrams.Equipment and instrument process datasheets.Process specifications.Operating philosophy and startup and operating manuals.Equipment list (process data).Line list (process data).Equipment and line sizing calculations.Flare radiation and dispersion calculations.Depressurization and flare network studies.Process studies.Provide process assistance to other disciplines by performing IDC / providing inputs as required for the following activities:Layout review.Area classification drawings.Safety studies.Electrical load list.Equipment datasheets.Instrument datasheets.ESD and F&G logic diagrams and control narratives.Assist in close out of HAZOP action items.Participate in internal, customer, and third-party technical audits on engineering deliverables and vendor documents.

Posted 7 days ago

POSITION OBJECTIVE The position is responsible to ensure that the products appear in the right store at the right time and in  right quantity Key Responsibilities - Prepare Retail Pro reports, Sell Thru and other merchandising reports such as consolidation sheet and product breakdown reports - Liaise with stores / logistics & warehouse department to ensure product supply meets demand - Analyze every aspect of the best and worst sellers (for example, the best selling price points, colors or styles) - Analyzing previous season's sales and reporting on the current season's lines - Optimize the volume and profitability of product categories - Gather information relating to customer reaction towards the products - Coordinate with buying team on product issues (orders, repeats, damages etc.) and assist in range planning, sales analysis and deliveries - Preparation of merchandise plans and other Information required for product range presentations and reviews for the buyers / brand manager - Report competition’s offerings and analyzing opportunities to the Brand team - Skillfully manages processing of various retail pro reports and invoices - Ensure the accurate and timely preparation of all necessary reports and records - Ensures strict confidentiality in maintaining all the documents entrusted - Working closely with the Merchandise Planning team on the product range, planning to maximize commercial opportunities for products, as well as getting the right product mix in the business at sub category/price point level

Posted 8 days ago

We are seeking a highly skilled and experienced Business Analyst/Business Intelligence professional to join our dynamic team in the banking industry. The ideal candidate will have a deep understanding of banking operations and possess strong analytical and problem-solving abilities. With a focus on data driven decision-making, you will play a crucial role in driving business growth and improving operational efficiency. Responsibilities: 1. Collaborate with stakeholders to identify and define business requirements, goals, and objectives. 2. Conduct thorough analysis of complex banking processes, systems, and data to identify areas for improvement and optimization. 3. Develop and implement data-driven strategies to enhance operational efficiency, customer experience, and revenue generation. 4. Design, develop, and maintain business intelligence tools, dashboards, and reports to provide timely and accurate insights to key stakeholders. 5. Perform in-depth data analysis to identify trends, patterns, and opportunities for business growth. 6. Collaborate with cross-functional teams to ensure seamless integration of business intelligence solutions into existing systems and processes. 7. Act as a subject matter expert on banking regulations, compliance requirements, and industry best practices. 8. Monitor and evaluate the effectiveness of implemented solutions, identify areas for improvement, and recommend appropriate actions. 9. Stay updated on emerging trends, technologies, and industry developments related to business analysis and business intelligence in the banking sector. 10. Communicate findings, insights, and recommendations to both technical and non-technical stakeholders in a clear and concise manner. pg. 2 Requirements: 1. Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred. 2. Minimum of 5 years of experience in business analysis, business intelligence, or a related role in the banking industry. 3. Strong knowledge of banking operations, products, and processes. 4. Proficiency in data analysis, data visualization, and business intelligence tools such as SQL, Tableau, Power BI, or similar. 5. Demonstrated expertise in data modeling, data mapping, and ETL processes. 6. Proven ability to gather and analyze complex business requirements and translate them into actionable insights and solutions. 7. Excellent problem-solving and critical-thinking skills with a keen attention to detail. 8. Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization. 9. Ability to work independently and manage multiple priorities in a fast-paced, deadline-driven environment.10. Knowledge of regulatory and compliance requirements in the banking industry is highly desirable. 11. Proficiency in SQL for data retrieval, manipulation, and analysis. 12. Experience in report development using Power BI, Cognos, or similar

Posted 8 days ago

Job Description:JOB PURPOSE / OBJECTIVEExecute the category procurement strategy by conducting strategic sourcing initiatives, managing supplier relationships, implementing best practices for procurement activities, negotiating framework agreements and handling Contract Administration (post award) process. Collaborate with end users and suppliers to identify cost saving initiatives or levers for category procurement. Handle high-value purchase orders not under framework agreement.KEY ACCOUNTABILITIESOverarching activitiesDevelop technical and commercial expertise in procurement category, define clear category spend and preferred supplier policies and implement category strategy ensuring compliance with applicable policies and procedures.Update taxonomy and service masters1 (i.e., including new items, clarify end users doubts regarding taxonomy / masters’ usage).Handle discrepancies in contracts’ terms and conditions (if relevant, coordinate with Senior Category Specialist).Maintain taxonomy and service primaries (i.e., including new items, clarify end users doubts regarding taxonomy / masters’ usage).Support monitoring and reporting of KPIs and generation of improvement actions.Category strategy executionContinuously analyse and evaluate internal factors (technical and services requirements) and external factors (supply market dynamics) to derive inputs for category management.Assist in the development of short-, mid-, and long-term demand forecasts for relevant products and services in close cooperation with Maintenance, Finance, and Strategic Procurement teams.Contribute to long-term forecasts and predictions by providing market insights (e.g., market trends and cost information).Provide in-depth category knowledge while assisting inthe development of category strategies and category plans in close alignment with stakeholders based on supply and demand power in respective categories supported by the Head of Strategic Procurement.Recommend the right levers for each sub-category to extract maximum value from the procurement spend, also covering non-commercial levers like specification improvement and partnerships.Execute category strategies of managed L3 categories2 as per category annual plan (incl. development of framework agreements, re-negotiation of contract prices, study of initiatives, etc.).Conduct category risk management, identify potential risks and develop mitigation plans with support from head of category management.Contribute to achieving the critical success factors and KPIs in the long- term supply agreements, as well as support development of Category Management Objectives.Supplier management and Contracts AdministrationDefine base requirements and supplier qualification criteria.Draft Supplier Relationship Management plans for all suppliers.Conduct supplier relationship management following guidelines provided by the head of strategic procurement.Develop strategic relationship with suppliers.Conduct vendor relationship management initiatives (e.g., vendor driven innovation, cost reduction initiatives).Conduct performance evaluation of vendors to identify measures for continuous performance improvement (define performance criteria, KPIs, set target levels, measure performance, provide feedback, develop suppliers).Maintain risk register & basic data on Contractor performance to facilitate day-to-day decision making.Facilitate communication between Q-Chem and suppliers. Act as an escalation point and aid in resolving supplier performance issues.Coordinate discrepancies in contracts’ terms and conditions.Conduct the Contracts Administration (post award) process, including variation, claim, dispute, etc.Policies, Systems, Processes and ProceduresContribute to the identification of opportunities for continuous improvement of departmental systems, policies, processes, and practices considering ‘international leading practices’ to improve productivity and operational efficiency.Provide critical input to support the development of the section’s systems, policies, processes, and procedures to meet business requirements.Prepare supporting documents for Tender Committee, as required.Approve the award of contracts / agreements / purchases within defined economic value for Category Specialists (as per TOFA limits).Maintain high level of compliance to Company Code of Conduct, Regulations, Policies, Procedures and Standards.Organize category team meetings with Category Head, end users and other Q-Chem SMEs as needed.5. QUALIFICATIONS & EXPERIENCEEducationRequired (Qualification1 / Discipline): Bachelor’s degree in business administration, Engineering, Supply chain or related business degrees.Preferred (Qualification1 / Discipline): Bachelor’s degree in engineering and/or post graduate qualification in Contract Management or Project Management.ExperienceRequired (Years2 / Job Level3 / Industry): 3-5 years multi-disciplinary experience, of which at least 2 years should be in an Oil & Gas or Petrochemical industry or major industrial structures in Procurement activities, with 1-2 years in Strategic procurement1.Preferred (Years2 / Job Level3 / Industry): 5-7 years multi-disciplinary experience, of which 3-5 years of experience in O&G/Petrochemicals industry at a specialist / professional level in Strategic procurement.Other Job Specific Requirements and/or Vocational Accreditations[Preferred] International certifications CIPS, CSCP, SCMA, ISM or other supply chain designationsSAP (incl. SAP Ariba)MS Office ApplicationsNegotiation SkillsStrong Communication SkillsConflict ManagementHands – on experience in Petro chemical domain with specialization in multiple categories such as (Plant Services Category, Plant Materials and MRO category, CCP & Business Support category or Projects & TA category).

Posted 8 days ago

Job Purpose Summary:The incumbent will be responsible for assisting in drafting contracts, amendments,addendums and associated documents for contracts related to Goods and Services.They will be required to negotiate terms and conditions with 3rd parties based on client and 3rdparty contractual terms.Essential Duties & Responsibilities by Dimensions:A. Customer (Internal & External): - -Contribute to the review and revision of new and existing contracts for the GroupProcurement departmentWork closely with divisions to support the negotiation, preparation and finalization ofcontracts for 3rd partiesActing as liaison amongst all parities for scheduling and sharing information relating tocontractsB. Internal (Processes, Products, Regulatory): - - - - - - - -Assist the members of the sourcing and contract team by providing well-researched legaladvice to Group's 3rd party contracts where applicable laws, regulations or facts areunclear and conflicting to ensure the Group’s legal position is protected.Contribute to the preparation of the weekly, quarterly and annual returns for executivemanagement on the activities in Group ProcurementOrganize and maintain contractual documentsMeet with suppliers and negotiate contract terms on client behalf with support from thebuyers and Stakeholders within the Sourcing & Contract teamLiaise with Group Legal to ensure client’s standard terms are understood and not deviatedfromOrganizing and managing contractual documents including the creation of tracking sheetsand ensuring final signed agreement are stored in the contract management systemCompiling information and preparing reports, to track progress of contract renewals,terminations etcC. Learning & Knowledge: -Possess superior knowledge of contract law, with experience of reviewing contracts underQatar lawD. Other: -Ensure high standards of confidentiality and ethics to safeguard commercially sensitiveinformation.Education/Experience Requirements: - -Preferably university degree (preferably in Law)Must possess at least 2 years of experience performing the role of a paralegal as set outin this document.Required Special Skills: - - - - -Excellent oral and written communication skills in English and Arabic (preferred).Well-developed analytical and interpersonal skills.Self-motivated, eye for detail.Ability to persuade others.Flexible team player and able to work and deliver under pressure.Function: Group RiskAbility to manage teams from diverse cultural backgrounds.Ability to inspire and motivate others to gain commitment.Framework and Boundaries: -As directed by SEVP Group ProcurementCommunications and Working Relationships: -Sourcing & Contract teamSupervisory Responsibilities: - -Solid line reporting: N/ADotted line reporting: N/A

Posted 8 days ago

The incumbent will be responsible for assisting in drafting contracts, amendments, addendums, and other associated documents related to Goods and Services. The role also involves negotiating terms and conditions with third parties based on the client's and vendors' contractual terms.Key Responsibilities:A. Customer (Internal & External):Review and revise new and existing contracts for the Group Procurement departmentSupport negotiations, preparation, and finalization of 3rd party contractsAct as liaison for scheduling and sharing contract-related informationB. Internal (Processes, Products, Regulatory):Provide well-researched legal advice to support 3rd party contractsAssist in preparing regular reports for executive managementOrganize and maintain all contractual documentsSupport contract negotiations with suppliersEnsure compliance with QNB standard terms in coordination with Group LegalManage contract tracking and documentation in the contract management systemPrepare progress reports for contract renewals, terminations, etc.C. Learning & Knowledge:Strong knowledge of contract law, especially under Qatari legal frameworkD. Other:Uphold high standards of confidentiality and professional ethicsEducation & Experience Requirements:Preferably a university degree in LawMinimum 5 years of relevant experience in a Paralegal roleRequired Skills:Strong oral and written communication in English (Arabic preferred)Excellent analytical and interpersonal skillsDetail-oriented and self-motivatedStrong negotiation and persuasion skillsAbility to work well under pressure as a flexible team player

Posted 8 days ago

We are seeking a dedicated and professional Butler to join our private household. The ideal candidate will possess exceptional service skills and a commitment to maintaining the highest standards of hospitality. The Butler will be responsible for ensuring the smooth operation of the household and providing personalized service to the family and guests.Key Responsibilities:· Serve as the main point of contact within the household for principals, guests, and staff· Greeting guests, offer refreshments, and ensure hospitality standards are consistently met· Set and serve formal dining tables, ensuring proper etiquette and presentation.· Manage the household calendar, staff schedules, and coordinate appointments and events· Coordinate and supervise household staff, including housekeepers and chefs.· Maintain the cleanliness and organization of all service areas, wardrobes, and personal items· Inventory management of household supplies and pantry· Provide transportation for family members as required, including driving to appointments and events.· Maintain a high level of discretion and confidentiality at all times.Qualifications:· Minimum 5-7 years of experience in a similar role within a private household or luxury hospitality· Strong understanding of household etiquette, formal service, and professional protocol· Excellent interpersonal and communication skills· Highly organized with the ability to multitask and manage competing priorities· Ability to work independently and as part of a team.· Ability to maintain discretion, loyalty, and professional boundaries at all times· Must have a transferable visa and valid Qatar ID

Posted 8 days ago

Data Services & End-to-End Connectivity, Radio Mobile Networks Monitoring, Incident Management, Broadcasting Services Transmission Support, MPLS, SDH, DWDM SystemsDuties & Responsibilities:• Monitor network operations within a 24/7 shift-based environment• Receive and analyze customer incident tickets; perform initial troubleshooting and escalate as needed• Coordinate with internal teams for resolution and track incidents until closure• Liaise with vendors and international operators when necessary to resolve service-related issues• Conduct root cause analysis on incidents and contribute to proactive network maintenance• Generate standard availability and incident reports• Ensure end-to-end follow-up and closure of trouble tickets, including detailed reporting• Prepare root cause (RFO) and post-incident reports• Initiate and follow through on change requests (CRs) for network modifications and ensure implementation and acceptance• Provide support in monitoring contractual KPIs and ensuring performance targets are metQualifications & Experience:• Minimum of 4 years of experience in a similar role• Strong knowledge of mobile networks, including radio, core, and access components• Preferred exposure to Ericsson radio and Nokia core systems• Familiarity with telecom power systems and rectifier O&M tasks• Experience with access systems (SDH, microwave, fiber)• Good understanding of MPLS and IP networking concepts• Experience in telecom network monitoring and alarm handling• Ability to work with field-level maintenance (FLM) teams for fault troubleshooting• Strong analytical and problem-solving skills• Ability to perform under pressure and meet deadlines• Clear and effective verbal and written communication• Willingness to work extended hours and rotating shifts• Self-driven, goal-oriented, and capable of working independently and within a teamSkills & Tools:• Proficiency in Microsoft Office Suite• Basic computer and IT skills

Posted 12 days ago

Global Data Services, End-to-End Connectivity (Domestic & International), Broadcasting Transmission Support, MPLS, POTN/DWDM SystemsRole Summary:This role is responsible for the end-to-end monitoring and management of high-priority private networks and services under stringent SLA commitments. The engineer will oversee proactive and reactive operations support, ensuring service continuity, timely resolution of issues, and alignment with defined performance metrics.Duties & Responsibilities:• Perform L1/L2 troubleshooting, incident management, and escalation coordination• Operate within a 24/7 shift-based NOC environment• Analyze and resolve incidents or escalate to appropriate operational teams; follow through until resolution• Liaise with vendors, international carriers, and partners for issue resolution• Conduct root cause analysis and recommend/implement proactive maintenance actions• Generate and maintain service availability and incident reports• Ensure end-to-end incident closure and deliver RCA/post-mortem reports• Prepare weekly/monthly operational performance and SLA compliance reports• Support change management tasks within NMS platforms• Ensure high network resilience and contribute to disaster recovery planning• Track and achieve defined operational KPIs• Coordinate and manage international carrier change requests and planned maintenance• Manage vendor performance reviews and ensure SLA compliance• Support cloud and data center-related operations as required• Lead or assist in video network service delivery using SDH networks, Nimbra, encoders, decoders, IP switches, routers, WAN optimization tools, satellite receivers, and other broadcasting hardware• Oversee submarine cable systems and global NOC operations, ensuring optimal performance of multi-vendor optical systems (Huawei, Nokia, Infinera, Ciena, etc.)• Operate and utilize various network monitoring and service management tools such as CRM systems, Service Manager, NMS, Riverbed Steelhead, Spectrum, and Nimbra SD-WAN solutionsQualifications & Experience:• Minimum 5 years of experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid knowledge of telecom network monitoring and alarms handling• Experience coordinating with field-level teams for fault troubleshooting• Familiar with MPLS, IP, and global connectivity services (IPLC, ISP, cloud networks)• Understanding of data center, media cloud, and B2B operations• Familiar with configuration management and change implementation within network environments• Proficient in managing SLAs, performance metrics, and vendor relationships• Strong analytical and communication skills• Able to work in high-pressure, shift-based environmentsSkills & Tools:• Proficiency in Microsoft Office Suite• Strong IT and computer literacy• Familiarity with ITIL practices

Posted 12 days ago

• Perform L1/L2 initial troubleshooting and incident response• Monitor, analyze, and resolve issues as part of a 24/7 shift-based operation• Receive and analyze incident tickets, resolve where possible or escalate to appropriate technical teams; track incidents through to closure• Liaise with vendors and international partners as needed to resolve issues• Conduct root cause analysis and contribute to proactive maintenance strategies• Generate standard reports on service and incident availability• Follow up on incidents end-to-end and provide closure documentation to stakeholders• Prepare detailed Root Cause Analysis (RCA) and post-incident reports• Support configuration management tasks through NMS systems• Ensure network resilience and contribute to effective disaster recovery planning• Monitor personal KPIs to meet operational performance targets• Support international network operations, including global connectivity (IPLC, ISP, MPLS, cloud networks)• Coordinate international change requests and planned maintenance activities with relevant stakeholders• Oversee vendor performance and support periodic review meetings• Utilize various network and service management tools (e.g., CRM, Service Manager, NMS, Riverbed Steelhead, Spectrum, Nimbra)Qualifications & Experience:• Minimum of 4 years’ experience in a similar role• Diploma in Telecommunications or Engineering, with relevant certifications (e.g., Cisco, POTN, DWDM, SDH)• Solid understanding of telecom network monitoring and alarm management• Experience with field-level fault troubleshooting (FLM)• Strong analytical and problem-solving abilities• Effective written and verbal communication skills• Ability to work both independently and collaboratively in high-pressure environments• Willingness to work flexible hours, including night shifts and extended office hoursSkills & Tools:• Proficiency in Microsoft Office Suite• General IT and computer literacy• Familiarity with ITIL processes

Posted 12 days ago

Position Objective: Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.  Key Responsibility: Sales and Customer Focus: Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store Store Administration: Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards. Presentation and Management: To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise Staffing & Team Performance Management: Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff Security: Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store. Other Job Deliverables: Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process. Desired Experience: The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Posted 12 days ago