Job SummaryWe are seeking an experienced Cargo Manager   to oversee and manage air freight operations, ensuring seamless logistics and   delivery. The ideal candidate will possess extensive experience in air   freight forwarding, stakeholder management, and operational efficiency. The   Cargo Manager will play a crucial role in building relationships with   airlines, managing freight budgets, and optimizing cargo operations for   maximum profitability and customer satisfaction.Responsibilities· Operational Management:1. Oversee daily cargo handling operations,   including loading, unloading, storage, and transportation.2. Ensure compliance with legal and procedural   formalities related to shipments and logistics.3. Coordinate with airlines, shipping   companies, freight forwarders, and ground handling staff for seamless   operations.4. Develop and implement strategies to   optimize cargo operations and reduce costs.5. Supervise daily air freight operations,   including handling, inventory, and freight distribution.· Stakeholder Relations:1. Build and maintain influential   relationships with airlines, ground handling agents (GHA), and freight   forwarders.2. Negotiate carrier agreements, block space   agreements, and sector development.3. Collaborate with airlines to plan and   develop new routes and sectors.Regulatory Compliance:1. Ensure all cargo operations comply with   international, national, and local regulations (e.g., IATA, ICAO, and customs   laws).2. Maintain documentation and records to meet   regulatory and audit requirements.3. Stay updated on industry regulations and   implement necessary changes in processesCustomer Relationship Management:1. Build and maintain strong relationships   with clients, stakeholders, and vendors2. Address customer inquiries and resolve   complaints regarding cargo services promptly.3. Work on service improvement initiatives to   enhance customer satisfaction.Team Leadership and Development:1. Mentor and train team members to achieve   performance excellence and maintain high service standards.2. Lead teams across sales, operations,   customer service, and pricing departments.3. Conduct performance evaluations and provide   constructive feedback.4. Develop and implement training programs to   ensure the team stays updated on best practices and regulations.5. Establish pricing parameters and verify   freight charges to enhance profitability.Financial Management:1. Prepare budgets and manage operational   expenses.2. Monitor revenue generation from cargo   services and identify opportunities for improvement.3. Negotiate contracts and pricing with   suppliers and service providers.Strategic Planning:1. Analyze market trends and operational data   to develop cargo business strategies.2. Collaborate with senior management to set   long-term goals for cargo operations..3. Explore new business opportunities,   including expanding services and entering new markets.Risk Management:1. Identify potential risks in cargo handling   and transportation.2. Implement measures to mitigate risks,   including training and operational adjustments.3. Respond to and manage incidents or   emergencies involving cargo.