Main Purpose of the Job

A Senior Administrator oversees office management, ensures compliance with policies, manages budgets, coordinates projects, supports HR functions, and leads the administrative team while maintaining confidentiality and professionalism. Responsibilities for Senior Administrator is Office Management, Scheduling, and Coordinating, Document Management, Project Management, HR support, Vendor and Stakeholder Relations, Reporting and Analysis and Policy implementation.

Main Competencies required for the Position

• Leadership and management skills for motivating and evaluating administrative staff • Organizational and time management skills for multitasking and scheduling • Strong Interpersonal & Communication Skills for listening and speaking • Problem-solving and decision-making skills for analyzing and evaluating challenges • Technical and computer skills for using office equipment, software and systems • Bookkeeping experience, especially in accounts payable/receivable • Proficiency in technology and data analysis to enhance efficiency • Relationship-building skills to foster collaboration with others

Main Duties / Responsibilities • Managing and supervising administrative staff • Planning and Organizing Administrative activities • Developing and implementing Administrative Policies and Procedures • Liaising and collaborating with other departments, managers, external partners and stakeholders • Providing support and guidance to executive team • Handling and resolving administrative issues, complaints and inquiries • Prepare reports and presentations with statistical data • Schedule in-house and external events • Prepare regular reports on expenses and office budgets • Maintain and update company database • Ensuring confidentiality and security of files and filing systems • Maintain practical knowledge of all additional and emergency post instructions that are called for by the client. • Maintain access control procedures set by management. • Provide excellent Customer Service, Public Relations and have an Impeccable image. Minimum qualifications / educational levels required for this position

• Bachelor’s degree in business administration, public administration or management

Selection Criteria

• Proven work experience as a Senior Administrative Officer, Senior Administrator or similar role • Solid Knowledge of Office Procedures • Experience with office management software like MS Office • Strong organization skills with a problem-solving attitude • Excellent written and verbal communication skills Attention to details • Must possess strong customer service skills, public relation skills and the ability to interact well with people of diverse cultures and backgrounds. • Flexibility to cover additional shifts, as required, by client’s needs.

Special Conditions

• Maintain acceptable standards of safety and comply with Company’s Health, Safety and Environment Management System requirements. • Take reasonable care of own health and safety and that of others in the workplace. • Follow and maintain Company standards of Quality in accordance with Company Quality System requirements