Develop and implement strategic commercial policies to elevate revenue growth and market presence.Conduct market analysis to identify new opportunities, ensuring alignment with organizational goals.Negotiate contracts with suppliers and clients, fostering strong relationships that drive profitability.Oversee budget management and financial forecasting to maximize resource utilization and minimize costs.Strategic Commercial PlanningDevelop and implement commercial strategies to achieve sales and profit targetsAnalyze market trends, competitor activities, and customer behaviorRecommend product assortment, pricing, and promotional strategiesProcurement & Supplier ManagementOversee buying and procurement for multiple categoriesNegotiate pricing, contracts, and terms with suppliersBuild and maintain strong relationships with key vendorsPricing & ProfitabilitySet pricing strategies to maximize sales and marginsMonitor profitability and adjust plans based on performanceTrack gross margin contribution per categoryPromotion & Marketing CoordinationPlan and execute promotional campaigns and offersWork closely with marketing and store teams for campaign executionAnalyze promotion performance and recommend improvementsInventory & Stock ControlEnsure optimal inventory levels and stock rotationCoordinate with supply chain and warehouse teams for timely product availabilityMinimize wastage, shrinkage, and overstockingData Analysis & ReportingAnalyze sales performance, KPIs, and category trendsPrepare reports for senior management with actionable insightsMonitor category performance and take corrective actionsTeam LeadershipLead and mentor the commercial and buying teamEnsure alignment of team objectives with company goalsPromote a high-performance and customer-focused cultureCompliance & StandardsEnsure compliance with company policies and legal requirementsMaintain quality standards across all product categoriesMonitor supplier adherence to agreements and contracts

Category ManagementHandle end-to-end management of the household category (cleaning items, kitchenware, plastic goods, home essentials, etc.)Develop category strategies to achieve sales and profit targetsPlan product assortment based on market trends and customer demand Buying & ProcurementSource and negotiate with local and international suppliersEnsure best purchase prices, payment terms, and marginsIdentify new products and innovative items to enhance category rangeVendor ManagementBuild and maintain strong relationships with suppliersEvaluate supplier performance regularlyEnsure timely deliveries and stock availability Pricing & PromotionsSet competitive retail pricing in line with market trendsPlan and execute promotions, offers, and seasonal campaignsCoordinate with marketing team for flyers and in-store promotions Inventory ControlMonitor stock levels, aging, and slow-moving itemsEnsure optimal stock availability while minimizing overstockWork closely with warehouse and store teamsSales & Performance AnalysisAnalyze sales reports, margins, and category performanceUse data to make informed buying decisionsAchieve KPIs such as sales growth, margin %, and stock turnoverMarket & Competitor AnalysisRegularly visit competitors and track pricing and product trendsIdentify gaps and opportunities in the marketCoordinationWork closely with store operations, logistics, finance, and marketing teamsEnsure smooth product flow from supplier to shelfOtherNegotiate and secure optimal pricing, payment terms, and supply agreements with vendors for household products, maximizing profitability and minimizing risks.Develop and execute category strategies aligned with overall business objectives, focusing on product assortment, pricing, and promotional activities.Analyze market trends, consumer behavior, and competitive landscape to identify new product opportunities and inform buying decisions.Manage vendor relationships, conduct performance reviews, and address any issues related to product quality, delivery, or service.

Design and implement innovative learning strategies aligned with business goals, moving beyond traditional training methods.Conduct thorough needs analyses to identify skill gaps and performance deficiencies within the organization, focusing on measurable outcomes.Develop and curate engaging training content, including e-learning modules, workshops, and performance support tools, with a focus on interactivity.Manage the Learning Management System (LMS), ensuring accurate data, user-friendly navigation, and effective tracking of learning progress. Training Needs Analysis (TNA)Identify training requirements across departments (Retail, Warehouse, Admin)Conduct skill gap analysis and performance assessmentsCoordinate with department heads to plan training needsTraining Planning & ExecutionDevelop annual training calendar and schedulesOrganize induction, technical, product, and soft skills trainingCoordinate internal and external trainersConduct training sessions when requiredInduction & OnboardingManage new employee induction programsEnsure structured onboarding process across all branchesMonitor probation training and progressPerformance DevelopmentSupport performance appraisal processAssist in creating Individual Development Plans (IDPs)Track employee progress and improvementRetail & Operational TrainingTrain staff on customer service, sales techniques, and product knowledgeEnsure SOP training for store operations (billing, hygiene, merchandising)Conduct refresher training programsTraining Evaluation & ReportingMeasure training effectiveness (feedback, performance improvement)Maintain training records and attendancePrepare reports and training analyticsEmployee EngagementSupport employee engagement and development initiativesOrganize workshops, team-building activities, and awareness programsCompliance & DocumentationEnsure training compliance with company policiesMaintain proper documentation and audit-ready records