Network Infrastructure ManagementDesign, implement, and maintain LAN/WAN connectivity across corporate and branch locations. Manage MPLS, SD-WAN, VPN tunnels, and internet failover strategies.Security Architecture & Zero Trust EnforcementManage and administer next-generation firewalls, including FortiGate and Forcepoint NGFWs, ensuring optimal performance and high availability. Design, implement, and maintain Fortinet SASE solutions, enforcing Zero Trust Network Access (ZTNA) policies to secure remote user traffic with granular control. Act as the primary technical owner for all firewall and security policy changes.Data Center Microsegmentation & ACI ManagementOversee the security posture of the data center network, specifically managing and maintaining the Cisco ACI environment. Define, audit, and enforce ACI Contracts to ensure strict microsegmentation and control East-West communication between application segments, adhering to the Principle of Least Privilege.Advanced Network Optimization & SD-WANLead the configuration and optimization of FortiGate SD-WAN features to intelligently steer traffic based on link performance, quality metrics (jitter, latency, loss), and application requirements. Manage and troubleshoot complex routing protocols (OSPF, EIGRP) and Layer 2 infrastructure (MST, VLANs, STP) across core and distribution layers.L3 Incident Response & Fault ManagementServe as the L3 escalation point for all critical security and network faults, including complex VPN failures (IPsec/SSL), policy conflicts, and performance degradations. Utilize monitoring and SIEM tools (FortiAnalyzer, FortiMonitor) for rapid root-cause analysis and timely resolution to meet stringent MTTR SLAs.Multi-Vendor Configuration & GovernanceEnsure configuration consistency across the multi-vendor environment, utilizing central management platforms like FortiManager and Aruba Central for seamless policy deployment across firewalls, FortiSwitches, and Aruba Switches/APs. Maintain and audit all access lists and security policies to comply with internal and external regulatory standards.Projects & Security Tool DeploymentLead technical infrastructure projects related to network security, including firewall migrations, major OS upgrades, and the deployment of new security tools (e.g., EDR/SOAR integrations). Coordinate cross-functional teams and external vendors to ensure project delivery meets security, budget, and timeline objectives.Proactive Risk Mitigation & Vulnerability ManagementPerform regular security audits and vulnerability assessments on network and security devices. Implement configuration hardening guides and lead the timely patching/remediation of critical vulnerabilities to reduce the overall network attack surface.Documentation & Operational ExcellenceCreate and maintain high-quality documentation for security architectures, L3 troubleshooting guides, standard operating procedures (SOPs), and incident response playbooks. Drive operational excellence by tracking key performance indicators (KPIs) and recommending process improvements.Disaster Recovery & Business ContinuityDevelop and test DR strategies for network infrastructure to meet defined RTO/RPO objectives.Compliance & Security AuditsEnsure adherence to ISO 27001, PCI-DSS, and internal security policies. Support vulnerability assessments and penetration testing remediation.Load Balancer & WAF AdministrationConfigure and maintain load balancers (Array,F5, Citrix) and WAF solutions for application security and performance optimization.ProjectsExecute network upgrade projects, new site connectivity, and security tool deployments.

We are looking for a dynamic and analytical Logistics Analyst with strong expertise in Transport Order management, shipment tracking, scheduling, and fleet coordination. The candidate must be capable of working in a cross-functional environment and driving operational efficiency through data-driven decision-making. The ideal candidate should be ready to start from scratch, build processes where required, and take ownership of logistics operations improvement initiatives.Key ResponsibilitiesManage end-to-end Transport Orders (creation, validation, monitoring, and closure).Plan and coordinate pickup and delivery scheduling to ensure timely execution.Track shipments in real time and proactively resolve delays or disruptions.Coordinate with fleet teams for vehicle allocation and utilization optimization.Work closely with warehouse, supply chain, procurement, and store operations for seamless execution.Analyse logistics performance metrics (OTIF, lead time, truck utilization, waiting time).Prepare operational reports and identify improvement opportunities.Support process automation and system enhancement initiatives.

We are looking for a data-driven and execution-oriented professional to lead space optimization and planogram development initiatives across stores. The role requires strong Excel expertise, tool-building capability, and experience in setting up processes from scratch, along with the ability to validate and implement solutions on the ground. The candidate should be comfortable balancing analytics, pilot testing, and large-scale rollout execution.Key ResponsibilitiesDevelop data-driven space allocation models based on sales, ADS, strategic priority, and shelf norms.Create and maintain planograms aligned with strategy and store formats.Build Excel-based tools and calculators to automate space planning and improve efficiency.Establish end-to-end processes for space optimization, pilot execution, and expansion rollout.Conduct pilot, measure performance impact, and scale successful models.Coordinate with Category and Store Operations teams for implementation.Conduct store visits to validate planogram compliance and resolve practical challenges.Track and report KPIs related to space productivity and sales uplift.

Support inventory optimization across retail stores using data analytics and operational insights to reduce dead stock, excess inventory, and stockouts while improving inventory productivity and accuracy.Reduce dead stock and excess inventory through analysis and action planningMonitor stock cover and replenishment parametersAnalyse sales velocity, aging inventory, and SKU performanceIdentify slow-moving and non-moving SKUsBuild dashboards and generate inventory insights.Support demand forecasting and promotion planningResolve inventory discrepancies and variance root causes

Developed annual and seasonal buying strategies for footwear and luggage, driven by market, competitor, and consumer insights.Curated customer‑focused assortments, sourced products locally and internationally, and ensured quality and compliance with safety standards.Negotiated pricing, margins, rebates, and commercial terms, building strong long‑term supplier partnerships while managing contracts and performance.Optimized inventory levels and stock health, set competitive pricing strategies, and planned high‑impact promotional activities for key seasons.Coordinated with visual merchandising and store teams to maintain planograms, product placement standards, and strong in‑store availability.Supported stores with product knowledge, replenishment guidance, and solutions to supply challenges; conducted regular store visits to monitor performance.Analyzed sales, stock, ageing, and market data to provide business insights and performance reports, adjusting assortments and pricing to maximize results.

Partnership Development: Identify, onboard, and manage strategic partnerships with banks, fintechs, and loyalty programs; negotiate terms and agreements.Campaign Execution: Plan and launch joint marketing campaigns, in-store activations, and promotional events with partners.Operational Coordination: Handle daily escalations, ensure smooth communication, and manage reimbursements and incentives.Performance Reporting: Prepare dashboards and reports on campaign ROI, card usage, and customer engagement; analyze market trends and competitor activities.Customer Engagement: Promote payment plans, loyalty benefits, and co-branded offers; support development of new partnership-led products and strategies.

Plan and execute events, activations, and promotional activities across various locations.Coordinate with vendors, suppliers, venues, and internal teams to ensure smooth event operations.Manage event logistics, including setup, branding, materials, staffing, and on‑ground execution.Ensure all events follow brand guidelines and deliver a high‑quality customer experience.Handle on-site issue resolution, ensuring timely responses to operational challenges.Track event performance, prepare post‑event reports, and provide improvement insights.Support budgeting, vendor payments, and cost tracking for events.Maintain strong relationships with partners, malls, agencies, and activation teams.

Digital Marketing Strategy: Assist in planning and executing campaigns to drive traffic, engagement, and conversions for both in-store and e-commerce platforms.E-Commerce Growth: Support online sales strategies, manage SEO, PPC, and paid social campaigns, and enhance website performance.Offline Digital Marketing: Implement digital initiatives for in-store promotions and integrate digital touchpoints into customer journeys.Social Media Management: Plan and manage content calendars, ensure brand consistency, and collaborate with influencers and agencies.Performance Analytics: Track KPIs (CTR, CPC, ROI), optimize budgets, and use analytics tools for reporting.Customer Engagement & CRM: Execute personalized campaigns, support loyalty programs, and leverage marketing automation tools.Vendor Coordination: Work with agencies and partners, monitor deliverables, and stay updated on digital trends.

· Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative· A deep understanding of the Saudi Arabia market and established contacts within the region.· Prepare and manage monthly, quarterly and annual budgets for the Marketing department.· Set, monitor and report on team goals.· Design branding, positioning and pricing strategies· Ensure our brand message is solid and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)· Analyze consumer behavior and determine customer personas.· Identify opportunities to reach new market segments and expand market share.· Craft quarterly and annual marketing plans· Monitor competition (acquisitions, pricing changes and new products and features)· Coordinate sales and marketing efforts to boost brand awareness.Participate in the quarterly and annual planning of company objectives

Job Responsibilities Administer and manage all regional compensation and benefits processes, ensuring accuracy and compliance with company policies. Coordinate and manage the performance management cycle for the region, ensuring timely goal setting, mid-year reviews, and annual appraisals. Support line managers in understanding PMS guidelines, rating scales, and performance documentation requirements.Validate performance ratings for consistency, fairness, and alignment with company standards. Link PMS outcomes to compensation decisions such as increments, promotions, and performance-linked incentives. Prepare performance calibration data and assist in regional calibration meetings. Generate PMS reports, dashboards, and analysis to support management decisions. Support payroll inputs by validating salary components, allowances, incentives, and deductions. Monitor CTC structures, benefits eligibility, and ensure proper documentation for all C&B transactions. Coordinate and verify monthly sales incentives, performance-linked payouts, and regional commission schemes. Conduct salary benchmarking and market analysis to support competitive compensation decisions.Prepare and maintain regular C&B reports, dashboards, and analytics for management review. Ensure alignment with UAE Labour Law and organizational audit requirements. Coordinate with HR, Finance, and Regional Operations teams to resolve C&B-related queries. Participate in annual salary review, budget preparation, and manpower planning for the region. Support continuous improvement initiatives in C&B processes and HR system enhancements (SAP SuccessFactors).

A. Strategic & Business SupportBusiness Strategy Assistance: Proactively assist the CD in researching, formulating, and refining business strategies and commercial ideas to drive growth and efficiency within the retail sector.Presentation & Reporting: Prepare, design, and deliver impactful presentations, reports, and high-level correspondence for internal leadership meetings, external partners, and board reviews. Communication Flow: Channel and follow-up on the implementation of the CD’s strategic directions and decisions across relevant departments.B. Administrative & Executive SupportOffice Management: Provide a full range of administrative and secretarial support to the CD’s Office, including managing incoming/outgoing mail, emails, telephone calls, and correspondence. Calendar & Travel: Organize and streamline the CD’s diary (calendar) to ensure effective prioritization of urgent and important matters; manage all travel arrangements.Meeting Management: Prepare detailed meeting agendas, coordinate meeting logistics, and accurately take minutes of meetings to capture comments, decisions, and specific action items.Enquiry Handling: Answer and monitor phone calls, and professionally handle internal and external enquiries and requests for information, exercising sound judgment and discretion.Office Efficiency: Maintain the CD’s office efficiency and organization, constantly looking to improve administration systems and processes.C. Financial & Document ManagementFinancial Administration: Prepare purchase requisitions and manage expense reports for the CD Office, ensuring all submissions are accurate, reconciled with invoices, and strictly adhere to company policy.Record Keeping: Maintain all office records, documents, and files in a strictly confidential and organized manner.D. Compliance & Information FlowRegulatory Updates: Maintain up-to-date information on relevant government regulations/amendments(especially those affecting retail/commercial operations in KSA) and distribute internal updates as necessary

We’re looking for a results-driven Assistant Marketing Manager to join our Loyalty Marketing team, focusing on increasing online presence of our Loyalty program.The individual will play a key role in growing loyalty members and driving engagement through digital campaigns. This includes managing multi-channel campaigns across platforms like email, WhatsApp, social media, and digital ads. The ideal candidate will have strong digital marketing and content execution skills, with a basic understanding of CRM and personalization.Develop and scale Loyalty program digital presence across social media, performance marketing, and owned channels.Plan and execute digital loyalty campaigns to drive member acquisition, retention, and engagement using platforms like Instagram, Facebook, Google Ads, email, and WhatsApp.Work closely with creative teams to deliver engaging, platform-specific content tailored for various digital channels.Collaborate with BI and CRM team to understand customer segments and deliver personalized experiences across touchpoints.Collaborate with external brands to develop and execute large-scale promotional campaigns that drive visibility and engagement.Use customer insights to develop targeted campaigns that build stronger relationships and drive repeat behavior.Monitor and optimize campaign performance through KPIs such as engagement, CTR, ROAS, and conversion rates.Lead A/B testing on campaign creatives, messaging, and formats to improve outcomes.Partner with ecommerce, regional, and product teams to ensure campaign alignment and consistent customer experience.Support customer feedback loops in collaboration with CS teams and continuously improve the user journey across channels.Stay up to date on digital trends, platform updates, and emerging tools to inform strategy and execution.

Job PurposeThe electrical Engineer will be responsible for establishing, deploying, controlling, and continuously improving Maintenance Optimization processesResponsibilities:· Manage & Evaluate maintenance concept to achieve optimum balance between risks, costs, and performance· Identify Faults, Review and Propose additional Fault Rules to identify Asset Performance degradation· Identify spare parts required for Preventive Maintenance and for non-preventable failures of critical assets/systems· Supervise and Manage standard task list and associated SOPs· Support Management and specific Product/Process Owners to improve existing Tools & Methods to get complete and accurate data on the Asset Reliability.· Support Field Operations for preparation of Long-Term Asset Management Plans including O&M & Asset Replacement Estimated Costs. Propose Asset Replacement Methodology and drive specific Analysis· Support in reviewing and Improving Asset Condition Survey’s Methodology, supervise Asset Condition Surveys.· Asset performance scheduling and Field Operations to convert Asset Performance expectations / Service Levels into adequate maintenance plans· Monitor asset performance and analyse losses to propose corrective actions and/or continuous improvement initiatives.· Identify Assets with Poor Performance and/or High Maintenance Costs (effort to Maintain).· Identify Failure Modes and Root Causes; and evaluate associated risk to propose preventative Maintenance Plans optimizations· Support Management and specific Product/Process Owners to improve existing Tools & Methods to get complete and accurate data on the Asset Utilization.· Estimate, Manage, Monitor & Analyze maintenance costs to identify spending drifts and propose cost savings via more efficient maintenance· Ensure compliance to all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to· Ensure to Conduct toolbox & SOP training, relevant emergency tests are conducted, incident reports are investigated,· Performs Maintenance management by supervising various tasks and establishing priorities in maintenance schedules. **· Ensure resources such as manpower, materials, consumables, equipment, tools, etc are ready for all electrical related works are ready prior to execution.· Plans and analyses all possible construction methodologies and recommends the best options to the Project Manager for approval prior to execution at site.· Interprets construction drawings and applicable standards or specifications prior to execution of projects.· Plans the execution of all Electrical related works and coordinates the works to electro-mechanical & civil works.· Evaluate and appoint FM maintenance contractors for all specialized electrical systems such as Power, ELV, HVAC Controls etc. **· Assign targets for accomplishments and ensure targets are met on daily basis.· Ensure sites daily reports are submitted, inspection requests and all applicable monitoring reports on a regular basis or as required.· Supports the Project Manager in accomplishing all the goals and targets with the timelines.· Ensures that all the works done are in accordance with the approved construction drawings, project specifications, approved method statement with all applicable quality standards & regulatory authorities.· Check all Built Drawings and O&M Manuals for all Electrical & ELV services through the Engineers and closeout documents to be submitted to the Main Contractor / Consultant as soon as works are completed.· Make sure that testing and commissioning are carried out as per approved check lists and all authorised signs the checklist until testing and commissioning are completed & all snags are also complete.· Responsible for timely submission and approval of project monthly billing, variations, contra charges, supplier/subcontractor invoice certification, etc.

• Planning and executing special campaigns in partnership with banks.• Coordinating kiosk placements for card promotions• Resolving customer issues related to co-brand cards.• Managing budget allocations and ensuring timely payment reimbursements.• Proactively approaching banks for new campaigns and promotions.• Preparing performance reports on co-brand cards, tracking usage and trends.• Promoting easy payment plans to enhance customer engagement.• Overseeing the redemption of bank points programs.• Monitoring gift card stock availability and coordinating timely replenishment.• Designing and implementing the media plan for gift card marketing.• Planning in-store branding for both general and seasonal campaigns.• Creating and analyzing monthly reports (including YTD comparison and breakage analysis).• Approaching potential clients to grow the gift card business.• Customizing gift cards for corporate and bulk orders.• Managing sales targets for gift cards across stores and ensuring they are met.• Handling gift card issues at the store level and collaborating to resolve them.• Onboarding new aggregators and coordinating marketing campaigns with them.• Supporting government programs that involve gift card distribution.

Knowledge of local UAE authority codes and regulations.Knowledge of HVAC designing software's such as HAP, ducting design, piping design, Auto CAD, MS Office.Knowledge of basic AutoCAD drafting.Knowledge of HVAC and Plumbing (water supply/ drainage/ storm water/pump flow & head /ESP) calculations.Knowledge of all type of AC systems (Air- cooled Chillers/ Water Cooled Chillers/ District cooling/ DX/ VRF/ Package).Knowledge of basic designing of other Mechanical services (firefighting and gas).Good writing and communication skills.

• Liaising with buyers and understand new season buy /product view and launch plan/promotion etc• Creating and implementing a visual merchandising strategy for the store.• Ensuring the strategy is in line with the store’s brand, products, and target market.• Generating sketches of visual displays that meet the store’s visual design requirements.• Finalizing designs and creating detailed floor plans for display areas.• Sourcing the props, creative materials, and accessories for displays.• Installing and setting up window displays, walkways, counters, and in-store displays.• Changing displays to promote new product launches or to reflect festive or seasonal themes.• Ensuring uniformity of displays across multiple store locations.• Sharing feed back to retail and buyers about product/quality and any issues related to merchandise and competitors.• Constant watch on changing trend /new techniques/props to refresh store

Perform review and updates to risk registers in line with the Enterprise Risk Management policy for reporting to the risk owners, and relevant internal and external stakeholders. Facilitation, coordination, and maintenance of all regional and department risk registers, to be managed according to the Risk Management Policy. Continue to develop Risk Management tools, practices, and policies to analyse, report and manage risks according to the defined risk appetite statement. Ensure the mitigations contained within the key risks register are updated frequently so that delays can be escalated through the risk management reporting process. Assist in the development, update, and maintain the organization's Business Continuity (BC) and Disaster Recovery (DR) policies and frameworks. Conduct regular risk assessments and vulnerability assessments to identify potential threats and vulnerabilities that could impact business operations and work closely with various departments to assess risks associated with critical business functions, technologies, and third-party vendors. Assist in the execution of comprehensive Business Impact Analyses (BIA) for all departments, focusing on identifying critical functions, RTO, RPO, and acceptable downtime. Identify gaps in current processes and recommend improvements for enhanced resilience and design, implement, and maintain business recovery strategies to minimize operational disruptions during incidents. Facilitate regular ITDR tests, coordinating with stakeholders and IT teams to ensure smooth execution and accurate documentation of test results. Maintain and update the emergency call trees for effective communication during incidents.

Junior Buyer Baby fashion & Toddler BoysResponsible for creating & implementing buying and product strategy and tactical plans for kids dept.Products must reflect the retail trends at best commercial value, thereby ensuring delivery of sales and margins for the department.Responsible for ensuring smooth buying operations through effective product planning, negotiation with suppliers,Adequate stock management to meet the strategic goals of the department. Build and communicate product strategy per season. Have good understanding of trend and customer and convert the same into commercial product. Responsible for negotiating the price and ensuring delivery arrangements with Suppliers/Vendors within a set timeline. Build good communication with diff stake holders like design, planning, retail, sourcing, Quality and E-comm teams for the process of range direction and selection.Maintain a good retail interface with territories on stock management and product feedback. Liaise with VM & marketing team for effective product launch, visual display & media campaigns.· Deliver the sales and profit targets for the department.Determine the buying requirements and formulates the buying plan along with planning as per budget for the assigned category, based on the analysis of the historical trends and future forecasts. Identify and shortlist potential vendors as partners and negotiating the cost in line with desired level of margins.Assure pre-production quality check is executed in a timely manner with quality control team collaboration.Critical path management from merch direction to final stock received. Provide inputs to sourcing department for sourcing strategy for the department. Ensure constant cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix Review of shipment tracking and product approvals. Conduct periodic store visits along with business manager to collect feedback from the stores and about competition to benchmark product range, quality and pricing Gather information on fashion trends through trade shows/inspirational trips and utilise the same in building competitive product proposition.

Order Fulfilment:· Oversee the picking, packing, and dispatching processes to ensure timely and accurate fulfilment of customer orders.· Monitor performance and productivity metrics, such as Units Per Hour (UPH), orders processed, and error rates.· Ensure adherence to Standard Operating Procedures (SOPs) for all under-the-roof operations.· Inventory Management:· Manage stock levels, ensuring that items are correctly stored and efficiently accessible for picking.· Collaborate with the inventory control team to conduct regular cycle counts and resolve discrepancies.Team Leadership:· Supervise and mentor junior associates, providing training and guidance to improve performance and efficiency.· Assist in picker calculations, shift planning, task allocation, and monitoring to ensure that staffing levels are adequate for workload demands.Quality Control:· Ensure accuracy in order fulfilment and conduct spot checks on packing quality.· Implement corrective actions in cases of frequent errors or customer complaints.Data Reporting:· Monitor and report on key operational metrics, including pick rates, pack rates, dispatch times, and order accuracy.· Provide daily, weekly, and monthly reports to the eCommerce manager.

Dispatch Management:· Oversee the daily dispatch of customer orders from the fulfilment centre.· Coordinate with delivery partners and third-party logistics (3PL) providers to ensure all orders are dispatched on time.· Verify the accuracy of dispatch documentation and ensure adherence to dispatch schedules.Last Mile Delivery Operations:· Monitor and optimize last mile delivery routes to reduce delivery times and costs.· Track and manage delivery exceptions (e.g., failed deliveries, returns) and ensure timely resolution of issues.· Ensure compliance with Service Level Agreements (SLAs) related to delivery timelines, customer satisfaction, and cost.Performance Tracking & Reporting:· Monitor key last mile performance metrics, including on-time delivery rate, first-attempt delivery success rate, and delivery costs.· Generate daily, weekly, and monthly reports on dispatch and delivery performance for management review.· Identify delivery bottlenecks and implement process improvements.Delivery Partner & 3PL Management:· Build and maintain strong relationships with delivery partners and 3PL providers to ensure high service levels.· Monitor the performance of delivery partners and escalate issues related to delayed or poor-quality deliveries.· Assist in negotiating contracts and agreements with delivery service providers.Customer Satisfaction:· Respond to escalated customer complaints or issues and implement corrective actions to prevent reoccurrence.· Develop initiatives to improve the overall delivery experience and customer satisfaction.

Contributing to risk-based internal audit, corporate governance, internal control review, risk management & complianceExperience in managing operational process reviews including but not limited to retail/wholesale/property operations, procure to pay cycle, sales & dispatch, sourcing, import & export, cost optimization review among others.Experience in managing finance audits and reviews including entire record to report cycle, accounts payable & receivables, asset management, treasury, tax, budgeting among others.Work experience should include Big 4 or equivalent background.Thorough/Sound understanding of the industry and its segments.Planning/contributing to internal audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; preparing audit scope and objectives; preparing audit programs Identifying and making recommendations on areas for improvement in the business processes Contributing to Building and developing existing GRC at the organization, understanding industry dynamics and organization expectations, establishing a knowledge management and a continuous learning platformOperates with a high degree of professional skepticism, independence and objectivity. Ensure compliance with engagement plans and internal quality & risk management procedures.Certification :-CIA CA / ACCA /CISA CMA/ICWA

· Performance Analysis:Conduct in-depth analysis of the performance metrics of all outlets, including sales data, customer footfall, inventory turnover, and GP.Utilize data modelling and statistical analysis techniques to identify trends, variances, and opportunities for improvement· Reporting & Presentation: Prepare detailed reports and visually engaging presentations summarizing findings, actionable insights, and recommended solutions for regional heads. Share results in meetings with stakeholders, effectively communicating complex data in a clear and concise manner.· Operational Efficiency:Identify inefficiencies in operations and propose strategic initiatives to enhance productivity and cost-effectiveness. Benchmark the performance of individual outlets against industry standards and best practices.· Collaboration:Work closely with regional heads, store managers, and operational teams to gather qualitative insights and validate quantitative findings.Support the implementation of recommended strategies and initiatives designed to improve performance metrics.· Market Research:Conduct market analysis to understand competitive activities, customer preferences, and industry trends that may impact outlet operations.Utilize insights from market research to suggest pricing strategies, product assortment adjustments, and promotional activities.Project Management:Manage projects related to performance improvement initiatives, ensuring that timelines and objectives are met.Follow up on action plan from previous presentations and ensure accountability from various teams.· Tools and Technology: Utilize business intelligence tools, data analytics software, and presentation applications to enhance analysis and reporting processes. Stay updated on emerging technologies that can streamline data analysis and reporting.

Job Summary:The IT Support Specialist will provide technical support across network, PC/devices, POS systems, weighing scales, end-user support, WMS, ERP (SAP), eCommerce, procurement, in-house applications, asset management, access controls, attendance machines, data center maintenance, and help desk management.Network Support: Maintain and configure network devices, manage connectivity issues, ensure PCI DSS compliance, and handle ISP coordination.PC/Device Support: Manage Active Directory users, configure new devices, troubleshoot issues, and maintain spare parts inventory.POS Support: Install, maintain, and upgrade POS systems, manage Windows patches, and maintain stock of consumables.Weighing Scale Support: Install, maintain, and upgrade weighing scales, manage software support, and maintain stock of consumables.End User Support: Troubleshoot device connectivity, Windows, Office 365, antivirus, and software updates.In-House Application Support: Manage users for MDM Portal, CRM, and retail applications.Asset Management: Update IT asset data and document status changes.Access Control and Attendance Machine Maintenance: Support user enrollment, access provision, and transfers.Data Center Maintenance: Monitor data center, check device alerts/status, and maintain environment status.Help Desk Management: Manage and monitor help desk tickets, validate requests, and coordinate with RO.Devices Under Role:Network Devices: firewalls, switches, wireless access points, IP telephony, and ISP routers.PC/Devices: desktops, notebooks, workstations, servers, attendance machines, access controls, printers, meeting room devices, scanners, NAS storage devices, thermal label printers, PDT, tablets, UPS.POS Devices: POS machines, scanners, price verifiers, queue buster devices.Weighing Scales: Retail and platform scales.

JOB DESCRIPTIONOversee the electrical operations and maintenance of all outlets and associated logistics within the region. Manage all Mechanical, Electrical, and Plumbing (MEP) works, lead dedicated maintenance team, negotiate service contracts, ensure compliance with regulations, and monitor periodic maintenance activities. This role is crucial to ensuring the efficient and safe operation of our facilities.External Interface(s): • Suppliers • Service providers • Govt. authorities Internal Interface(s): • Store team • Regional Office • HOKEY ACCOUNTABILITIES AND RESPONSIBILITIES • MEP Management: - Oversee all MEP-related works in all Outlets, Logistics centres & New projects, ensuring compliance with national and local standards. - Conduct regular inspections and audits of electrical systems and equipment to assess functionality and safety • Maintenance Leadership: - Lead and manage maintenance team in the Region, ensuring effective maintenance strategies are implemented. - Develop and manage preventive and corrective maintenance programs for electrical systems and equipment. • Annual Maintenance Contracts (AMCs): - Manage the renewal of AMCs for electrical services, ensuring competitive pricing and quality service. - Evaluate existing contracts, negotiate terms, and establish new contracts with service providers to optimize service delivery. • Negotiation with Service Providers: - Build and maintain relationships with key service providers and contractors, negotiating contracts and service agreements to secure cost-effective solutions. - Ensure service providers adhere to company standards and timelines. • Permit Management: - Coordinate necessary permit applications and ensure compliance with local regulations and codes for electrical installations and maintenance. - Keep abreast of changes in local regulations and standards that may affect operations. • Periodic Maintenance Monitoring: - Develop schedules for periodic maintenance of electrical and equipment systems, ensuring minimal disruption to operations. - Monitor execution and compliance of scheduled maintenance tasks, provide reports, and direct corrective actions as necessary. • Reporting and Documentation: - Prepare and maintain reports on maintenance activities, equipment status, and compliance with regulations. - Document procedures and maintain records of all service interactions and maintenance activities.• Collaboration and Communication: - Collaborate with other departments and stakeholders to coordinate operational activities and maintenance schedules. - Communicate effectively with facility management, suppliers, and other engineers regarding project requirements and progress updates.

Job description includes but not limited to -1. Liaise with Privacy Regulators across multiple Jurisdictions to Demonstrate Compliance2. Develop and Maintain Privacy Governance Structure3. Develop, maintain and enforce employee data privacy policy4. Integrate data privacy into records retention practices, hiring practices, practices for monitoring employees’ data, practices for disclosure to and for law enforcement purposes, etc.5. Develop and Maintain policies/procedures for collection and use of sensitive personal data, for secondary use of personal data, for obtaining valid consent, for maintaining data accuracy, for direct marketing practices, etc.6. Manage enterprise privacy risk consistent with organizational objectives7. Develop and Maintain an inventory of processing activities8. Develop and Maintain documentation of data flows (e.g. between systems, between processes, between countries)9. Conduct due diligence on processors, vendors and third party data sources10. Develop and Maintain Personal Data Inventory and Data Transfer Mechanisms11. Embed Data Privacy Into Operations12. Develop and Maintain Training and Awareness Program and assign responsibility for data privacy throughout the organization13. Respond to Requests and Complaints from Individuals, Maintain procedures to respond to requests for access to personal data, provide a mechanism for individuals to update or correct their personal data and to respond to requests for opt-out, restriction or objection to processing, etc.14. Monitor for New Operational Practices15. Develop and Maintain Data Privacy Breach Management Program, maintain breach logs and conduct periodic drills, etc.16. Monitor and report metrics for data privacy complaints17. Monitor Data Handling Practices18. Conduct and report privacy audits, reports and management metrics.