Main Purpose of the Job-

As a supervisor hard services, the main job objective is to lead and supervise disciplines in Hard Services, ensuring the seamless operation of facility services through effective planning, coordination, and implementation of standardized operating procedures. The objective is to maintain accurate records, respond efficiently to emergencies, and enhance overall team performance, safety, and customer satisfaction.

Main Competencies required for the Position

• Hard Services Supervisor should be capable of leading and supervising a team of between 20 and 40 technicians with 2 to 4 foremen • Should have proven technical problem-solving skills and capabilities that allow him to lead technically • Supervisor should have strong leadership ability to supervise, guide and mentor to administer his team members • Should have high sense of organization and quality orientation • Have training and knowledge of health and safety policies and procedures • Should have knowledge of PPE types and the application of each • Supervisors should have planning capabilities that allow arranging resources, preparing grounds and distributing jobs • Customer service oriented • Should have high sense of punctuality

Main Duties / Responsibilities

• Hard Services Supervisor leads and supervises a group of not less than 20 and not more than 40 technicians and foremen (2 - 4) • Hard Services supervisor supervises the FM work related to MEP and Civil works • Supervises electrical technicians, mechanical technicians, HVAC technicians, plumbers, low current and ICT technicians as well as civil craftsmen of trades related to carpentry, masonry, painting and other building finishing trades • Hard Services Supervisor prepares the job environment for his teams, plan their work, arranges for their resources, monitor their work execution, inspects and verifies the quality of their finished work • The HS Supervisor prepares method statements for work permits • HS Supervisor monitors inventory levels and requests replenishment of stocks accordingly • Monitors and witnesses commissioning of new installations • Analyzes performance and prepares reports for the project manager • Proposes corrective actions • The HS Supervisor documents and keeps records of all planned and executed works • The HS Supervisor ensures quality standards are preserved, health and safety regulations are respected, and objectives are attained. • Arranges for PPEs and ensures being properly utilized • Motivates his technicians, provides them with necessary training, mentoring and guidance

Minimum qualifications / educational levels required for this position

• A3-year Technical Diploma • Good speaking and writing of English language • Preferred B-Tech