*Responsible for Cash Management system, cash safety & security

*Manage inventory, administration, training & Development in accordance with the company's standards, policies & procedures

*Ensures all team members follow all brand's personal hygiene, grooming, safety and security standards

*Ensures at all times all government documents, licenses, municipality cards and relevant documents are up to date and regulations are being strictly adhered to

*Responsible for safety & security of his restaurant, assures that all safety and security systems are in excellent working condition and team members are trained for all safety procedures in regular basis

*Assists Restaurant Head Coach in forecasting sales, monitors trends in sales patterns and setting monthly, quarterly, half yearly and yearly sales goals

*Answers special queries by customers without disclosing confidential details and handling customers complaints professionally

*Ensures proper usage & care of all equipment & facilities

*Monitors daily food & packaging consumption, reports to the RHC for any deviations

* Trains and refrains in the restaurant team members constantly for continuous improvement in operations and manage overall training function in the restaurant

*Prepare quarterly training plan according to restaurant training needs and track training progress

*Prepares action plan to resolve training audits issues

*Responsible for managing "Aloha", "PoS" and "Paperless"