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Al Futtaim Private Company (LLC) Careers

Al Futtaim Private Company (LLC)

As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.

That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success.

And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in more than 20 markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.

Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.

Roles & Responsibilities Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Job Summary: We are looking for a creative professional who combines art and technology to visually communicate ideas, information, or messages to our visitors and customers. Their primary role is to design and create visual materials using various digital and traditional tools, work with 3D designs for retail store, based on business guidelines and initiatives, actively communicate with all stakeholders of the projects and make sure that projects was implemented in retail stores and any other channels. Key Responsibilities: Conceptualizing and Designing: Generate creative ideas and concepts for visual communication, taking into consideration the target audience, brand guidelines, and project objectives. Create original designs using various software applications, including Adobe Photoshop, Illustrator, or other relevant tools, including 3D software Branding and Identity: Develop and maintain consistent visual branding elements, such as logos, color schemes, typography, and visual guides for stores, to ensure a unified brand image across all communication channels. Production: Design and produce a wide range of materials, including retail banners and billboards, advertisements, social media graphics, presentations, and packaging designs. Adapt designs for different platforms and formats, ensuring they are optimized for print or digital display. Layout and Composition: Skillfully arrange visual elements, such as images, illustrations, and text, to create visually appealing and effective designs. Image Editing and Manipulation: Enhance or modify images using various editing techniques. Ensure that images are high quality and resolution, downloaded from suitable to business sources and websites. Collaboration and Communication: Work closely with all marketing team, copywriters, and other stakeholders to understand project requirements, gather feedback, and incorporate necessary changes into designs. Stay Up-to-Date with Design Trends: Keep abreast of current design trend. Continually enhance design skills and stay innovative. Apply new techniques to improve the quality and efficiency of design work. Time and Project Management: Manage multiple projects simultaneously, prioritize tasks, and meet deadlines while maintaining a high standard of quality. Effectively estimate project timelines and communicate any potential delays or challenges to relevant parties and stakeholders File Management and Organization: Organize design files, assets, and project documentation in a structured manner for easy retrieval and collaboration. Quality Control: Conduct thorough reviews of design work to ensure accuracy, consistency, and adherence to brand visual guidelines and other projects. Proofread text and graphics for errors before finalizing designs. Desired Candidate Profile Education: A bachelor's degree in graphic design or a related field. Software proficiency: Proficiency in design software is essential. Strong and professional knowledge in below software: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Sketch up, 3DMAX, Canva. Creativity: Need a high level of creativity to develop unique and visually appealing designs. Ability to think outside the box, generate innovative ideas, and effectively communicate concepts visually. Typography: Understanding typography and have knowledge of various typefaces, how to combine fonts effectively, and an understanding of legibility and readability. Color theory: Understand color theory, how to use color effectively in designs, require to know how colors interact, evoke emotions, and create visual impact. Communication skills: Strong communication skills to effectively understand and convey design requirements, receive feedback, and articulate design concepts and choices. Time management: Strong time management skills to organize workflow, prioritize tasks, and deliver projects on time. Attention to detail: Ensuring that designs and projects are precise, error-free, and consistent. Portfolio: Having a well-curated portfolio. It should demonstrate a range of design projects and highlight ability to solve visual problems effectively.

Posted 3 years ago

Roles & Responsibilities Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the roleResponsible for maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns.  Support the CRM department, ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. Conduct all business in accordance with company policies and procedures. What you will do Commercial Initiate proactive HSE measures to ensure customer and co-worker safety in the store. Secure that the security demands of Al Futtaim, IKEA, local legal rules and demands put up by the insurance companies are achieved via a systematic security procedures. Be aware of the condition of IKEA property and immediately initiate actions to correct unsafe conditions to help provide a safe, clean and functional store. Implement waste management and cost saving initiatives, whilst maintaining IKEA’s market reputation for sustainability. Responsible for the cleanliness of store areas including all internal areas and external areas including car park, store facade and roof. Responsible for maintenance of technical areas including:All LV/HV rooms, DB’s & SMDB’s.FAHU, HVAC, AHU, UPS, FCU, VFD systems.Appliances, travelators, escalators & elevators.Phone systems, PA systems.Fire prevention, sprinkler systems & fire alarm.BMS system.Attenuation tanks, storm drains & drainage systems. Negotiate with third party suppliers and contractors ratifying contracts for CCTV, cleaning, security and safety related products. Work with Civil Defense in order to foster good relations. Work together with Local Municipality to ensure IKEA is legally compliant. Oversee the Corporate Social Responsibility Agenda. Ensure Store Emergency Drills are carried out. Ensure an adequate number of First Aiders are trained within the business. Maintain all First Aid products within the Store. Work with departments including ISL and Comm & In for routine updates in safe ways of working. Manage Annual Maintenance Calender. Support the Duty Manager training for Crisis Management. Financial Gain knowledge of inventory levels of all maintenance consumables, personal protective equipment and spare parts and replenish when necessary. Review and monitor daily and monthly KPIs and analyse reports on various measurable factors against benchmarked figures (i.e. manpower productivity, etc). Working with the team to create meaningful actions to achieve agreed goals Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging the team and colleagues to discover more effective ways of working. People Management and Development Conduct assessments of co-workers HSE competence and act accordingly based on the results. Manpower planning. Prepare plans, set productivities and supervise the maintenance team to ensure highest levels of work efficiency within the budgeted productivities, motivation and control all the budgeted cost. Scheduling for the maintenance department. Create and submit a schedule for the maintenance department based on the coverage needed for peak and non peak sales day. Plan annual leave for the department based on the commercial calendar. Conduct Performance development reviews and develop/create action plans based on the outcomes for the HSM team Technical Solution Delivery Contribute to the solution definition and architecture development (including phase out plans) with the Principal Engineer Support the Program Manager and Scrum Master/Project Manager in the program/project plan definition Take part in sprint planning and clear all technical questions Support the Product Manager with the elaboration of the Product Backlog and be responsible for User Stories to meet DOR (definition of ready), in particular: Breakdown of User StoriesSpecifying the User Stories acceptance criteriaReferences to UX/UI, High-Level Design (HLD) and Low-Level Design (LLD) Contribute to the improvement of the solution demand & delivery practices, procedures, methodologies and tools Prepares/contributes to the preparation of the Business Requirements Documents (BRD) in traditional projects Desired Candidate Profile Required skills to be successful Strategic Planning and Analytical Skills Effective Communication Excel competence What equips you for the role 3 years in a similar role Proven track record in HSE

Posted 3 years ago

Roles & Responsibilities Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role: The primary focus of the role will be to strengthen and enhance the physical and digital presence of Al-Futtaim Electric Vehicle company brands through energizing and engaging content and experiences across all touch points including social media, physically owned network of sales and aftersales, experience spaces such as events/ exhibitions /malls and sponsored programs where the brand is presented and to ensure the success of customer lifecycle management by developing customer experience insights and implementing initiatives in helping the business increase the overall satisfaction scores and value for the customers. What you will do: Responsible for standardizing the experience across all Al-Futtaim EV company showroom, events, social and CRM (customer relationship management), based on the agreed Brand CI (customer intelligence) and guidelines which focuses on customer centricity. Lead exciting initiatives around electrification which will include planning. coordinating partnerships and ensuring processes to ensure our brand projects and are delivered on time and produce the desired results. Plan and implement the annual activation and sponsorship calendar with an aim to increase high quality and engaging presence across all active markets with a key focus on generating additional sales, awareness and aftersales leads as well as improving brand perception through innovative collaborations. Work collaboratively across brands’ senior marketing managers and become their inhouse event agency to plan all product launches and events as per the brand standards and customer journey including all internal events. Developing a brand experience program that helps elevate Al-Futtaim Electric Vehicle company perspective and brings it to the forefront of the future of clean energy in the UAE. Required Skills to be successful:1.- Sponsorship planning and strategy, including execution, maximizing properties.2.- Successful implementation of the Brand standards.3.- Establish and maintain relationships with third parties/vendors engage with a new segment of audience and develop future brand lovers.4.- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility. Desired Candidate Profile What equips you for the role: Bachelor's Degree 5-6 years' experience in a brand and marketing environment. Experience in planning customer journeys from digital to physical. Knowledge of interpreting data and understand analytic outputs. Strong Project Management experience and implementing brand-led projects. Must have a valid UAE driver's License. Must be willing to travel across UAE on a regular basis.

Posted 3 years ago

Roles & Responsibilities •    Marketing Strategy, plan & implementation Define and develop the annual marketing strategy in alignment with the business’ objectives Design the corresponding communications plan in accordance with the approved strategy •    Brand Management Develop a strategic direction plan for brand’s association with external/internal stakeholders (AFA brands, external but relevant businesses) as part of the wider experiential strategy. Work with the heads of each business and central PR team to develop the appropriate communication & PR strategies. •    Social Media Management Development and strategic steering of the brand social media strategy in line with the wider marketing and business goals Development and management of “always-on” brand and product social content complimenting ongoing campaigns and brand positioning Integration and implementation of social media into all brand activities, both physical and virtual. •    Digital Coordinate cross functionally with internal teams to manage: Individual business websites to ensure compliance to brand standards, tonality, and communication direction Digital media planning & performance CRM communications to ensure efficiencies of outbound marketing initiatives •    Campaign and Agency management Active participation in all campaign planning, management, and implementation across the agency ecosystem. Active participation in agency partner management with marketing colleagues and attendance of all agency status sessions. •    Analytics & Reporting Development and implementation of regular reports, in cooperation with business head and central marketing team, focusing on brand performance in the experiential and digital spaces. Delivery of a quarterly “insights” report focusing on brand performance in the responsible domain for the previous quarter - aimed at providing tangible recommendations towards “future plans” to meet both brand and business goals. Desired Candidate Profile Minimum Qualifications and Knowledge:  Business qualification with a strong understanding of operational & commercial marketing Minimum Experience: 3 - 5 years marketing experience with relevant exposure to the automotive industry. Job-Specific Skills: •    Excellent verbal and written English communication skills essential. •    Due to the nature of this exciting opportunity, the role will need to be highly flexible, can move in a fast-paced competitive environment, and deliver against team objectives. •    Needs to be fully proficient in Microsoft Office Tools (Word, Excel and Powerpoint) Behavioural Competencies: •    A confident self-starter•    Ability to think clearly under pressure•    Deliver measurable results under tight timelines •    Confidently manage multiple stakeholders. Gallup Strengths: •    Strengths could include ideation, maximiser, arranger, adaptability.

Posted 3 years ago

Roles & Responsibilities Accounting Policy & Advisory: Provide Support to Group and Divisional Policy and Advisory Head in developing Financial Internal Controls, Controls Assessment and Reporting / Standardisation Framework Support Group Finance in review, gap analysis and preparation of Group Accounting Policies. Support and play key role in drafting Divisional Accounting Policies and Process Notes based on the identified process gaps, internal audit recommendations as well BU request for specific areas requiring accounting guidance and advisory. Assisting with the implementation of new accounting policy requirements through producing detailed technical analysis in this area and contributing to Group discussions as subject matter expert. Prepare and present accounting training sessions to the Finance & Operations teams where applicable on IAS, Accounting Policies and IFRS. Provide Support and Guidance to BU FP&A and Controlling teams on Complex Accounting Judgements. Driving the overall Insurance Requirements of Business Units, ensuring coverage of all risk. Liaise with BU and Insurance providers to ensure insurance coverage are available to mitigate all the financial loss risks and any statutory / covenant requirements. Support in liaison with P&C and EIT team in implementation of Collection Infrastructure, integration to Books of accounts and related touchpoints Balance Sheet substantiation / Process Reviews: Liaison with Shared Service Centres and BU Finance Team to ensure all the required processes for Financial Period Close ae performed on time to ensure Quality Financials Play key role in driving Balance Sheet Substantiation implementation and rollout process, periodic reviews of misstatement, liaison and escalation of key risk areas for resolution Prepare necessary details / reports for Entity Level Scorecards / Issues Resolution Drive Review SSF KPI / SLA and initiate discussions with respective stakeholder for review and identification of improvement areas with detailed implementation plan and timelines Liaise with Business Units to align on creation of any Legal entity establishment and closure. Ensuring Books of accounts structure are defined for the new entities as well ensuring all the accounting and legal processes are completed for closure of any entities. External Audit: Provide Support on overall tracking of Audit Progress, Alignment with Audit Program and Timelines Coordinate with Shared Services and BU team to ensure that auditor’s requirements are being provided in a timely and accurate manner. Support the FM / Sr. FM in Preparation of Standalone / Consolidated Financial Statements of required entities Liaise with Auditors and BU teams on Other Certification Requirement from Auditors (Revenue Certificates, ICV Certificate ESR etc.) Support to FM / Sr. FM on any specific reporting requirement of Group Finance for Fs preparation, Consolidation and other analysis. Desired Candidate Profile Good knowledge of IFRS  and practical application Experience of drafting & reviewing accounting policies Knowledge of Financial Statements Good Understanding of Internal Controls and Processes Qualified Professional Accountant (CA, CPA,ACCA)

Posted 3 years ago

Roles & Responsibilities Understand current business process and identify business requirements via GAP analysis Analyse data and reports to provide recommendation for corrective actions Work independently with subject matter experts within the organisation to define concepts and take ownership for the direction of process owners Drive and challenge business units on their assumptions of how they will successfully execute their plans Drive to eliminate the silos between operations, technology and support teams in any initiatives Be able to work with cross functional organization to build a sense of shared ownership and minimizes potential resistance Lead and draft the key processes and operational SOPs having financial implications with clear delegations and authorities Review the Tier-1 integration with Global aftersales and drive the operational effectiveness of the underlying processes including reporting, approval matrices, review mechanisms, etc. and drive the supporting functions Support the Sr. Financial Controller in resolution of the outstanding internal audit recommendations Successfully engage in multiple projects simultaneously Desired Candidate Profile MBA (Finance) with strong accounting knowledge or Member of a professional body of accountants (e.g. CPA, ACA, ACCA, CIA or ACMA) or be a partly qualified professional. Demonstrated experience with current systems analysis principles, method, procedures, practices, tools and techniques. A proven ability to communicate effectively with variety of levels of knowledge, skills and responsibilities. Extensive application of project management principles in managing projects and initiatives. Ability to articulate process and systems integrations applying best business practices. Vast working knowledge on various automotive processes (e.g. Sales, After sales, Supply Chain, Leasing, etc.) Minimum 5 years working experience in the automotive industry Job-Specific Skills: Thorough knowledge of automotive sales processes Excellent understanding of SAP IS Auto system and preferably Ariba P2P. SAP BI and SAP BPC experience is an added advantage. A thorough understanding of an ERP application and its integration to finance along the entire supply chain. Good working knowledge in MS Visio Strong analytical skills Behavioural Competencies : A team player Excellent Interpersonal Skills Cultural awareness Able to build strong relationships Result oriented approach.

Posted 3 years ago

Roles & Responsibilities Financial Statements & Accounting / Reporting Standards / Group Policies: Assists the Accounts Manager in review of the existing accounting policies and help in drafting / amending them and creating accounting policies for automotive specific areas. Assisting with the implementation of new accounting policy requirements through producing detailed technical analysis in this area and contributing to Group discussions as subject matter expert. Monthly Closing and GL Reviews: To monitor closing of books on a monthly basis with other SSF teams and ensure recognition of robust financials within the group timelines. Drive continuous improvement in monthly closing activities to ensure quality financials for business units. Balance Sheet substantiation / Trial Balance Reviews: Support Accounts Manager to carry out detailed review of key automotive accounts in Trial Balance and ensure substantiation of balances appearing against it. Control framework and standards (substantiation) Divisional Financial close (Attestation) Entity performance Scorecards Issue log / resolution plan & progress report SSF KPI / SLA Governance Collection Infrastructure Insurance requirements Master Data Liaison Tax Support Treasury Support Credit Support Leasing Support Robust SSF towers processes: Ensure robust SSF process tower processes through Standardizing the accounting process, Regular key account reconciliations, Improved Fixed Asset management, Improve month-end process & related reporting. External Audit: To coordinate external Audit of the automotive entity by providing relevant explanations and schedules to Auditors and ensure smooth completion. Coordinate with other teams in SSF and ensure that auditor’s requirements are being provided in a timely and accurate manner. Finance Function / Overseas support: Provide support for overseas entities by reviewing the current processes and sharing best practices and processes in improving the standards. Desired Candidate Profile Bachelor (Major in Accounting & finance) or CA,CPA,ACCA (2) Years experience Used MS Office tools, and ERP (SAP, Oracle etc.) Basic knowledge of IFRS and accounting processes

Posted 3 years ago

Roles & Responsibilities Overview of the roleBlue Rewards finance team comprises of two employees only. Meanwhile, Blue program is growing rapidly with additional products, revenue streams and geographies. Moreover, the program is now migrating fully to Blue managed Profit centres. Based on the above, the new member will be key to delivering the expected outcomes of the Finance function. What you will do Complete Bank reconciliations for all the Blue Wallet and Gift Cards (including reseller cases) checking collections & booking expenses. End to end reconciliation between SAP GL’s and third-party integrator reports to ensure all liabilities are booked correctly and address the issues accordingly with concerned parties. ICM reconciliations with Blue partners (daily basis) – resolving errors related to Cashback, Gift Cards, Wallet Top-up and Points, and getting the ICMs accepted by the partners. Vendor onboarding, raising PRs/POs creating IANs and SRFs Coordinate payables with central payment team and provide updates to internal stakeholders on the status of payments Accounting integration with Partners (end-to-end) Month closing activities and MIS – Liaise with shared service teams to ensure all activities are recorded and analyse the financials for management review. Assisting in Internal/ External audit activities. Desired Candidate Profile Required skills to be successful Position requires strong functional skills, analytical skills and business acumen; Strong knowledge of International Accounting Standards & IFRS; and Proficiency in MS Office (Word/ Excel/ PowerPoint). Flexible and multifaceted individual that can contribute in the different disciplines of the finance function; Excellent communication and interpersonal skills; Adaptiveness to change and willingness to learn; and Ability to work in a stressful environment. About the teamThe role will report to the Assistant Commercial Manager. What equips you for the role Bachelor of Business Administration (BBA) from an accredited university (preferably with honors); Qualification (American CPA or international ACCA) is a plus; and Advanced knowledge of ERP systems is necessary; SAP (including Ariba) expertise is a must. Preferably minimum 2 years in an operational finance position, preferably in the digital commerce sphere. We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Posted 3 years ago

Roles & Responsibilities Financial Planning and Analysis -    Support the FP&A function with respect to an asset portfolio of over AED c. 1Bln (vehicle leasing, rental and lending)-    Preparation and Maintenance of Financial Models for Financial Services, Rental & Leasing entities for budgeting and forecasting activities. Support overseas Rental & Leasing entities during budgeting & forecasting exercise-    Submission of budgets & forecasts in a timely manner in SAP & other modules like IFRP, BPC etc.-    Preparation of Business Plan: To ensure that business plan is prepared for 3 year or 5 year periods for all the entities for fund-raising activities-    Monthly Sales Target setting: To coordinate with sales team in monthly target setting process. To ensure that product penetration set are in line with budgeted or forecasted targets -    Payplan review: Ensure that pay plan grids or slabs at brand level are reviewed on periodic basis for B2B & B2C channels to track ITI% vis-à-vis budget or forecast      -    MIS reporting and Variance analysis:  To prepare KPI analysis with respect to revenue streams of all the entities. To calculate/arrive the revenue variance based on revenue components for all the entities-    Monthly Dashboard & Scorecard: To prepare dashboard and scorecard highlighting key financial KPI’s variance vis-à-vis Budget/Forecast/Last year for monthly & periodic financials-    Assist in Monthly Board presentation deck: Prepare and compile slides related to financial KPI’s for monthly board presentation Systems -    SAP Budget Upload module, SAP BPC, Auto IFRP-    Tableau for detailed revenue analysis-    Lead the system enhancement and implementation with new and proposed CRs and RFCs-    Support in overall process improvement. Governance and process improvement -    Overall governance of FP&A activity -    Manage the target setting process. Desired Candidate Profile Advanced Excel, Financial Modelling, and presentation skills  Experience in financial planning including budgeting and forecasting, strategic plan etc. In depth knowledge of data analyses and managing business KPIs  Knowledge of SAP FICO, SAP BPC, Reporting tools examples Tableau, Alteryx, Power BI Minimum experience of 5 years (CA, MBA Finance or ACCA)

Posted 3 years ago

Roles & Responsibilities Overview of the roleWe are currently looking for a professional Receptionist for Toyota Service Center in Al Badia, Dubai. As a Receptionist your main function is to receive walk-in customers at the showroom and address their queries. What you will do Attend to all incoming calls and transfer calls to the concerned staff members.  Take note of any messages for staff members that are not available and pass on the message in a prompt manner Facilitating outgoing calls for staff members and keeping track of any personal calls being made to make sure they are charged to the respective individual. Deal with customer enquiries such as showroom timings, locations, telephone numbers etc., technical queries and complaints are to be transferred to the designated staff members. Assist in various admin related tasks during idle times. Desired Candidate Profile What equips you for the role   The ideal candidate for this role should possess a good general level of education with 2 years’ experience in customer services front-end environment, preferably within the Automotive, Retail or Telecom industries. Working knowledge of MS Office applications specifically MS Excel is required. You must also possess excellent and effective communication skills, customer orientation, good interpersonal and rapport building capabilities. Excellent organizational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment is a must. Arabic speakers will be an added advantage for this role.   2 years’ experience in customer services front-end environment, preferably within the Automotive, Hospitality and Retail industries Working knowledge of MS Office applications specifically MS Excel is required Possess good customer orientation, good interpersonal and rapport building capabilities. Must have excellent and effective communication skills, Arabic speakers will be an advantage but not mandatory!   What equips you for the roleThe ideal candidate for this role should possess a good general level of education with 2 years’ experience in customer services front-end environment, preferably within the Automotive, Retail or Telecom industries. Working knowledge of MS Office applications specifically MS Excel is required. You must also possess excellent and effective communication skills, customer orientation, good interpersonal and rapport building capabilities. Excellent organizational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment is a must. Arabic speakers will be an added advantage for this role.

Posted 3 years ago

Roles & Responsibilities Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the roleThe Technical Product Owner (TPO) works with the Business Leaders in the development of the IT Portfolio (IT Roadmap) for the business unit, aligned with its strategic goals, and is the main contact person for the business unit. The TPO also manages the technical aspects of the product development alongside the Product Owner/Manager acting as a bridge that connects business and development teams, grooming the requirements and providing technical assistance in the backlog ordering, creation and communication. What you will do Technical Solution Envisioning and Relationship Management Build a strong partnership with business unit leadership (business domain) and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities Assist and advice the Product Owner on key technical decisions and contributes to the elaboration of the House of Quality (HoQ) / Product Backlog (Epic) Work alongside Business Product Owner to define, manage and accept user stories Participate in RFx process and evaluates functional capabilities of vendors/solutions Evaluating the proposed solution to ensure business fitment Support development of business cases, operating model changes, solutions, business buy-in and integrate in planning and budgeting cycles Bring new thinking and innovation to the business Technical Solution Delivery Contribute to the solution definition and architecture development (including phase out plans) with the Principal Engineer Support the Program Manager and Scrum Master/Project Manager in the program/project plan definition Take part in sprint planning and clear all technical questions Support the Product Manager with the elaboration of the Product Backlog and be responsible for User Stories to meet DOR (definition of ready), in particular: Breakdown of User StoriesSpecifying the User Stories acceptance criteriaReferences to UX/UI, High-Level Design (HLD) and Low-Level Design (LLD) Contribute to the improvement of the solution demand & delivery practices, procedures, methodologies and tools Prepares/contributes to the preparation of the Business Requirements Documents (BRD) in traditional projects Desired Candidate Profile Required skills to be successful Experience with working in SCRUM or Agile environments and in the conduction of Design Thinking sessions Strong knowledge in UX design, website and mobile development etc. Demonstrable experience working in a similar role What equips you for the role Degree in Computer Science/IT/Engineering/Science IT Experience of 5-7 years and Business Domain Experience of 3-5 years Retail/Automotive/Finance/Treasure/Insurance/Banking/Real Estate business operating model and experience; Vertical business system, technology and related best practice knowledge   NOTE: We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Posted 3 years ago

Roles & Responsibilities The Senior Product Manager will create, design, implement and continuously improve Al-Futtaim Blue product. This role will work in a fast-paced environment, and collaborate with cross-functional teams, and business stakeholders, to deliver our Blue product vision. In this role, the right candidate will be responsible for organising, prioritising and communicating the product roadmap to senior stakeholders across Al-Futtaim’s divisions and partners. The focus will be to deliver the product roadmap by continuing to improve the overall customer experience and launching new product features. What you will do Strategy Support the development of Blue’s product development strategy and input into the foundational tech capabilities for Blue Manage and optimise the product development framework and governance for Blue. Develop business cases, with input from business stakeholders, for digital investments and priorities in product development Advise and work closely with the marketing and engineering teams to deliver high-quality products   Delivery Lead the delivery of the product roadmap in line with product strategy Support the delivery of the product P&L and develop features to ensure delivery of financial targets Manage the organisation, priorisitation and communication of the product roadmap Lead product teams from conception to launch of different types of product features within Blue Ensure delivery is in line with the product development framework including high quality requirements capture Ensure the development of the product management team through appropriate training and development in line with Group policies   Research and Monitoring Lead research, interpret and communicate the voice of the customer (users and internal/external business stakeholders) Use a data-driven approach to understanding customer interactions to validate product features, problems and/or opportunities Lead industry research, as necessary, for competitive benchmarking and to support feature development Keep up to date on UI/UX, mobile app and tech trends to support new feature development and optimization   Required skills to be successful Excellent written and verbal communications skills to communicate new product developments to stakeholders Excellent analytical and problem-solving skills when determining how to best solve market challenges First-rate prioritization skills to align feature releases to customer demand and commercial return Desire to work in a fast-paced in environment Ability to self-manage and self-motivate Detailed the notion of product strategy, we would require someone who can drive the end to end development cycle from vision and strategy to actual execution and development Desired Candidate Profile Bachelor degree minimum 7-10 years’ experience in product management with specific experience in mobile app development Perceptive and creative leader and a reliable problem solver Experience in managing a team of product managers and coordinating cross-functional teams Proven track record in developing and implementing end-to-end product strategies aligned to the product and company vision including roadmap and release planning, backlog management and user story writing, testing and quality control Experienced in agile methodologies and appreciation of the role of UI/UX, engineering and development Deep understanding of digital strategy and product strategy Experience in managing high performing teams within large organisations Strong focus on customer experience, customer propositions and commercial realities of running a consumer app Great understanding of CX/UX/UI and how they work together Experience of Android and IOS apps a benefit Background in engineering or technology preferred Experience in loyalty programs is a plus, should be able to effectively assess the feasibility with the development team and technical stakeholders Brings a high-energy and passionate outlook to the job and can influence those around them Able to build a sense of trust and rapport that creates a comfortable & effective workplace Passion for innovation and “can do” attitude Exceptional planning and organizational skill Strong communication and influencing skills Quality and result orientated Commercial and cultural awareness Interpersonal effectiveness and relationship building in multicultural environment Leadership and Team building Highly passionate individual with a can-do attitude able to convince his team but also senior stakeholders

Posted 3 years ago

Roles & Responsibilities Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. We are currently seeking an experienced finance professional to join our Finance Shared Service Center in the capacity of Accountant – I2P Overview of the roleAs an I2P Accountant in Group Finance Shares Service Centre (FSSC), he/she will focus on supporting the day-to-day activities of the I2P function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks. This position will be responsible for the following: Petty Cash Verification as per Petty Cash policy Posting of Petty Cash Expenses for all companies Payment through prepaid card/Cheque Execute payment run and the exceptions are reviewed and highlighted Prepaid Card Bank Charges ZFI_Factl file creation/ Payment Maintaining card master file and updating as required, Applying and close of Prepaid wire card Reversal of Documents as per request from business Moving of Traffic fines to recovery account for payroll deduction Following up with business for old IOU and Cheque in transit posting Handling Petty cash queries ECD authorization control for petty cashiers Creating and assigning cash journals Collecting and matching petty cash count on a periodic basis Float Analysis for maintaining adequate Imprest balance Peer Review of the Petty Cash Payments Reconciliation of Credit Card Statements Verifying Credit Card Claims Posting Credit Card Claims Payment of Credit card Claims (Transfer Letter/HSBC portal) E-wallet Top-up for Branch’s and government payments through Credit card Training of Petty cashier on cash journal on a continuous basis Down payments creation/Petty Cash advances Ensure clearing happens for GL account 110004. Balance should be Zero Principal payments and Monthly payment cycle What you will do Timely I2P  partnering support to Business in day-to-day operations Daily monitor Cash clearing account and clear and highlight discrepancy to Business Perform monthly / periodic reconciliation and substantiation of petty cash related accounts and highlight exceptions and related risks to the Business Half-yearly / Yearly collection of petty cash balance confirmation from petty cashiers and highlight mismatch to Business. Perform assigned month end book closing tasks within I2P Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC I2P processes Any other I2P activities assigned from time to time Handles the queries from Business for advance and forward to concern Desired Candidate Profile   SAP knowledge will be preferred Analytical as well as Process oriented Excellent communication skills Prior working knowledge in ERP systems (ex: SAP) Knowledge of Excel, Power Point and other Microsoft office tools Detail-oriented and organized What equips you for the role Finance Graduate or Semi-qualified or equivalent qualifications Minimum of 1-3 years similar experience, with a good knowledge of ERP systems

Posted 3 years ago

Roles & Responsibilities Provide support to Manager in respect of new business case analysis and development; assist with modelling and data gathering, preparation, and analysis, esp. incl. stakeholder engagement / participation Finance support for CoEs – primary owner of SG&A support for CoEs. Ad-hoc analysis at process guidance (prim. Marketing, Public Affairs, Transformation, New Business, CPD) or based on customer request. Support GM Finance priorities in terms of process improvement actions, esp. as relates to control and transformation. What you will do: New Business: Support business case progression leading to AFE preparation for new business proposals. Support manager with gathering of data to populate business cases, incl. interacting with functional partners to gather and review inputs, and effects on business cases. Review business case model to provide insight to levers and sensitivities. Provide Finance support to coordinate transition of new businesses through to readiness for handover to Brands CoE: Act as business partner to operations in support of CoE Indirect Cost budget / forecasting / actuals processes, and associated administrative requirements. Includes P&L and balance sheet. At direction of manager (and with with oversight from)  provide Finance support for CoE partners as required – e.g. Transformation reporting, BPM + RPA activity GM Support: Enable delivery of specific process improvement activities, related to department goals Active and available business partner for CoE customers and in support of new business development Be responsive in an environment is flexible and dynamic, with changing priorities, while protecting Finance basics (e.g. DoA, accounting policies). Maintain good relationships across Finance (Auto + Group), as well as with CoE leads – networking and influencing to keep lines of communication open and aid effective delivery Coach and develop junior Finance team member(s), and also non-Finance colleagues – Finance as a service organization, and linking physicals to financials Comfortable dealing with Bands up to I/J on regular basis. Desired Candidate Profile Minimum  5 years experience in auto or similar industry Experience with forecast, and actuals environment, and profit modelling Professional certified (CMA, CPA ..) Good communication skills & confident. What equips you for the role: Entrepreneurial and commercial mindset. Ideally finance qualification. Relevant commercial qualification would be considered. Professional Accounting qualification an advantage but not mandatory. Good grasp of fundamentals around balance sheet, income statement, cashflow, and capital budgeting. Experience with forecast, and actuals environment, and profit modelling. Minimum approx. 5 years experience in auto or similar industry. Comfortable with ambiguity and difficult timelines Sound communication skills – confident relating effectively across grade levels and different areas of organization. Communicates clearly and directly while remaining diplomatic. Sound analytical skills – focus on critical drivers and be able to present and explain to a non-technical audience. Confident self-starter with delivery focus and strong work ethic.

Posted 3 years ago