Job Summary We are seeking an experienced Senior PRO / PRO Supervisor with a strong background in blue-collar manpower supply to manage and supervise all government-related documentation and PRO activities. The ideal candidate will have hands-on experience handling high-volume visas and labor processes for workforce-intensive operations and the ability to lead PRO teams while ensuring full compliance with UAE regulations.

Key Responsibilities

PRO & Government Relations

• Manage end-to-end PRO operations including visas, labor permits, Emirates ID, medicals, and immigration processes

• Liaise with UAE government entities such as MOHRE, Immigration, ICP, MOL, GDRFA, and other authorities

• Ensure timely processing, renewals, cancellations, and modifications of employee documentation

Blue-Collar Manpower Management

• Handle high-volume PRO activities for blue-collar and site-based workforce

• Manage visa quotas, bulk applications, and manpower allocations

• Provide PRO support aligned with manpower supply contracts and operational requirements

Supervision & Coordination

• Supervise and guide junior PROs and typists

• Allocate tasks, monitor timelines, and ensure accuracy of submissions

• Coordinate closely with HR, recruitment, payroll, and operations teams

Compliance & Reporting

• Ensure full compliance with UAE labor and immigration laws

• Maintain accurate PRO records, trackers, and documentation logs

• Prepare reports on visa volumes, renewals, and pending cases

Process Improvement

• Improve PRO workflows to reduce turnaround times

• Support audits, inspections, and government checks related to manpower compliance