Jobs in Fresher companies, UAE

Adhere to NSSW standards across all customer touchpoints.Manage and attend to high-profile and major fleet customers.Greet customers promptly and professionally, identifying and understanding their service needs.Conduct a proper vehicle check-in and accurately record customer requirements.Maintain and update the customer database.Reconfirm job requirements, repair details, costs, and delivery timelines, and obtain customer approval.Arrange joint test drives with customers when required.Prepare clear, accurate, and legible job cards and service advice.Monitor and follow up on job progress to ensure timely completion.Inform customers of additional repairs or delays and obtain necessary approvals.Explain warranty coverage and service contract benefits to customers.Promote service contracts and additional service products (upselling).Ensure job cards are closed accurately and within the required timelines.Confirm vehicles are cleaned and ready for delivery as per the promised date and time.Proactively notify customers in advance of any service delays.Handover vehicles by explaining work completed, costs incurred, and ensuring payment is collected.Achieve assigned financial and non-financial targets (labour sales, CSI, RO numbers, service campaign targets, etc.).Build and maintain long-term customer relationships to improve retention.Handle customer complaints with priority and escalate issues to management when required.Respond to customer queries promptly and professionally.Ensure all pending job cards are closed within the stipulated timeframes.

Posted 9 days ago

Adhere to NSSW standards across all customer touchpoints.Manage and attend to high-profile and major fleet customers.Greet customers promptly and professionally, identifying and understanding their service needs.Conduct a proper vehicle check-in and accurately record customer requirements.Maintain and update the customer database.Reconfirm job requirements, repair details, costs, and delivery timelines, and obtain customer approval.Arrange joint test drives with customers when required.Prepare clear, accurate, and legible job cards and service advice.Monitor and follow up on job progress to ensure timely completion.Inform customers of additional repairs or delays and obtain necessary approvals.Explain warranty coverage and service contract benefits to customers.Promote service contracts and additional service products (upselling).Ensure job cards are closed accurately and within the required timelines.Confirm vehicles are cleaned and ready for delivery as per the promised date and time.Proactively notify customers in advance of any service delays.Handover vehicles by explaining work completed, costs incurred, and ensuring payment is collected.Achieve assigned financial and non-financial targets (labour sales, CSI, RO numbers, service campaign targets, etc.).Build and maintain long-term customer relationships to improve retention.Handle customer complaints with priority and escalate issues to management when required.Respond to customer queries promptly and professionally.Ensure all pending job cards are closed within the stipulated timeframes.

Posted 9 days ago

Marketing Campaign Support - Support the marketing team in the execution of seasonal campaigns, product launches, and brand initiatives. - Coordinate campaign elements including creative assets, in-store materials, digital content, influencer activity, and PR support. - Liaise with internal teams (e-commerce, retail, visual merchandising, and buying) to support alignment between marketing actions and commercial priorities. - Track campaign timelines and follow up on deliverables to ensure on-time execution. Brand & Content Support - Assist in creating and publishing content for social media, website, newsletters, and other brand touchpoints. - Ensure consistency in brand tone, visuals, and messaging across all marketing materials. - Support content production activities such as photoshoots, including coordination of samples and logistics. - Contribute to editorial calendars and content briefs under guidance from senior team members. Event & Activation Support - Support the organization of in-store activations, pop-ups, influencer events, and product launches. - Assist with supplier coordination, logistics, and on-site support where required. - Help ensure brand standards and visual guidelines are respected across all activations. Digital & Social Media Marketing - Support the digital marketing team with content scheduling, influencer coordination, and campaign execution. - Track and report basic engagement and performance metrics across social and digital platforms. - Assist with CRM and email marketing campaigns, including content preparation and follow-up reporting. Market Research & Insights - Conduct basic research on fashion and homeware trends, competitors, and customer behavior. - Compile insights and summaries to support campaign planning and creative development. - Assist in identifying relevant partnerships and collaboration opportunities aligned with brand positioning. Reporting & Administration - Support budget tracking, purchase orders, and invoice follow-up in coordination with the finance team. - Assist in preparing post-campaign reports, highlighting key results and learnings. - Maintain organized marketing files, assets, and documentation. - Key Performance Indicators (KPIs) - Timely execution of assigned marketing activities - Quality and consistency of marketing content - Growth in social media engagement and reach - Campaign support effectiveness (traffic, engagement, basic ROI indicators) - Accuracy and timeliness of reporting and administrative tasks - Collaboration and responsiveness with internal stakeholders

Posted 2 months ago

Customer Appointment Generation:· Generate high-quality appointments for Sales and Aftersales functions.· Ensure the quality and professionalism of appointments and calls are maintained.· Meet and exceed qualitative and revenue-generating KPIs.Customer Retention & Satisfaction:· Build a rapport with customers to increase customer retention and lifetime value.· Resolve customer queries promptly to enhance satisfaction and improve company relationships.· Follow customer connect protocols to provide a seamless experience throughout the customer journey.Customer Communication:· Support customers via phone, email, and other channels, ensuring excellent customer service.· Apply effective communication techniques to handle transfers, call backs, holds, interruptions, and unintentional disconnects.· Use active listening and questioning skills to support productive telephone communication.· Ensure proper communication etiquette in all customer interactions.Dealing with Challenging Situations:· Effectively manage job stress and handle difficult customers or angry callers.· Apply appropriate actions to control communications and maintain professionalism.Team Collaboration & Development:· Collaborate with team leaders to identify opportunities for improvement.· Participate in weekly evaluations with the supervisor and quality team to address challenges and implement recommendations.· Display ownership of additional tasks and responsibilities as required.Training & Compliance:· Complete assigned training on time and attend training sessions as required.· Ensure full adherence to company policies and procedures.· Display time flexibility and work within floor shift requirements.Performance & Accountability:· Meet required SLAs and KPIs to ensure success in assigned duties.· Ensure completion of daily, weekly, and monthly performance evaluations as part of the ongoing development.

Posted 3 months ago